Remove Campaign Remove Cross-sell Remove Objectives and Key Results
article thumbnail

Measuring new customer acquisition and loyalty: Best of the MarTechBot

Martech

Retention Costs: Determine the costs associated with implementing loyalty actions, such as loyalty programs, customer retention campaigns, personalized offers, customer service initiatives and any other activities aimed at retaining existing customers. It includes expenses related to marketing campaigns, advertising, and sales efforts.

Customers 120
article thumbnail

Maximizing your B2B paid media ROI with alternative platforms

Martech

It can help address three key challenges: Data tied to your business: If properly recorded, your CRM tracks all interactions with your business — whether won, lost or disqualified — making it easy to identify trends and patterns. Buying committee exploration: Are your marketing campaigns targeting the right people? in 2024.

B2B 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Create a Marketing Playbook for Consistent Campaigns

ConversionXL

A marketing playbook helps you achieve brand consistency across channels and campaigns. A marketing playbook is a reference guide that outlines how a business will manage its marketing on a particular channel or campaign. This helps players achieve objectives consistently, even when team members change. Positioning.

Campaign 149
article thumbnail

How to align your martech COE with organizational and go-to-market goals

Martech

Whether it’s targeting specific regions, industries or customer segments, martech’s role is to act as a bridge between business objectives and customer engagement. Demand generation Role: Drive awareness and interest through targeted campaigns. Boost engagement rates on key channels by 30%. Expand partner-driven revenue by 30%.

article thumbnail

How to build use cases to break down customer data silos

Martech

Your deep understanding of customer behavior, cross-functional perspective and ability to demonstrate tangible business impact make you a key player in this effort. Customer-centric perspective You have a holistic view of the customer journey that goes beyond creating promotional campaigns or generating leads. Processing.

Customers 106
article thumbnail

AI agents offer a glimpse into a potentially simplified future

Martech

The result is a “Frankenstack” of systems requiring ongoing IT and system integrator support to function. AI could radically streamline tasks such as segmentation, personalization, creative adaptation, data cleansing, campaign optimization and more. However, AI agents are disrupting how we approach marketing tasks.

article thumbnail

Revenue Enablement: The Complete Guide for 2023

Veloxy

It is a comprehensive approach that helps organizations increase their revenue growth by aligning their sales, marketing, and customer success efforts with their business objectives. This results in higher customer satisfaction, increased customer loyalty, and improved customer retention. Here are the three key advantages: 1.