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Focusing on overcoming sales objections is likely holding you back and poisoning your customer relationships. Afterall, objectionhandling is often considered one of the foundational pillars of sales — one of the critical elements necessary to win more deals. Objections offer an opportunity to respond.
Objectionhandling techniques, tips, and tricks for sales are all over the Internet. So what makes this the BEST post about objectionhandling you’ll ever read? But, the way successful salespeople were handling sales objections were golden and we wanted to share them as well. Our team at Gong.io Then reply.
Because if the buyer didn’t have reservations about your solution’s price, value, relevance to their situation, or their purchasing ability, they would have already bought it. To be successful, reps must learn how to both discover and resolve these objections. What Is ObjectionHandling? It’s too expensive.”.
Begin with shared goals and objectives that complement your overall business goals. Regularly meeting and communicating openly with your sales and marketing teams will encourage collaboration. It also keeps the solution fluid and ensures thatit meets your current business requirements. It builds stronger relationships and trust.
Harnessing AI, data, and tech to drive real outcomes According to Bain’s 2025 B2B Growth Agenda, more than 90% of companies are experimenting with artificial intelligence (AI) and those deploying it at scale are meeting or exceeding their expectations. Maybe your reps are getting stuck because they skipped objection-handling content.
“They are meeting their quotas and our growth goals,” came the response. “Why aren’t they meeting those goals? What subjects, prospecting, qualifying, deal strategies, account management, call planning/execution, objectionhandling, closing? “Where are they struggling? ” I ask.
You’ll hardly meet a sales rep who has never faced the “priceobjection”. Almost all sales professionals have faced this objection in their sales career. Do you remember the times when you thought of not purchasing a product due to its high price? Priceobjection is like a poison that can kill your sales.
Use these sales role-play scenarios during onboarding, quarterly business reviews (QBRs), weekly team meetings, or individual coaching sessions to target specific skills and boost confidence. Objectionhandling Buyer objections are invitations to share even more information and insight. ” Buyer: ” Not really.
When faced with objections, it’s crucial to respond effectively and persuasively to convince others of your viewpoint or proposition. In this article, we will explore powerful objectionhandling techniques that can help you navigate challenging situations, turning doubts into opportunities.
These objections can arise due to various reasons, such as price, product fit, trust issues, or comparisons with competitors. Common Objections and How to Handle Them 1. Price-related ObjectionsObjections related to price are perhaps the most common ones.
Sessions can feel awkward and judgmental, and sales reps may leave unsure of where they need more practice until they face real-world consequences in crucial sales meetings. Mediation & Conflict Resolution When colleagues clash over sales leads or roles, meetings become tense, deals stall, and finger-pointing takes over.
Objectionhandling techniques, tips, and tricks for sales are all over the Internet. So what makes this the BEST post about objectionhandling you’ll ever read? But, the way successful salespeople were handling sales objections were golden and we wanted to share them as well. Our team at Gong.io Then reply.
Objectionhandling techniques, tips, and tricks for sales are all over the Internet. So what makes this the BEST post about objectionhandling you’ll ever read? But, the way successful salespeople were handling sales objections were golden and we wanted to share them as well. Our team at Gong.io Then reply.
Raise the performance bar: Actionable feedback helps reps refine their sales techniques, objectionhandling , sales presentation skills, and pipeline management. Conduct the Performance Review The actual review meeting should feel like a collaborative discussion. Try leading with value before the price comes up.
When you pick up the phone or step into a client meeting your intent will frame what you hear, the words you use and even your tonality, body language and pace of conversations. If it’s not an ideal fit we often have to rely on hard closes, discounting and heavy objectionhandling. It’s the pillar of your sales strategy.
Notably, they: Lack time to effectively plan for and analyze their sales calls Worry about meeting quarterly sales targets and quotas Have too many time-consuming tasks that prevent them from completing the work that matters: building relationships with potential customers The good news?
Short, targeted sessions are ideal for teams juggling meetings, calls, and prospect follow-ups. Sales enablement: A role-play scenario to refine the SPIN selling technique or tackle pricingobjections. They can fit training into their busy schedules without interrupting their work, whether between meetings or on the road.
Gong captures anonymized data from our customers – web conference meetings, call recordings , and emails – and uses AI to analyze how seller and buyer behavior impacts success rates. . The goal of prospecting is to sell the meeting. Instead, focus on selling the meeting. #2 You landed the meeting. Millions of calls.
The key is to create a negotiation strategy in advance, which helps you talk about price and other important elements of the deal. Don’t be afraid to set the price anchor. Don’t necessarily rush to meet those deadlines, but try to keep to your scheduled plan. Don’t Be Afraid to Set the Price Anchor.
You choose a price based on size, add any extras, and send your customers on their way. You need to evaluate pricing, implementation, features, integrations, and ongoing support. Because of the hefty price tag, complex sales lead to a longer sales cycle than transactional sales. Take buying a CRM, for example.
Meet Exceed sales goals. It leads your sales reps through various scenarios: how to prospect, when to sell what product or service, how to overcome common objections, what to negotiate for (and how ) to name a few. Pricing options. Objectionhandling. Pricing: Oh, so important. Pricing sheet.
The meetings were all recorded on web conferencing platforms like Zoom, then transcribed and speaker separated. Take pricing, for example. When’s the best time to discuss pricing? By then, the buyer is “sold,” which makes them more likely to justify your pricing. Respond to objections by asking questions.
Sales analytics to improve booked meetings from cold calls. Watch these metrics to understand whether your approach to booking meetings using cold calls works: Calls made. That will help you ensure that they’re putting in the effort needed to meet their sales target. Meetings booked. Meetings booked. Batch tasks.
Step 1 – Prospecting: Get the First Meeting Every Time. If you can hold their attention, you’re twice as likely to book a meeting as someone who can only keep them on a three-minute call: You’ll hold their attention by making sure you have s omething worth saying. In fact, it makes you 40% less likely to book a meeting.
Example 2: Automated Follow-Up Sequences After a sales meeting, a rep needs to follow up with the client. Example 4: Personalized Training Modules Based on the data collected from sales interactions, an AI tool identifies that a particular rep struggles with handlingobjections.
Having been a part of literally thousands of sales meetings and presentations , Sales Professionals generally approach their sales with this approach: They say hello, and build some basic rapport. Objectionhandling, and then again – ask for the sale. Present their products or services. All of a sudden – you’re nothing alike.
It usually includes sales enablement certification assessments to ensure reps meet performance standards before applying their training in the field. For instance, you might discover that some reps struggle with objectionhandling by monitoring calls. What is the Difference Between Sales Enablement and Sales Training?
In this post, I‘ll guide you through the different types of sales calls and the purpose they serve to meet your customers’ needs. This call allows the prospect to visualize how your solution can solve their problems and meet their needs. You'll provide a brief overview of your product or service and try to gain their interest.
That’s true whether you meet them in person or on a cold call. In fact, Gong’s data shows that using it makes you 40% less likely to book a meeting: Luckily, there’s an alternative that works. Sales Tactic 5: Book a Meeting Using This Question. Once you’ve primed your buyer for a meeting, there’s an easy way to book it.
Congrats on landing the sales meeting. There are good and bad times of day for the first sales meeting. A great sales call structure starts with a great “opening” to the meeting. Propose an agenda: Use this line: “I’d like to set an agenda for this meeting so we can cover as much ground as possible. Soak them in.
When we talk about objectionhandling in sales, it is often focused on the later stages of the buying cycle, usually during negotiations. We focus on pricing and timing issues -- the types of objections that prevent a deal from closing. If they ask a product question, recommend that you show them in the next meeting.
You’ll hardly meet a sales rep who has never faced the “priceobjection.”. Almost all sales professionals have faced this objection in their sales career. Do you remember the times when you thought of not purchasing a product due to its high price? Priceobjection is like a poison that can kill your sales.
So many Executives meet with people who have no business buying their products or services or aren’t qualified decision makers to make a buying decision. Objectionhandling is common and will most probably happen in all your sales conversations. Fortunately, when learnt correctly, they can be used as a closing tool.
Great to meet you [prospect]! We’d already agreed on X price. If we can come down to X price, would you sign today?”. Use it to coordinate meetings, set up calls, and confirm next steps -- but don’t use it to advance an opportunity. Great to meet you [prospect]! Objectionhandling. It’s been a while.
Having been a part of literally thousands of sales meetings and presentations , salespeople generally approach their sales with this approach: They say hello, and build some basic rapport. Objectionhandling, and then again – ask for the sale. Present their products or services. All of a sudden – you’re nothing alike.
The opposite, a bottom-line, risk-taking buyer, will also raise an objection or concern to test your abilities or determine whether they can trust you. Objections are Opportunities. Fine-tuning your objectionhandling process can actually improve the quality of the conversation for both parties.
Call scripts are “templates” for how to run an effective meeting. Your sales enablement strategy to turbo-charge win rates must include: Objectionhandling training. Objections. These documents include: Your price sheet : Pricing is different in every organization. See the ICP section above. Start with this.
So many Small Business Owners meet with people who have no business buying their products or services or aren’t qualified decision makers to make a buying decision. Objectionhandling is common and will most probably happen in all your sales conversations. Fortunately, when learnt correctly, they can be used as a closing tool.
SEPs provide core sales enablement functionality: automating manual tasks, scheduling meetings and follow-ups, setting up sequences, and more. Sales engagement is poised to meet the moment,” wrote Mary Shea, Forrester principal analyst on the report. SEPs will soon encompass all the tools that you are using now in one solution.”.
Pricing: Free version available as part of Sales HubStarter ( $45/month), Professional ($450/month), and Enterprise ($1,200/month). Pricing: Essential, Plus, and Ultimate tiers are offered. Pricing is available upon request. Pricing: Pricing is available upon request. Pricing: Pricing is available upon request.
Gong captures anonymized data from our customers – web conference meetings, call recordings , and emails – and uses AI to analyze how seller and buyer behavior impacts success rates. . The goal of prospecting is to sell the meeting. Instead, focus on selling the meeting. #2 You landed the meeting. Millions of calls.
Be sure to examine and evaluate any existing collateral as your customer-facing teams have likely gone through the trouble of customizing talk tracks, meeting agendas and presentation outlines—don’t let that go to waste. Products and pricing. This section should cover the essentials like pricing, key value propositions, and use cases.
In this blog post, we’ll delve into the art of handling sales objections effectively. We will explore common objections you might encounter during prospecting or follow-up calls such as price, budget, competitor comparisons, and timing issues. PriceObjections The price tag is often where prospects hesitate.
Many people have found it very helpful in objectionhandling, particularly the priceobjection. I’ve shared it with hundreds of people in workshops, conversations, and meetings. It helps through all of your selling process, from qualification, through discovery, proposal, and closing.
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