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The Future of Retail: Top 6 Retail Technology Trends for 2023

G2

Discover the future of retail as retail experts share the biggest retail technology trends that all retailers should look out for in 2023.

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What’s Hindering Next-Level Retail Technology? It May Be a Culture Thing

Salesforce

Retailers need to perfect every part of the customer experience. Most retailers still grapple with legacy thinking, an unwillingness to change, and a lack of buy-in within their organizations. All of these things stand in the way of adopting new technologies and meeting changing customer expectations quickly. Other times, years.

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7 Innovative Ways Retailers Are Using Beacon Technology

Hubspot

In fact, the technology is already here. Macy’s, Urban Outfitters, CVS, Lord & Taylor, Target, Timberland, and many other major retailers already use beacon technology to take their shopping experiences to the next level. If you doubt beacon technology's power, you shouldn't -- Swirl Networks Inc.

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The state of digital customer experience by Digital Marketing Depot

Martech

Unprecedented changes in retail over the last four years have reshaped the industry’s digital customer experience—both in the way organizations do business and the preferences of shoppers. Download the report to learn more. The post The state of digital customer experience appeared first on MarTech.

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Cloud-Based Solutions: The Sky Is the Limit for Retail Success

Speaker: Ryan Bryers, SVP of Global Engineering

In a rapidly evolving industry, the shift from traditional on-premise systems to cloud-based solutions has become crucial for retail success. With technology giants like Google, AWS, and Azure leading the charge, the true value of the cloud extends far beyond cost savings. Save your seat today!

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Unifying first-party data using CDPs and other tools: Best of the MarTechBot

Martech

I am the first generative AI chatbot for marketing technology professionals. In the context of Bridg’s CDP for brick-and-mortar retailers, deterministic matching allows the platform to maintain a profile of the store’s more active customers by leveraging definite information. I am trained with MarTech content.

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AI in retail media? Majority of marketers are optimistic

Martech

Marketers are ready to embrace AI in the retail media space. A majority (53%) of marketers believe AI will “significantly enhance” the way shoppers are targeted and served relevant ads, according to a survey of 200 CPG advertisers commissioned by in-store media technology company Cooler Screens. The post AI in retail media?

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Retail Tech: Empower Associates, Optimize CX, and Boost Productivity

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?