SaaStr

FEBRUARY 16, 2024

The real opportunity of GenAI is enabling industries that have been slow to adopt software — services like legal, accounting, and healthcare. CRM wasn’t a new category, but they were done on-premise. We’ve entered into a new era of personalization, with massive opportunities in content, education, and healthcare.

Healthcare

Salesforce

JUNE 8, 2023

In a CRM system, neural networks could be used to predict customer behavior, understand customer feedback, or personalize product recommendations. For example, a CRM system could analyze customer data and suggest the best time for sales or marketing teams to reach out to a prospect, or recommend products a customer might be interested in.

CRM

Search Engine Land

MAY 4, 2023

financial services, healthcare, etc.). those who have purchased within the past 120 days), which can be done with a basic CRM upload to the Google/Bing UI (this works well for Meta, Trade Desk, and most any biddable media platform where the end experience is on your website).

Campaign

Salesforce

MARCH 7, 2023

People around the world rely on our Customer Relationship Management (CRM) platform to keep business running. Many companies across industries and of different sizes use Salesforce, including retailers, nonprofits, financial services, healthcare providers, software companies, and businesses that provide a service.

Healthcare

Search Engine Land

JUNE 28, 2023

Healthcare and education? If your approach requires lifetime values to be calculated, use your CRM as a source of truth to gauge your customers’ fullest potential within your company. The conversion path is clearly valued (i.e., add to cart, purchase, first-time or returning purchaser value) The steps to transition make sense.

Retail

Lead Fuze

MAY 26, 2023

This could be anything from healthcare recruiting services to finance staffing agencies or even tech-focused roles like software development positions. Optimize Your Website Design and SEO Techniques Make sure your website is optimized for search engines and user experience.

Niche

Cience

JULY 25, 2019

In this article , Hubspot describes their experiment with a chatbot. They started it because they received numerous inquiries from their existing customers who wanted to get (technical) support with the CRM in the chat window. Second, the chat window is small thus reading and scrolling a long text won’t be a pleasant user experience.

Lead generation

SaaStr

OCTOBER 22, 2019

The leading purchases are going to be cloud based systems, things like CRM, collaborative technologies, communications, outsourcing, and the question is how can you capture the lion’s share of this market? They’re just desperate for time, and these big banks realize that they need to provide their customers that user experience.

Government

Sales Hacker

SEPTEMBER 30, 2019

I ended up becoming a consultant managing and implementing call center CRM software for clients like Bank of America, UPS, and Eckerd Drugs. And I found myself as one of these business development specialists in the CRM group, because CRM had been my background. I liked engaging people, etc. So how did I get into sales?

Engineering