Remove Cross-sell Remove Relationship Management Remove Up-sell
article thumbnail

CDP and customer experience: Best of the MarTechBot

Martech

Centralized customer data management Unified customer profiles: A CDP aggregates data from various sources (e.g., Data quality and governance: Ensure the data collected is accurate, up-to-date, and compliant with regulations (e.g., Take our brief 2024 MarTech Replacement Survey Email: Business email address Sign me up!

article thumbnail

Yes, Brands Can Turn Customer Service Into a Profit Center

Salesforce

With AI and data analytics, agents can enhance customer satisfaction while contributing to sales through personalized recommendations, upselling, and cross-selling. Boost sales with proactive service, upselling, and cross-selling To revamp your contact centers, you should transform service agents into trusted customer advisors.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to align your martech COE with organizational and go-to-market goals

Martech

Increase cross-sell and upsell revenue by 25%. Field marketing: Enhancing event follow-ups Integrate event management tools with CRM to streamline lead capture and post-event follow-ups. Use case: Use AI chatbots to answer common support queries instantly, freeing up agents to handle more complex issues.

article thumbnail

13 Ways Sales Cloud, Revenue Cloud, and Agentforce for Sales Are Helping You Sell More, Faster

Salesforce

Onboard fast, sell faster See how Sales Cloud speeds up the sales cycle with data and AI, making you more efficient at every step. Sign up now Thanks, you’re subscribed! Note: You can sync up to 180 days of historical emails from the date sync was enabled.) Use filtering settings to customize the display.

article thumbnail

Sales intelligence: Actionable insights that drive GTM growth

Highspot

Without accessible, always-up-to-date sales intelligence, your GTM teams waste time on the wrong plays, messages, and prospecting opportunities. That makes it easier to coach up low-performing reps, fix gaps in your GTM efforts, and scale what works. But merely having a customer relationship management system isn’t enough.

GTM
article thumbnail

Account-based selling in 2025: Everything to know

Highspot

Key Takeaways Executing 1:1 and 1:few account-based selling strategies geared toward high-value target accounts is how leading enterprise sales teams drive sustainable revenue growth. Guide: What Good Client Engagement Looks Like Download free guide What is account-based selling?

article thumbnail

10 Sales Automation Tips For Startups (Tools & Techniques)

Salesforce

Sales automation works like your personal assistant, handling the repetitive tasks that eat up your time. This type of automation logs customer interactions, updates records in real time, prioritizes leads based on their likelihood to convert, and sends follow-up emails at just the right moment.