Remove Customer Relationship Management Remove Process Remove Repeat business
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Are Your Store Associates Ready for Holiday Shopping Season?

Salesforce

Boost retail holiday prep with technology When you equip your retail store associates with mobile devices and apps, they can quickly check inventory levels, locate products, and process transactions on the spot. This reduces wait times and improves customer satisfaction. Back to top. Back to top. Back to top. ) Back to top.

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Top 10 Must-Read Books For Small Business Owners (2025)

Salesforce

Gerber is a classic business book that challenges the common misconception you carry about entrepreneurship. Gerber argues that most small businesses fail because entrepreneurs focus too much on the technical work they love, neglecting the systems and processes necessary for growth. Looking for more customization?

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CRM strategy: What every business needs to improve customer relationships

PandaDoc

Customer relationship management (CRM) software is a popular choice for many businesses. But even though companies use CRM software , many haven’t taken the time to build a cohesive strategy around the customer information within their database. Stronger customer retention.

CRM
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6 Teams You Need For Your Small Business To Prioritize For Growth

Salesforce

Sales and customer acquisition team Your sales team is responsible for driving business growth. They identify potential customers, build relationships, and guide them through the buying process. A structured sales process keeps everything on track. But doing it all manually can quickly become overwhelming.

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Startup vs. SMB: Choosing the Right Business Model for Long-Term Success

Salesforce

The goal is to survive and scale efficiently, often through technology or disruptive business models. The term “startup” was first used in a 1976 Forbes article to describe the unfashionable practice of investing in electronic data processing startups. This means less stress for you and better service for your customers.

CRM
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How To Create an Online Store (In 7 Steps or Less)

Salesforce

Together, we’re going to learn the process of setting up an online store for your SMB , from the benefits of ecommerce to choosing the right platform. We’ll walk you through optimizing your store, tips, and best practices for promoting and marketing it — and managing and scaling operations to work for you.

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3 Ways to Keep Your Customers Happy & Improve Retention

Sales Pop!

Whether this means going the extra mile to help someone or taking ownership of an issue, imagining yourself as the customer increases your empathy and likelihood of solving their problem; treating others as you’d like to be treated is always a dependable model for business. Make data-driven decisions. That’s inefficient.