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Martech set to exceed $215 billion by 2027

Martech

Global martech spend is projected to surpass $215 billion annually by 2027, up from $131 billion in 2023, according to a Forrester forecast. Last year, spend increased 10.9%, according to the report, Global Martech Software Forecast, 2023 – 2027. Business email address Subscribe Processing. over the coming years.

B2C 117
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How to balance customer experience and returns in ecommerce

Martech

trillion in 2024 to $8 trillion by 2027. A smooth and hassle-free return process boosts customer satisfaction and loyalty, while a difficult return experience can lead to negative perceptions and lost business. The financial impact is significant, with an estimated annual cost of $400 billion in the United States alone.

Customers 120
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A Day in the Life of An AI Enterprise

Salesforce

Previously, segmentation using legacy systems could be a weekslong process, with marketing teams relying on tech teams for an audience breakdown. Generative AI for sales , when integrated into CRM, can speed up and personalize the sales process for Sandstone in a number of ways.

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Digital ad spend growth drops to 7.8% this year

Martech

Yearly increases in digital ad spending are predicted to hover around 10% through 2027. Paid search represents 41.8% If spending continues at its current rate it should surpass $106 billion in 2027. Business email address Subscribe Processing. digital ad spend is only expected to increase 7.8% Get MarTech! In your inbox.

Growth 115
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The 250,000 Customer Club: How HubSpot and Monday.com Both Created SMB+ Empires

SaaStr

Originally an internal tool at Wix.com in 2010, Monday.com (initially called DaPulse) has blossomed into a platform that lets companies build custom workflows for virtually any business process. Monday.com consistently invests in marketing, with sales and marketing representing 48% of revenue in Q1 2025.

Customers 106
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How Can Financial Services Firms Grow Business With Agentforce?

Salesforce

Many companies have already made “no regrets” AI moves while planning for transformation — 82% of large companies plan to implement agents by 2027. AI agents in financial services can reduce the burden of manual processes for regulatory compliance through automation. Back to top. Back to top.

Service 52
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How M&M’s transformed ERP and commerce with composable architecture

Martech

Representatives from IKEA, Mars Wrigley, Nieman Marcus Group, Abbot and other big organizations spoke about the change in technology and company culture needed to support a transition to composable architecture. For instance, SAP has scheduled end of life for the Business Suite 7 ERP in 2027. “In Marketing also adopted agile practices.

Retail 103