Fri.Nov 03, 2023

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The Value of Context Locking

Iannarino

One challenge in employing a modern sales approach based on providing insight is that your contacts often harbor beliefs that are false, outdated, or both. Attempting to argue with a decision maker to get them to forfeit their beliefs is a fool’s errand.

Contact 300
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How Coaching Drives Sales Growth

Anthony Cole Training

We know that salespeople reporting to a manager with strong coaching skills tend to have 28% more close-able late-stage opportunities. This is from the deep data warehouse of Objective Management Group, our partner and the pioneer of the sales assessment. Unfortunately, we also know that less than 10% of sales managers are considered highly effective at this critical role of coaching.

Growth 173
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“There’s Room For Humanity In Business…”

Partners in Excellence

One of my favorite things to do on Friday mornings is to listen to Matt Heinz and Brent Adamson’s “Coffee with Brent/Matt.” If you aren’t watching it, you should. It’s huge fun–and every once in a while they get onto some really interesting issues. Brent made a comment, “There’s room for humanity in business… ” It struck me oddly, my initial reaction was, “Well duhhhh!

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Is Your Generative AI Making Things Up? 4 Ways To Keep It Honest

Salesforce

Generative AI chatbots are helping change the business landscape. But they also have a problem: They frequently present inaccurate information as if it’s correct. Known as “AI hallucinations,” these mistakes occur up to 20% of the time. “We know [current generative AI] has a tendency to not always give accurate answers, but it gives the answers incredibly confidently,” said Kathy Baxter, principal architect in Salesforce’s ethical AI practice.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Go beyond cookies and stay ahead in a privacy-first world by Cynthia Ramsaran

Martech

The struggle is real, and it’s here to stay: browser privacy is making an impact on your marketing campaigns. Organizations are facing an increasingly challenging landscape to track users. The combination of regulation, tracking prevention technology, and user privacy results in businesses making the wrong decisions from inaccurate and incomplete marketing attribution and customer behavior dashboards.

Campaign 120
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Be The Top Pick: Tips to Crush the Job Interview

Sales Hacker

Hiring was a common thread in conversations at both community dinners we hosted this week – one in San Francisco and the other in Austin (included a picture further along – great time as always!). It’s a strange hiring market out there especially at early-stage companies. All three of these seem to be true: 1. Almost every company seems to be hiring. 2.

GTM 119

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Google Ads Editor version 2.5 rolls out with 16 new features

Search Engine Land

Google has rolled out its Ads Editor version 2.4, with 16 new features and updates for advertisers to utlize to improve the efficiency of their capaigns. Below is a breakdown of what’s new. New Features: App Install Ads deep links. You can add app deep links to App Install Ads using the App URL field, just like with App Engagement Ads. Automatically created Ad Strength assets.

Campaign 116
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5 ways MOps can elevate the annual planning process

Martech

Many enterprises are now doing annual planning for 2024. For marketing departments, it can be a challenging time. How can we make a plan that’s firm enough to serve as the foundation for an annual budget and flexible enough to adapt to unexpected market changes? Amid the demands, marketing operations (MOps) teams emerge as potential game-changers — serving as strategic partners among marketing leaders and innovators in the planning process.

Process 113
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Marketing analytics and generative AI: What’s in store for marketers

Search Engine Land

Generative AI has emerged as a driving force in the marketing industry. We have already seen many use cases, from content creation to campaign optimization. It is also poised to revolutionize how we gain deeper insights into our marketing data. In this article, we’ll dive deep into how generative AI is reshaping marketing analytics and uncovering its potential to drive data-driven decisions and insights.

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Putting customers first: The key to successful customer data exchange

Martech

This article was co-authored with Dan Gutter , Sr. Research Specialist, covering Consumer and Culture Insights in the Gartner Marketing Practice. Marketing leaders looking to expand their customer database should focus on delivering value to the customer as the top priority in their strategies and campaigns — or risk undermining their customer data exchange efforts and investments.

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Dear SaaStr: Is 5 Co-Founders Too Many When Raising Venture Capital?

SaaStr

Dear SaaStr: Is 5 Co-founders Too Many When Raising Venture Capital? Yes, it can work. My first venture investment was Pipedrive, it had 5 co-founders and sold for $1.5 Billion. 10 Years of Investing pic.twitter.com/zsSupe0CRP — Jason ✨Be Kind✨ Lemkin  ?? (@jasonlk) September 13, 2023 But — it will be a flag. My recommendation: maybe have 2, or 3 max, of the founders be the “C-level founders” going forward.

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Google launches new Ad Review Centre for AdSense Ad Manager and AdMob

Search Engine Land

Google has rolled out a new Ad Review Centre for AdSense, Ad Manager and AdMob. Five major changes have been added to the platform – all aimed at improving the user experience for advertisers. Below is a breakdown of what’s new. New Features: Larger area to view ads. The new Ad Review Centre features an improved layout to maximise the area that you have for viewing ads.

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“We’ve Got 6 Deals Closing from SaaStr Annual in The Next 30 Days. With 24 in The Pipeline.”

SaaStr

We just did one of our many reviews with our top partners and sponsors for SaaStr Annual and Europa and here’s some of the feedback we got. It’s pretty strong. Want more leads, pipeline, influence, and awareness in 2024? Sponsor SaaStr Annual and Europa 2024 ! Leading Public Cloud Company: “We got 110 qualified opportunities and converted 40 to sign-up for our offer.

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How to avoid search marketing burnout

Search Engine Land

Stress, anxiety and burnout are rampant. With the worries of global conflicts, economic turmoil, and mass layoffs across industries, fear becomes a prominent feeling. We’re all a little on edge, waiting for that last-minute meeting invite or the “have a second?” Slack message. We’re worried by all the uncertainty, and it’s impacting our well-being and our work.

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Get Higher-Quality B2B Leads That Convert!

B2B marketers face a number of challenges, including: continuously generating great leads converting leads to active sales prospects finding vendors that deliver real results Aggregage has proven content syndication, webinar, online advertising and intent signal marketing programs that deliver higher-quality leads. More than 700 companies have already benefited from our programs.

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CRO Confidential: The Proven Customer Acquisition Strategies Behind Toast’s Explosive Growth with Founders Fund Partner Sam Blond and CRO of Toast Jonathan Vassil

SaaStr

We’ve talked about Toast a bit here on SaaStr – most recently we wrote up the 5 Interesting Learnings from Toast at $1.1B in ARR ! Stunning. Toast is the latest SaaS leader to get much more efficient in the past 12-18 months, along with monday.com, HubSpot, MongoDB, and many others. They’re still cruising — growing a stunning 45% YOY – which led us to the question: How?

Growth 107
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The secret to work-life harmony in SEO: Setting boundaries

Search Engine Land

If you are anything like me, once you start diving into a project, it can be difficult to stop. Doing SEO feels like dealing with a never-ending set of tasks. Setting boundaries is essential for managing expectations and caring for your well-being. When I tell people what I do, they often envisage me tapping away at the keyboard into the early morning hours, pizza boxes and half-drunk mugs of coffee littered around me.

Clients 87
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How Machine Learning Can Help With Sales Forecasting

Hubspot

Sales teams dedicate a lot of their time to forecasting. Yet, over 50% of sales leaders question the accuracy of their sales forecasting efforts. Getting your estimates right is vital to your future business decisions. Since sales forecasting is a rather complex and time-consuming process, organizations seek ways to improve it, with many turning to machine learning.

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Go beyond cookies and stay ahead in a privacy-first world by Cynthia Ramsaran

Search Engine Land

The struggle is real, and it’s here to stay: browser privacy is making an impact on your marketing campaigns. Organizations are facing an increasingly challenging landscape to track users. The combination of regulation, tracking prevention technology, and user privacy results in businesses making the wrong decisions from inaccurate and incomplete marketing attribution and customer behavior dashboards.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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New 20VC Roundtable “Founder-Led VC Funds: Are They Any Better?” with Jack Altman (Lattice / Altman Capital), Auren Hoffman (Safegraph / Flex Capital), Harry and Jason

SaaStr

Harry Stebbings was kind enough to invite us back to 20VC’s latest roundtable on a niche but very interesting topic — Founder-Led VC Funds. When we raised the first SaaStr Fund in 2016, this concept was still fairly new. Fast forward to today, it’s blow up. Some top SaaS CEOs now run true institutional venture funds managing hundreds of millions, including Jack Altman and Auren Hoffman, both who joined Harry and me on 20VC.

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7 must-see Google Search ranking documents in antitrust trial exhibits

Search Engine Land

The U.S. Department of Justice has released several new trial exhibits – including internal Google presentations, documents and emails related to ranking. Here are seven that specifically discuss elements of Google Search ranking. 1. Life of a Click (user-interaction) This is a heavily redacted PowerPoint presentation put together by Google’s Eric Lehman – and like most of the other documents, it lacks the full context accompanying it.

UX 144
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The Guardian accuses Microsoft of damaging its reputation with offensive AI-generated poll

Search Engine Land

The Guardian has accused Microsoft of damaging its brand by adding an offensive AI-generated poll to one of its articles. In a story reporting on the death of 21-year-old Lilie James, whose body was found with serious head injuries in Australia, the tech giant’s AI asked readers to vote on the cause of her passing, giving them the options of murder, accident or suicide.