Fri.Oct 13, 2023

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Solution Design: Conducting the Solution Orchestra

Iannarino

One way to improve your sales approach is to treat the sales conversation as a collaboration. You and your contacts are both working to understand the challenges that prevent the results the client needs and what is necessary to improve the client’s outcomes. One large part of this collaboration shows up in solution design.

Contact 277
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Coaching and the Importance of Constructive Sales Feedback

Anthony Cole Training

The Coaching Competency is the most critical part of a sales manager's responsibilities; it is also the most difficult skill set to learn and master. There are many aspects that make up an effective coach including coaching consistency, asking enough questions, the ability to stay in the moment while coaching, having a passion and supportive beliefs for coaching, not rescuing salespeople and being effective at getting commitments from salespeople.

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AI in marketing: How to balance automation and the human touch

Martech

Marketing technology is progressing at such an accelerated pace that it’s hard to keep up and easy to let the tech do the driving. We now have machine learning and AI driving much of our marketing platforms. Whether it’s letting Google or Facebook make our ad decisions for us or asking ChatGPT to write all our content (a very bad idea), AI is making our job easier.

Campaign 138
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5 reasons Amazon Ads is better than Google Ads for ecommerce

Search Engine Land

Nine out of 10 ecommerce businesses I’ve come across have run Google Ads at some point, but few have considered Amazon Ads despite the significant opportunities it offers. I believe that Amazon Ads has the potential to be far more effective than Google Ads for ecommerce PPC as it offers higher quality traffic, higher conversion rates, easier tracking, more long-term value and more lenient policies.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Takeaways from Pavilion’s GTM2023 Conference

Sales Hacker

We are capping off a week in Nashville of go-to-market executive learnings, live music, and hot chicken. Some of the team have been at Pavilion ’s GTM2023 conference, a B2B SaaS conference for go-to-market executives. Tons of great information, which we’re distilling for you – let’s get into it. Thanks for reading The GTM Newsletter! Subscribe for free to receive new posts and support my work.

GTM 126
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Pepsi, McDonald’s and the latest in digital out-of-home

Martech

Digital out-of-home (DOOH) is continuing to expand and evolve. This means marketers can use it holistically in omnichannel campaigns, due in large part to more programmatic DOOH and data from those campaigns. “Digital out-of-home is growing successfully,” said Barry Frey, President and CEO of DOOH industry organization DPAA Global, at this week’s DPAA Summit in New York.

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CLV: The metric that means money

Martech

Marketing departments have near-term and long-term responsibilities to the corporation. Near term is entirely driven by the needs and maturity of marketing operations. Long term, marketing is responsible for developing the intelligence, systems, and processes to drive continuing viability and profitability. This is the first in a series of articles exploring aspects of this responsibility, and how to succeed.

B2B 124
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Orchestrating Success Through Change Implementation

Heinz Marketing

By Michelle Voznyuk , Marketing Specialist at Heinz Marketing In the B2B world today, adaptability and resilience are keys to success. Organizations that thrive are those who can effectively navigate change, whether it’s in response to market trends, technological advancements, or shifts in customer preferences. Orchestrating success through change implementation, however, is no easy feat.

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Top 3 Benefits of Generative AI for Data Analytics

Salesforce

The numbers don’t lie. Data is the new currency: 58% of companies that use data to make decisions are more likely to exceed their revenue targets than those that don’t. Yet, despite the abundance of data available, 41% of business leaders say they can’t understand their data because it’s too complex or hard to access, while another one in three can’t generate insights from it.

Retail 120
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The Surprising Power of Silence On Sales Calls

Sales Gravy

Silence Isn't Awkward— It's A Powerful Tool In this episode of the Sales Gravy Podcast, Keith Lubner, Sales Gravy Executive VP, and Jessica Stokes, Sales Gravy Master Sales Trainer, discuss strategies that leverage discomfort on sales calls to drive engaging conversations and achieve better outcomes. By intentionally using silence, sales professionals can prompt prospects to actively engage and lean into the conversation.

Sales 119
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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Software Trends 2023: Latest Market Update

G2

Use this latest industry report to better understand the software trends of 2023, keep up with consumer demands, and grow your business.

Product 119
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What is RGSP? Google’s Randomized Generalized Second-Price ad auctions explained

Search Engine Land

The concept of randomized generalized second-price (RGSP) auctions sent shockwaves through the PPC community after the subject took center stage at the Google antitrust trial. While some digital marketers agreed with Google that the practice provides a better user experience, others sided with the Department of Justice (DOJ), arguing that it makes ad auctions unfair and purely helps line Google’s extremely deep pockets.

Price 116
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Dear SaaStr: How Do Founder CEOs Typically Transition Out of the Role?

SaaStr

Dear SaaStr: How Do Founder CEOs Typically Transition Out of the Role? It’s a complicated question. Most founders that voluntarily step down tend to want to remain involved at some level, often as “Executive Chairman”. And the VCs and investors often like this. The founding CEO often has a level of fluency with the product, the markets, and the existing customers that no one else will ever have.

Product 113
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How communication issues prevent you from getting buy-in for SEO

Search Engine Land

As marketing professionals, we frequently feel like we are at war with the financial decision-makers of our organizations. The CEO, CFO, and CRO seem like the villains keeping us away from the funds needed to do our best work. We ask for buy-in on exciting initiatives that, we think, will exponentially improve our work’s impact, only to hear a dismissive “no.

Finance 87
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Get Higher-Quality B2B Leads That Convert!

B2B marketers face a number of challenges, including: continuously generating great leads converting leads to active sales prospects finding vendors that deliver real results Aggregage has proven content syndication, webinar, online advertising and intent signal marketing programs that deliver higher-quality leads. More than 700 companies have already benefited from our programs.

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We’re a Top Voice on LinkedIn!

SaaStr

So there are a lot of ways to follow our content, from the OG blog of course, to YouTube with the best speakers in SaaS, to our #1 most downloaded SaaStr podcast , to 250,000 followers on Twitter er X , to even Quora for the SaaStr old timers , to our incredible live, free Workshop Wednesdays each week where you can ask your top questions live to the leaders in SaaS (sign up here ), to our Daily, Weekly and Insider Newsletters that go to 200,000+.

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Top 10 SaaS Development Companies

The Digital Technology

Find SaaS development companies with a cutting-edge approach. These guys are the best at what they do and offer a range of services. From a simple idea to a practical application, these companies can quickly transform your ideas into reality.

Service 59
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Do this one thing right now to reduce churn

SalesLoft

Do this one thing right now to reduce churn Churn is the bane of every SaaS business, and it’s becoming more of a challenge than ever. According to a recent survey from TechCrunch, more than half of the businesses they surveyed had a lower retention rate in 2022 than they did in 2021. Increased rates of churn can lead to panic, blame, and bad decisions.

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The Key To Unlocking Profitability and Growth in SaaS with Expensify’s COO Anu Muralidharan

SaaStr

How do you build a successful, high-growth company that is also profitable? Expensify’s COO, Anu Muralidharan, debunks the fallacy that profitability comes at the expense of growth. Expensify is a cash-positive business and has been for five years now. Anu has spent a few years pitching Expensify and explaining its performance to investors and is often met with curious stares before someone asks, “Why would you want to be cash-positive?

Growth 117
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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3 ways to protect revenue and preserve customers

SalesLoft

Preventing churn is one of the hardest challenges for customer-facing roles. And with the backdrop of a capricious market — where more attention is paid to expanding deals and increasing customer satisfaction — it’s more important than ever to get it right. But protecting revenue is more than just bringing a customer on board and then moving on to the next one.

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Barlow: Living Life as a Modern-Day Renaissance Man Focused on Adventure

David Meerman Scott

I admire people who live a unique life, bouncing around, doing the things that interest them, living by their wits rather than just doing what’s accepted. John Perry Barlow was a unique character indeed, and my friend Brian Halligan is making a movie about Barlow’s life.

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