Remove B2C Remove Cross-sell Remove Relationship Management Remove Up-sell
article thumbnail

Does a B2B Business Need a Different CRM Than a B2C Business?

Sales Hacker

B2B vs B2C CRMs — let’s break it down. What I needed was a B2B CRM software that allowed me to collect information about the prospect; qualify them based on their company and role; and send follow-ups to upsell them. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable.

B2C 76
article thumbnail

Field Sales Reps & Managers: The Complete Guide

Veloxy

Field sales, also known as outside sales , is a method of selling that involves sales representatives who engage with potential customers in person, typically outside of an office setting. Field sales is often used in business-to-business (B2B) sales, but can also be used in business-to-consumer (B2C) sales.

Represent 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The Sales Manager’s Guide to Sales AI

Veloxy

This turns a sales rep who spends too much time on non-selling activity into a trusted advisor that spends the majority of their time on customer engagement. We’ll see how artificial intelligence is helping sales management and enablement. So buckle up and prepare for one super informative, all inclusive guide to all things Sales AI.

article thumbnail

What Is Inventory Management? Real-Time Visibility and Other Techniques

Salesforce

How to track inventory management success Inventory management FAQ First things first: What is inventory management? Inventory management is how companies track and control the goods they buy, store, sell, and use. For others, like retailers, it’s ready-to-sell stock.

article thumbnail

What is Inside Sales? Everything You Need to Know

Gong.io

Inside sales (sometimes called remote sales or remote selling) is often the primary sales model for B2B, SaaS, tech, and certain high-ticket B2C sales teams. Let’s say you’re looking to implement a new email marketing campaign , and you need an email automation platform to set it up. Inside sales vs. outside sales .

article thumbnail

PODCAST 53: Transitioning to Move Upmarket from SMB to Enterprise w/ David Katz

Sales Hacker

How to help transition your buyer’s journey to a more positive B2C experience. Over the years, I was very fortunate to work with some incredible partners who really knew how to sell. Sam Jacobs : So the account management team at Intercom is the daily point of contact for questions that the customer has? We’re on iTunes.

B2C 59
article thumbnail

What Is Sales? The Career of Champions

Salesforce

Inside sales Inside sales involves selling to customers remotely, often through live chat, video conferencing, email, or by phone. For this type of selling, reps typically train on a specific product and can take a prospect through all of the product’s features and benefits.