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Does a B2B Business Need a Different CRM Than a B2C Business?

Sales Hacker

B2B vs B2C CRMs — let’s break it down. What I needed was a B2B CRM software that allowed me to collect information about the prospect; qualify them based on their company and role; and send follow-ups to upsell them. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable.

B2C 76
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What is a sales pipeline — and how can you build and optimize yours?

PandaDoc

Customer relationship management (CRM) software is a key component of successful sales pipeline management, because it enables you to move leads through the different stages of the sales process in a semi-automated way and make your sales team more effective. Proposal software is the most straightforward way to do this.

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Supercharging your business: How the right CRM can up level your sales and customer experience game

PandaDoc

CRM, short for customer relationship management, is an approach to managing customer data that helps you maintain close relationships and drive better results. The right CRM puts your customers first, streamlines collaboration, and provides a single source of truth, updated in real-time.

CRM 52
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Sales Pros Say This Tool is Key to Driving Sales: How to Close More Deals With It [Data]

Hubspot

It's a CRM (or Customer Relationship Management Platform). Trends Researcher, Max Iskiev anonymously surveyed 1,477 global sales professionals across B2B and B2C industries to unearth the sales trends, opportunities, strategies, and pain points that could impact businesses in the coming year. What's this magic tool?

Closing 68
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170 Sales Terms From A – Z: The Updated Glossary of B2B Sales Definitions

Sales Hacker

This sales glossary is meant to reduce ramp time for new reps that are getting immersed in B2B sales jargon for the first time. Average Contract Value. Annual Recurring Revenue (ARR) is the value of contracted, often subscription-based revenues normalized for one calendar year. Content Management System. Customer Success.

B2B 99
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How to Build a High-Performing Inside Sales Team

Veloxy

These reps spend their days reaching out to prospects, qualifying them and building relationships by helping clients solve their business problems. When it comes to B2B, SaaS, and other technology companies that prefer a centralized team, inside sales is the more popular model. Customer Relationship Management Software.

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Sales engagement platforms: The ultimate checklist to choose the best one

SalesLoft

This checklist will help you make the best decision for your B2B sales team. Sales engagement tools guide sales reps through a consistent, repeatable process that streamlines workflows to create meaningful, personalized interactions with prospects and customers throughout the revenue lifecycle.

CRM 52