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The Top 10 Important Finance Mistakes First Time Founders Make

SaaStr

I’ve worked with numerous start-ups that used outsourced accounting services with zero SaaS experience, and these firms didn’t even recognize automatic upsells, additional seats, etc. He probably lost several millions in his purchasing price because of it. that weren’t captured in existing, crappy tracking systems.

Finance 132
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Why Yellow Pages Ads Are Becoming Obsolete

Hubspot

Some Quick Facts: Since 2007, many states quit printing residential listings or have pending requests: Alabama, Delaware, Florida, Georgia, Indiana, Missouri, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas, Virginia and Wisconsin. Traditional land lines are being disconnected at a rate of nearly 10% each year.

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9 call analytics platforms for marketing teams to consider

Martech

Consumers crisscross multiple online and offline channels, often from the comfort of their own homes, to research products and services and make informed purchase decisions. For information on pricing and a deeper feature breakdown, download the MarTech Intelligence Report. CallRail’s platform (via Callrail). Product overview.

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Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

She’s one of the only female startups, CEO founders who’s taken her company public, and what Wantedly does is kind of a similar thing, which is it’s like a matching service where a perspective employee says, “I’d like to go work in your office and see it and get a feel for the place.”

Launch 63
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SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

She’s one of the only female startups, CEO founders who’s taken her company public, and what Wantedly does is kind of a similar thing, which is it’s like a matching service where a prospective employee says, “I’d like to go work in your office and see it and get a feel for the place.”

Launch 48
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5 Ways to Make Your Customers Love You

Hubspot

Great customer service has your order ready for you when you walk in, greets you by your first name, and gives you a friendly smile when you leave. Unfortunately, the personal interaction necessary for great customer service is severely limited to ecommerce and web-based businesses that continue to grow. Step this up a notch!

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It’s Not the Wild West: 12 Tactics to Make Your Price Negotiations Smooth and Successful

Salesforce

There’s no better feeling than closing a deal after a tough price negotiation. In this article, we’ll show you how to perfect that skill — complete with 12 price negotiation tactics used by reps across industries. What you’ll learn: What is price negotiation? Why are price negotiations important?