Sales Hacker

OCTOBER 30, 2018

Amy Appleyard – SVP Global Inside Sales at Carbon Black, Inc. Amy Appleyard is an experienced, strategic sales leader with demonstrated success in overseeing cross-functional teams to improve the customer experience, drive sales and increase retention in both Distribution as well as SaaS-based sales organizations.

Inside sales 111

Inside sales Sales Cross-sell Growth 111

SBI

MARCH 7, 2019

As sales reps face increased workloads and customer demands, often the customer experience takes a back seat to closing deals efficiently and making quarterly quota. This means that no one department owns the customer experience, but it’s something that’s woven into the fabric of the organization.

Customers 37

Customers Transportation Contract Cross-sell 37

Salesforce

JANUARY 18, 2024

Business growth expert Tiffani Bova said it best: “How you sell matters. Think of your sales process like a map. It shows you how to get from point A in the sale (finding your prospect) to point Z (closing the deal), highlighting necessary steps along the way. Why is a sales process important?

Process 59

Process Real Estate Objectives and Key Results Cross-sell 59

Sales Hacker

MAY 5, 2020

is a conversation intelligence platform that provides key insights into the sales conversation your team is having every day. With Chorus.ai, get your reps to hit quota consistently, ramp your new hires faster, and replicate your unicorns through coaching initiatives, all while together or fully remote. Go to Chorus.ai/saleshacker

Conversion 63

Conversion Cross-sell Retail Up-sell 63

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? There are only about 10–15 books in each discipline, so you can easily read up on the books you’re likely to need or want. Sales Models and Fundamentals.

Sales 141

Sales Technique Objectives and Key Results Non-Profits 141

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. We’re often encouraged to hide, toughen up, and bury our emotions. Your sales career project has ups and downs. Every industry needs sales so the education you receive working in this role can be immense. Anything less is failure. Anita Nielsen.

Sales 130

Sales Start-ups Up-sell Cross-sell 130

PandaDoc

FEBRUARY 5, 2024

To keep up, you need a powerful tool to manage real-time data. Companies focusing on the whole customer journey rather than individual touchpoints see customer satisfaction shoot up by up to 117%, and customers are up to 104% more willing to recommend the business to others. Ready to level up with CRM?

CRM 52

CRM Gaming Contract Objectives and Key Results 52

Salesforce

JANUARY 31, 2024

Tech sales refers to selling technology as a product or service. As an illustration, I used to sell appointment-scheduling software — a single-function solution for easier meeting set-up. In tech sales, you will be expected to: • Prospect for new customers. Showing humility can go a long way in tech sales.

Networking 59

Networking B2C Cross-sell Negotiate 59

Salesforce

NOVEMBER 8, 2023

Structure territories to prevent multiple sales reps from contacting the same company, possibly offering different products or opportunities to the same prospects. Set quotas to give your team concrete milestones to strive towards, and create a mutual understanding of goals you expect them to hit in a given month, quarter, or year.

CRM 59

CRM Cross-sell Territory Sports 59

Highspot

JUNE 6, 2023

In the boardroom, it’s about the percentage of your reps that are attaining quota. And from an efficiency perspective, it’s all about how sellers apply their talent, tools, resources, and processes without putting in endless hours to meet targets and sales quotas. You need to identify the root causes of poor productivity.

Closing 52

Closing Product Objectives and Key Results Quota 52

Hubspot

FEBRUARY 7, 2018

SDRs (also commonly called business development reps, or BDRs) are responsible for the first part of the sales process: Researching, prospecting, and qualifying leads. Once an SDR has determined the lead is qualified, they pass the opportunity to a sales rep. Unlike a closing sales rep, SDRs don’t carry a traditional quota.

Territory 94

Territory Commission Outside Sales Account management 94

Hubspot

JULY 18, 2023

Sales reps come up with creative ideas on how to generate more profit from their guests. To reach (and, ideally, exceed) their quota they: Upsell (for example, convince guests to upgrade from a standard double to a room with a king-sized bed) Cross-sell (i.e., Partner up with Online Travel Agencies (OTA).

Commission 50

Commission Hospitality Non-Profits Referrals 50

Heinz Marketing

SEPTEMBER 9, 2019

You’ll sell more, more efficiently. And so we’re looking for those intangibles that identify a personality type that would fit well in the sales industry, basically. I remember being at a startup a couple jobs ago and one of our best sales reps came to us and didn’t have any sales experience at all.

Pipeline 56

Pipeline Inside sales Education Sales 56

Highspot

MARCH 9, 2022

We’ve all had experiences with sales leadership. And most of us could list the benefits of working with a good sales leader — like the fact that their average annual quota attainment sits around 105% or that by offering dynamic training, they can boost their reps’ win rates by 28%. Master the Basics.

Intrinsic 95

Intrinsic Technique Cross-sell Sales 95