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ERP vs. CRM: Why Your ERP Shouldn’t Be Your CRM

Spiro Technologies

Some ERPs may claim to have customer relationship management (CRM) capability, but a standalone CRM is much better at helping you manage and maintain relationships with your customers. What is a CRM? A CRM helps businesses manage customer interactions, sales processes, and customer data.

CRM 52
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Generative CRM — Here’s What It’ll Mean For Your Business

Salesforce

How many hours would it take you to find a company overview, catch up on the latest company news, find the right contacts, and draft an intro email? Now imagine your customer relationship management (CRM) platform doing all this in seconds, so you can fine-tune that email and send it sooner. What is generative CRM?

CRM 98
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How CRM Lost It’s Social … and How It Gets It Back!

Adaptive Business Services

As far back as 2010 (maybe even earlier), I was writing quite a bit about how CRM was not addressing the fact that people were now connecting, conversing, and developing relationships on the new social channels. Around this same time I was contacted by Jon Ferrara who was getting ready to introduce Nimble Social CRM.

CRM 77
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The Best Sales Prospecting Tools To Use For Your Business

ClickFunnels

Making a list of sales prospects to contact. LinkedIn is the #1 professional social network in the world. Of course, that can be easier said than done, since decision-makers tend to be busy people who don’t always share their contact information publicly. Here are some tools that can help you contact sales prospects.

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Becoming a Master Networker – Tracking Your Results

Adaptive Business Services

As such, I look at my networking activities as investments rather than expenses. While I can tell you that I can credit millions of dollars in projects directly to my networking efforts, you are going to want and need to track your own results. Here is a suggested simple model for a CRM …. Networking partners become contacts.

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The Evolution of CRM (And Where it’s Going) in the Future

Sales Hacker

A sales CRM is a foundational tool for modern sales organizations. Here’s a closer a look at the evolution of customer relationship management and where it’s headed. This only means that customer relationship management (CRM) can no longer be relegated to the sidelines. CRM Trends and Wish List.

CRM 81
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Creating A Sales Prospecting Process That Works

ClickFunnels

A lead is someone who has expressed an interest in your product and has given you their contact details or it is someone who hasn’t given you their contact details but has expressed an interest in your product once you contacted them. You find their contact information. That’s all. This is an important distinction.