SaaStr

OCTOBER 30, 2021

Gorgias is the leading contact center for e-commerce and it’s been a fun one to track at SaaS, from 1,000 to 3,000 to now 7,000 customers. I had also worked in customer service and e-commerce in the past and knew this market was prime for disruption. That was the birth of what we now call the Growth Machine!

Closing 100

Closing E-commerce Customers Quota 100

The 5% Institute

MAY 22, 2023

In today’s competitive business landscape, setting and achieving sales targets play a pivotal role in driving growth and ensuring the success of organizations. Sales targets serve as the guiding light for sales teams, motivating them to perform at their best and contribute to the company’s overall objectives.

Profit margin 52

Profit margin Non-Profits Objectives and Key Results E-commerce 52

Sales Hacker

AUGUST 30, 2021

The pandemic turned markets and sales expectations upside down, leaving only 27% of CEOs feeling confident they’ll see revenue growth in the next 12 months. That’s why e-commerce professionals have set data and analytics as their top budget item this year. Your employees approach sales conversations in ignorance.

Objectives and Key Results 89

Objectives and Key Results E-commerce Sales Campaign 89

ConversionXL

NOVEMBER 4, 2015

Understanding what consumers want, what consumers need and why is a crucial part of conversion rate optimization. Earlier this year, BrandShop released the results of the 2015 Digital Consumer Preferences Survey , which revealed in no uncertain terms that consumers want (and need) buying online directly from brands to be easier.

E-commerce 134

E-commerce Retail Objectives and Key Results Conversion 134

Martech

OCTOBER 14, 2022

Before we dive too far into the conversation about why you might not need to hire a CMO just yet, let’s establish a baseline. There was a lot of trial and error and measuring results was more than a little challenging. Regardless if they focus on products or services, they: Take specific actions to drive growth. Growth driver.

Non-Profits 110

Non-Profits E-commerce Strategize Consult 110

Lead Fuze

NOVEMBER 17, 2023

These systems learn from every interaction, refining their algorithms continuously to deliver better results over time. Important Lesson: also drives growth by providing insights that help to create more targeted and effective marketing campaigns. The result? It’s a real game-changer.

Objectives and Key Results 52

Objectives and Key Results Campaign E-commerce Technology 52

Openview

MARCH 5, 2018

Technology vendors have woken up to the reality that C-Level conversations are inevitable and necessary. Like Buck, Hackett, and Scharf, every year C-Level executives issue a handful of business objectives or initiatives that guide all other activities inside their companies or departments. Times have changed.

Pitch 74

Pitch E-commerce Objectives and Key Results Manufacturing 74

PandaDoc

APRIL 3, 2023

The benefits of a sales pipeline All models are wrong, but some are useful George E. What are the results of your decisions? Or looking at the drain rates, which helps optimize conversions to increase the percentage of initial prospects turning into customers. Which stages cause the highest drain of prospects?

Pipeline 52

Pipeline E-commerce Sales Objectives and Key Results 52

Lead Fuze

JULY 3, 2023

Understanding how to work leads is a crucial aspect of any business’s growth strategy. No matter your profession, the capacity to generate and nurture quality leads is essential for any business’s growth. It’s like having a secret weapon to boost your conversion rates. It’s a win-win. Don’t do it.

Lead generation 52

Lead generation Referrals CRM Pipeline 52

Sales Hacker

JANUARY 16, 2018

You can’t just start pounding the pavement with no direction and expect to achieve growth. Wanna know the secret sauce behind a scalable outbound process that leads to significant growth? Annual Recurring Revenue (ARR) in 6 months: our outbound sales system is fueling this growth. At Growlabs , we’ve grown from $0 to $2.5M

E-commerce 85

E-commerce Lead generation A/B testing Objectives and Key Results 85

PandaDoc

OCTOBER 3, 2023

Key takeaways AI can enhance sales processes in many ways, from providing customer insights to automating tasks. As you can see, this deeper understanding allows you to craft strategies that result in higher sales numbers with less effort. Predict lead conversion probabilities based on historical data.

Process 52

Process Objectives and Key Results X-functional Sales 52

ConversionXL

JULY 21, 2022

As McKinsey research notes: “Given the choice of in-person, remote, and e-commerce channels, purchasers have shown they want them all.”. This makes the right data harder to locate, resulting in poor conversion rates that affect revenues and dampen company culture. When they’re aligned revenue and profits increase.

Customers 118

Customers Non-Profits E-commerce Objectives and Key Results 118

ConversionXL

APRIL 3, 2019

Add to that 400 old and new faces, plenty of conversations, live music, and more than a few beers. There was this, too: Our opening video that gave away all the secrets of growing…growth: [This post contains video, click to play]. Conversion/Optimization teams might become a nightmare for marketing and product teams.

A/B testing 114

A/B testing Objectives and Key Results Referrals Niche 114

ConversionXL

AUGUST 31, 2017

If you work in conversion optimization – whether at an agency, in-house, or as a consultant – you almost certainly run A/B tests. AB Tasty is a reasonably priced and simple to use tool that serves as a good starting point for companies just starting in conversion optimization. Now, the problem is choosing the right one.

A/B testing 129

A/B testing E-commerce X-functional UX 129

ConversionXL

APRIL 3, 2018

CXL Live is our flagship conference about growth and optimization. CXLLive #conversion pic.twitter.com/qVYFcGhnD4. Amazon built its growth on top of these 4 pillars: Customer Centricity. Aligning customers & business objectives. Hana Abaza – Thriving on Change, Driving Growth and Lessons Learned at Shopify.

A/B testing 106

A/B testing Objectives and Key Results Growth X-functional 106

ConversionXL

FEBRUARY 1, 2018

Unlike e-commerce, where the goal is to convert a visitor into a customer and then a repeat customer, SaaS has several opportunities to move customers up through several pricing tiers. There are many types of drip campaigns depending on your conversion goal. Growth is good, of course. Churn Prevention. Reactivation.

E-commerce 97

E-commerce Campaign Price Objectives and Key Results 97

Sales Hacker

NOVEMBER 15, 2017

For example, you can measure visitor traffic or conversion rate on two different web pages having similar content and purpose. An account development representative (ADR) is a sales specialist focusing on attracting, qualifying and securing new leads for further engagement, conversion and nurturing by account executives. Conversion.

B2B 99

B2B E-commerce Cold Call Represent 99

ConversionXL

JANUARY 22, 2015

You’re confident in the result – and implement the winner on your site. So in this period you go back in your testing log and re-test just to make sure your results are still valid. A while ago I was working on a major CRO project for a large e-commerce client. Now 3, 6 or 12 months go by. How would you know?

A/B testing 120

A/B testing Objectives and Key Results CTR E-commerce 120

Sales Hacker

OCTOBER 7, 2021

The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world. The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Time to take notes. Nikki Ivey.

Sales 130

Sales Start-ups Up-sell Cross-sell 130

Score More Sales

DECEMBER 16, 2011

Having a sure-fire repository, or “catch-all” place to help support your business growth was the original purpose of a CRM system quite a few years ago. In 2011-12, the addition of “social” to CRM (SCRM) integrates social tools to help business gain key insights from prospective and current customers in some orderly format.

CRM 69

CRM Objectives and Key Results E-commerce Cross-sell 69

Martech

NOVEMBER 3, 2021

An e-commerce business, for example, would likely choose to spend more on SEO than their brick-and-mortar counterpart.). Basing your SEO budget on what you think you can afford might mean you’re not spending enough to see meaningful results. Consider your marketing objectives. How it works. How it works. Keep in mind.

E-commerce 113

E-commerce Objectives and Key Results B2C UX 113

Sales Hacker

SEPTEMBER 15, 2020

Key lessons learned in 10 years of top leadership [12:23]. The result, more sales meetings. Outreach revolutionizes customer engagement by moving away from siloed conversations to a streamlined and customer-centric journey. Brian Litvack: W e like to believe, LeagueApps is the operating system for youth sports.

Sports 63

Sports Objectives and Key Results Start-ups Consult 63

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. What were some of the key takeaways from that experience on how, why and when to fire? What does she advise founders as a result?

E-commerce 43

E-commerce Start-ups Product Price 43

Sales Hacker

JANUARY 24, 2018

As a result, I am the lead generator, the SDR , and the closer. It also includes a professional photo of Noah himself (an experiment showcased by VWO shows that images of people can increase conversion rate by 48%). While it’s important to lay the foundations for the long-game, you want to see results fast. books) are 47.3%

Lead generation 85

Lead generation Technique Pipeline Referrals 85

Martech

FEBRUARY 1, 2022

A DXP differs from a content management system (CMS) in that it delivers to multiple digital channels, has commerce built-in and scales, among other things. For many businesses, e-commerce capabilities became essential to their digital operations. Click here to download! Support for multiple platforms and types of experiences.

E-commerce 88

E-commerce User Experience Objectives and Key Results Customer Relationship Management 88

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Because if you look at these financial institutions, they have growth aspirations, right?

Price 58

Price Retail X-functional Healthcare 58

Salesforce

MARCH 7, 2024

This information can be used in future sales and service conversations to help deliver value. Bring patience, professionalism, and a plan to the conversation to increase the odds of an agreement. Your ability to collaborate, remain flexible, and listen to the other party are key in all of these situations.

Contract 59

Contract Negotiate Objectives and Key Results Legal 59