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Sometimes the Best Customer Service Innovation Means Flipping the Script

Salesforce

That’s why I was in meetings for three hours every Tuesday with Steve Jobs, working on the store design and every part of the Apple retail experience. That discussion brought us to what I believe became the heartbeat of the Apple retail store: the Genius Bar. We’d ask: How does a customer look at this?

Service 98
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Understanding the contents of a commercial lease

Sales Pop!

Considerations for workplace health and safety – e.g. electrical and fire safety items. Any electrical safety items they own that are within the property. In these circumstances, the lease is usually customized to the specific type of property – whether that is an office or retail space, or an industrial unit. Fire safety.

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This day in search marketing history: February 25

Search Engine Land

Report: Google Negotiating With DOJ To Prevent Suit To Block ITA Deal 2011: Negotiations intensified in the waning days of the Justice Department’s investigation into the antitrust implications of Google’s potential acquisition of travel software company ITA. Losing Google?

Negotiate 134
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Telecoms Aren’t Attracting Enough Workers — Here’s How You Can Excite Them

Salesforce

When plain, old telephone service transitioned to data transport, sophisticated switching and routing, and networking equipment, it drew data scientists and electrical engineers to network engineering and operations roles. But, they struggle through retail, too, as only 23% of customers say they receive efficient service.

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Bankers, Car Salesmen & Reality TV Interns: What 27 Marketing Execs Did in Their First Jobs

Hubspot

My first job was as a cashier and shelf stocker at a Brooks Pharmacy, a regional chain of retail pharmacies in New England. First Job: Application Engineer at Philadelphia Electric Company. "My My first job out of college was as an application engineer for Philadelphia Electric Company, now known as PECO. Follow @andrewteman.

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Billion Dollar Business Models Explained: Uber, Amazon, Netflix, & More

Hubspot

Here are the top four ways Amazon makes money: Retail (67% of Net Sales). Since they order massive amounts of products from wholesalers, they can negotiate a cheaper cost and sell them for a lower price than their competition. The bulk of Amazon’s revenue comes from selling goods directly to consumers on their website.

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Episode 22: How Commtrex is Helping Modernize the Rail and Freight Industries

Spiro Technologies

Educate yourself so when I go into a marketplace, connect, negotiate, uh, and be able to execute a transaction with very limited experience and knowledge in rail. So, Big box retailer, let’s just call it, uh, Target. You wouldn’t have to have all the relationships there. Martin Lew: Absolutely.