What is Customer Obsession? Steps, Examples, & Importance
Salesforce
DECEMBER 12, 2023
A bad experience is one of the top reasons a customer will leave a brand , and younger generations are increasingly likely to abandon ship for this very reason. That’s why fostering a customer-obsessed culture can improve an organization’s health and longevity. What you’ll learn: What is a customer-obsessed culture?
Let's personalize your content