Remove Drivers/motivators Remove User Experience Remove X-functional
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Getting The Website Information Architecture Right: How to Structure Your Site for Optimal User Experiences

ConversionXL

Personas are fact-based (derived from user research) fictional representations of your users. They represent the goals, motivations, characteristics and behaviors of the most important groups of your users. method for finding patterns in how users would expect to find content or functionality. Image credit.

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Nudge Marketing: From Theory to Practice

ConversionXL

We’ll also take a look at how to develop an effective nudge marketing strategy to make the most of these powerful behavior drivers. According to Fogg, prompts (or nudges) can be successful only if an individual is: Able to complete a task; Motivated to do so; Has a trigger to cue initiating the behavior. What are nudges?

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How to Do a Competitive Analysis: A Step-by-Step Guide

ConversionXL

How does the user experience on my website stack up to the competition? How does your site's user experience stack up to the competition? Competitor X is doing Y. We should do that, too,” or “X is the market leader, and they have Y, so we need Y.” Run a functional investigation. By Karl Gilis.

UX 126
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How to Design an Ecommerce Checkout Flow that Converts

ConversionXL

Motivated buyers come here to finish their order. The bottom line is this: Behavior = Motivation x Ability x Trigger. You want to aim for the top right of the graph—high motivation, easy to do, a trigger in place. If you have high motivation and low ability (difficult to do), what you’ll get is frustration.

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B2B Ecommerce Sites: What Works for B2B Buyers?

ConversionXL

The fear of making a mistake with an unproven vendor can be a powerful motivator, even if the post-purchase rationalization ignores the impact of that emotion. B2B buyers from Gen X expected phone calls and handholding. The first ecommerce functionality served mainly existing customers—those who just wanted an efficient way to reorder.

B2B 130
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Amazon SEO Isn’t Google SEO: 6 Differences That Matter

ConversionXL

So what’s the main objective—and ideal user experience —for Google and Amazon? And it needs to answer all those questions with limited data—its visibility into the user experience declines after you leave the SERP. Amazon’s algorithm manages a smaller set of users—those with the intent to buy a product online.

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How to Build Robust User Personas in Under a Month

ConversionXL

Engaging with users became more of a norm and less of an exception. This is good for user experience, but it’s bad news for ‘traditional’ personas. Teams were savvy enough to know that fully formed, completed descriptions of users are an impossibility at the early stages of design. What are you motivated by?