Partners in Excellence

MAY 16, 2024

Some have ups and downs, usually not precipitous, but we see the same in SaaS models. “We get our customers to renew their subscriptions at the end of each contract period, we keep customers for a much longer time, creating more predictable revenue. .” We get it every month for the contract period, so it is RECURRING!”

Contract 73

Contract Manufacturing Up-sell Service 73

Sales Pop!

JUNE 14, 2023

Desperation is a harsh task-master that motivates many selling organizations to cut prices and abandon logical pricing strategies in the interest of winning. Let’s paraphrase it, though, for the selling dilemma many of us now face – “In matters of pricing, stand like a rock”. Winning at any cost.

Price 52

Price Cross-sell Objectives and Key Results Strategize 52

SaaStr

APRIL 8, 2020

In the last year we’ve been leveling up a lot of our systems at SaaStr, and as part of that, moving from a lot of self-service and simple products to more robust ones. And one thing I’ve been shocked about is how few sales processes have kept up. Now, it’s time to overhaul how we sell it as well. And price it that way.

Product 129

Product Contract Construction Negotiate 129

Lead Fuze

JULY 6, 2021

What is a Pricing Strategy? Pricing strategies don’t just come down to what you charge, it can come down to how you present your prices. And it’s not over yet; now comes the biggest hurdle… pricing up your offering. 13 Types of Pricing Strategies Examples. 3 Cost-Plus Pricing Strategy.

Price 98

Price Clients Technique Sales 98

Partners in Excellence

MAY 10, 2024

When I was selling mainframe computers (back around the time when the wheel was invented), I could only offer a subscription payment. Customer could choose to sign contracts for several years, but they couldn’t purchase them outright. The reality is these are separate and distinct. It’s much easier to justify!”

Service 62

Service GTM Contract Price 62

PandaDoc

APRIL 29, 2024

From the moment a request for a quote is received and all the way to shaking hands over a contract and getting paid, QTC dictates how intermediate sales goals are achieved. CPQ is part of the Q2C framework; it starts immediately upon receiving a quote request and focuses on heavily automated product configuration and quote generation.

Cross-sell 52

Cross-sell Contract Legal Negotiate 52

Salesforce

SEPTEMBER 26, 2023

Here’s the hard truth: “You don’t know if they’re ready to buy until they tell you they’re ready to buy, and you can’t believe it until you get a signed contract,” said Richard Harris , sales coach and founder of The Harris Consulting Group. But how do you know if they are interested in what you’re selling?

Contract 119

Contract Negotiate Follow-up Contact 119

Veloxy

OCTOBER 24, 2022

Most sales reps spend over 175 hours every year on generating quotes and proposals, and waiting for contracts to be signed. When speed to close is essential in a competitive profession, you need the ability to generate and send contracts in one click, one minute. PandaDoc has four pricing levels. Highest Rated Feature.

Quota 147

Quota Contract Account management Price 147

SaaStr

MAY 27, 2022

Should sales just disappear once the contract is signed? #5. Hire a great VP of Sales, and revenue goes up. It’s a challenge to get your logo retention rate up to 90% or higher. #8. 59% of you have raised prices this year. . #8. 59% of you have raised prices this year. Fix this, and watch sales go up.

Price 113

Price Niche Up-sell Contract 113

SaaStr

DECEMBER 5, 2022

Paddle’s Senior Product Manager, Allissa Chan, and Chief Strategy Officer, Patrick Campbell, share their experience of scaling a bootstrapped startup. In SaaS, retention is usually driven by recurring revenue, cross-selling, and up-selling. Experiment with different plans and position the pricing as whole numbers.

Product 52

Product Territory Price Cross-sell 52

PandaDoc

OCTOBER 21, 2022

Pricing is a key element of your communication with customers, and as such needs to be a central part of your dialogue with them. Hiding your prices or being uncomfortable when you need to discuss them with clients will affect your capacity to make a sale. How do you discuss pricing with clients?

Price 52

Price Presentation Clients Negotiate 52

SaaStr

FEBRUARY 28, 2021

Recently, I caught up with two great entrepreneurs/CEOs, both doing a few million in ARR and growing quickly. And if you do, you’ll want to decide if you’re selling a Tool — or a Solution. An example of the difference, for us: Adobe Sign is both a tool that lets you sign a contract on the internet. Doing well.

Product 120

Product Contract Price Sales 120

SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. AI-Powered Tools: AI-related purchases in Q1: Made up 41% of new investments in Q1. But there is even more nuance to the reason behind the price hike.

Price 95

Price Contract CRM Engineering 95

PandaDoc

APRIL 8, 2024

A deal desk identifies upsell and cross-sell opportunities for existing customers by analyzing past deals and current contracts, and tracking renewal dates. A deal desk is a team within a company responsible for managing and negotiating deals, contracts, quotes, and other sales documents.

Negotiate 52

Negotiate Cross-sell Contract Legal 52

Veloxy

AUGUST 17, 2022

Salesforce automation tools go a long way in helping you improve the productivity and efficiency of your sales team. When you can access Salesforce from anywhere on any device, you can automate and eliminate up to 95%, or 1,200 hours, of non-selling activity. The Top 7 Best Salesforce Automation Tools. Docomotion.

Appointment 147

Appointment Territory Cross-sell Contract 147

PandaDoc

AUGUST 16, 2021

In an ever-growing contract and proposal software market, and a future that’s more digitized than we could have ever anticipated it would be, new tools and solutions are getting launched almost every year. Pricing: Free eSign + Essentials (10 user/month) and Business (49 user/month); Enterprise upon agreement. QuoteWerks.

Price 52

Price Contract Proposal Writing Legal 52

Sales Hacker

SEPTEMBER 2, 2021

“But we’re product-led. Our product is self-serve. Product-led is cool, and we have a desire to move away from sleazy sales tactics, don’t we? Contrary to popular belief, being product-led doesn’t automatically mean you’re anti-sales. What does it mean to be product-led?

Product 94

Product SQL Contract Sales 94

SaaStr

APRIL 30, 2022

In the run up to SaaStr Europa 2022 in Barcelona on June 7-8 , we’re taking a look at some of the top all-time SaaStr Europa sessions. If you kind of that question, thinking about the stakeholders and the decisions and companies of using SaaS products, there’s kind of three types. Why do developers love SaaS products?

Price 92

Price Launch X-functional Contract 92

SaaStr

APRIL 5, 2024

How do you sell against the competition or become a market leader in a very crowded space? To sell against the competition, you have to differentiate yourself. For Apollo, Leandra’s sales model is built around a Product-Led Growth (PLG) motion. So, how do you do this without being perceived as selling too aggressively?

Sell 75

Sell GTM Price Up-sell 75

SaaStr

DECEMBER 4, 2023

Churn increase due to greater scrutiny of costs Contract values declining More stakeholders involved in decision-making Capchase combined the study with their data set of thousands of SaaS companies and looked at what the best companies do to overcome these hurdles. It could be price, product composition, or payment terms.

Contract 85

Contract Price Healthcare Commission 85

InsightSquared

MAY 7, 2019

At the highest level, SaaS companies look at sales expense, headcount, sales productivity and SaaS metrics like: The cost of new customer acquisition (CAC). One of the key ones is the average length of sales cycles for your company’s products and services. Typical SaaS Sales Metrics. Customer lifetime value (CLV).

Product 102

Product Territory Contract Sales 102

PandaDoc

MAY 13, 2024

They’ll typically show the prospect how particular products or services can solve their pain points. Teams typically work with the four Ps: product, price, place, and promotion. They do this by raising visibility and interest in the brand and its products. The objective is always conversion.

Contract 52

Contract Legal A/B testing Teamwork 52

PandaDoc

MARCH 26, 2024

In the world of sales, salespeople are engaging with potential clients to guide them from the top of the sales pipeline, when they first discover a product or a service (level 1) to the bottom of it, the post-purchase stage (the final level). Negotiation The next stage of the sales cycle is negotiating contracts with decision-makers.

Pipeline 52

Pipeline Contract CRM Customer Relationship Management 52

Partners in Excellence

SEPTEMBER 14, 2023

Time Available For Selling is a critical issue for everyone in sales. But before I go into a further discussion about time available for selling, let me first define how I look at time available for selling. There are review meetings-ideally to help improve their selling performance.

Sell 139

Sell CRM Technique Territory 139

SaaStr

OCTOBER 25, 2023

Leveling Up PLG to Accelerate SMB Customers, Including More Attention to Onboarding I love seeing this, it can seem hard to invest heavily in small customers, but if you don’t especially invest in onboarding, that’s a big shame. Because there are few things worse than closing a customer that never actually uses your product.

Cross-sell 98

Cross-sell Contract Price Growth 98

PandaDoc

MAY 8, 2023

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. Enterprise pricing available. Pricing varies. All key plan pricing requires a demo. Ease of use: 8.5/10

Service 52

Service Product Customers E-commerce 52

Hubspot

DECEMBER 13, 2023

You'll provide a brief overview of your product or service and try to gain their interest. You’ll ask open-ended questions to understand their pain points and determine if your product or service is a good fit. What are the key decision criteria for your team when evaluating a new product or solution?”

Objection handling 73

Objection handling Negotiate Cross-sell Contract 73

Sales Hacker

APRIL 6, 2022

Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. And these manual processes take sales reps away from their most important activity: selling. CPQ stands for Configure Price Quote. What is CPQ?

Cross-sell 93

Cross-sell Contract Price Finance 93

Hubspot

MAY 24, 2023

If you give your prospect a price range from $12,500 to $15,000, guess what’s going to happen? Not to mention that the lower price "anchors" your prospect's perception of your product's value. They may have previously thought $15,000 was a good price, but as soon as you say $12,500, the higher number will seem extravagant.

Negotiate 83

Negotiate Contract Price Prospecting 83

SaaStr

FEBRUARY 1, 2022

Sprout Social doesn’t only sell a low-end edition. It sells to customers S, M, and Larger. A reminder that sometimes as you go upmarket, the SMBs can still keep up the pace. Bill.com has 121% NRR from SMBs — and that’s up from 110% at IPO. Because it’s not about price.

Contract 135

Contract Cross-sell Price Growth 135

SaaStr

APRIL 24, 2021

You pay a subscription for websites to help you sell stuff. It’s just only a minority is under a contract. And almost none is under a long-term contract. Wow! But almost none of its revenue is truly SaaS or provided under a fixed, recurring contract. And yes, it’s a software company. Example #3: Snowflake.

Contract 143

Contract Price B2B Contact 143

Sales Pop!

OCTOBER 23, 2023

As we approach the end of another selling year, emotions and stack rankings often get in our way, clouding our better judgment regarding deals. Cutting corners, of course, often means cutting our prices in desperate attempts to push deals over the finish line. Cutting prices, though, literally and figuratively, has its costs.

Objectives and Key Results 64

Objectives and Key Results Price Strategize Contract 64

PandaDoc

APRIL 11, 2023

The more your business customers are happy interacting with your product or service, the better. The first crucial part of this happiness is your product or service itself and how well it is aimed at the needs of your customers. What is product knowledge? Product knowledge training is an educational course for salespersons.

Education 52

Education Product Customers Sales 52

ClickFunnels

OCTOBER 12, 2021

A lead is a potential customer who has: Expressed an interest in your product or service. Meaning: Someone who hasn’t expressed an interest in your product or service but whose contact details you have somehow obtained isn’t a lead (e.g. You offer the potential customer your least expensive and least valuable product.

Lead generation 244

Lead generation Contact Contract Price 244

Salesmate

JULY 8, 2020

The amount of time it takes to turn a lead into a customer will depend on the service you are offering, and the price of that service. You can take this approach to the next level by setting up retargeting ads across FB, Google Ads, or Youtube, that pushes these prospects to a landing page where you offer a content upgrade.

Pipeline 126

Pipeline Negotiate Contract Objectives and Key Results 126

Gong.io

DECEMBER 27, 2021

And the (counter intuitive) ideal length for a follow-up prospecting email. We analyzed 37,671 sales opportunities, specifically looking at how emailing price impacted deal success. Win rates spike once pricing is shared over email: If you emailed price recently — or, erm, today — take a big sigh of relief. Don’t bite. .

Negotiate 127

Negotiate Price Contract Up-sell 127

Salesforce

NOVEMBER 21, 2023

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. We’ve found that 65% of mobile workers are successfully selling to existing customers. Let’s dig into each of these best practices for upselling and cross-selling in field service.

Service 105

Service Growth Cross-sell Appointment 105