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CRO Confidential: How Customer-First Focus Drives Retention and Revenue With Brex GM of Startups Lucas Fox (Pod 635 + Video)

SaaStr

They discuss how Fox helped build a churn-fighting, upselling, and cross-selling machine that continues to generate revenue. Because Fox was the VP of Relationship Management at Brex for a few years, he had an up-close view of this particular shift in focus at Brex in its earlier stages. Something missing?

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11 Strategies to Level up Your Sales Game

Salesforce

Let’s face it: Hard sells and flashy demos can be effective ways to close. Not only will this help you build trust, which makes it easier to sell , but it will open the door to long-term relationships that can lead to upsells and cross-sells. But not always. These features aren’t just nifty toys.

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Quick guide to hassle-free CPQ implementation

PandaDoc

If you sell complex, configurable products online, you will almost inevitably come to the realization one day that you need to add a CPQ tool to your software toolkit. This article covers the basics of CPQ implementation and guides you in the right direction on your journey toward more efficient sales. What is CPQ implementation?

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10 Best AI Sales Tools for 2023 to Maximize Your Revenue

Veloxy

Are you ready to revolutionize your sales process and skyrocket your team’s productivity? Amplemarket Tavus These tools use machine learning and natural language processing to manage daily activities, offer valuable insights, predict customer behavior, detect cross-selling opportunities, and enhance forecasting.

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15 tools to make your customer service team more productive

PandaDoc

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. Enterprise pricing available. Pricing varies. All key plan pricing requires a demo. Ease of use: 8.5/10

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The Future of Sales: The Rise of AI-Powered Sales Assistants

Veloxy

Besides creating emails or optimizing sales scripts, AI can automate mundane tasks, boost productivity, and ensure personalization. It helps eCommerce companies personalize communications, upsell/cross-sell, and reduce cart abandonment rate. But they aren’t the only helpful solutions.

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What is a sales pipeline — and how can you build and optimize yours?

PandaDoc

In the world of sales, salespeople are engaging with potential clients to guide them from the top of the sales pipeline, when they first discover a product or a service (level 1) to the bottom of it, the post-purchase stage (the final level). What is a sales pipeline? Proposal Next comes the fun part: crafting a proposal.