SaaStr

AUGUST 7, 2020

But the key again in industry-specific SaaS is understanding the business processes, understanding the critical problems and the issues, and really going deep in each one of these industries. I wouldn’t expect that to be the typical process, but it was pretty straightforward for us.

Price 59

Price Retail X-functional Healthcare 59

SaaStr

NOVEMBER 21, 2020

Both of us and our third co-founder, Jason Purcell, were at a company called Endeca, which was a search engine for e-commerce, exited to Oracle for over a billion dollars in 2011. So we had a deep experience in the e-commerce space and it just, in 2012, it felt right. If you’re e-commerce, boom, Demandware.

E-commerce 103

E-commerce Manufacturing X-functional Retail 103

ConversionXL

APRIL 23, 2019

The bottom line is this: Behavior = Motivation x Ability x Trigger. “Add to Cart” is the trigger to initiate the checkout process. How easy it is to complete the checkout process? Here is the actual workflow on Amazon’s mobile commerce application: Done and done. What about ability? The form was simple.

E-commerce 115

E-commerce X-functional UX Drivers/motivators 115

ConversionXL

MAY 14, 2014

” “ We explained CRO as a way of doing e-commerce business, not as a fancy »buzzword«. In my experience, the in-house CRO role most often originates from within the online marketing or e-commerce team that manages multiple sites. Being able to translate the complexity of a heatmap is like reading an X-ray.

Conversion 124

Conversion Sell E-commerce Legal 124

Sales Hacker

MAY 26, 2020

But the majority of them are in that five to $20 million range trying to put that process in place, really at scale for the first time. And so you have to document a process, but you need to be nimble in seeing what changes and then how to adjust as you go. And then another thing is, I’m not a transactional sales leader.

Prospecting 97

Prospecting E-commerce Account management Up-sell 97

ConversionXL

APRIL 3, 2018

So they optimized referral process. Easy process for the referred friend to follow, and it’s a win for both. You need to have a s tandardized process. Value = (Knowledge + Process) x Skill x Attitude. Keep a strict decision-making process as the #1 in importance. Friends referring friends. Engagement.

A/B testing 106

A/B testing Objectives and Key Results Growth X-functional 106

ConversionXL

DECEMBER 30, 2015

Unfortunately, most e-commerce businesses lack access to the rich store of data that’s required to deliver personalization at scale. Stage of the buying process. If user did X, send them Y three days later if they haven’t done A, B and C. Did it arrive at that right time in their buying process?

Conversion 88

Conversion Promote X-functional E-commerce 88

Heinz Marketing

JANUARY 18, 2021

It was kind of the Uber for X age. And so I started to build some processes around pipeline development, my sales processes, and really productizing what I could do as a marketing consultant. He’s a business development person at one of the biggest e-commerce companies in the world.

Pipeline 120

Pipeline Consult Sales Start-ups 120

SaaStr

MAY 14, 2023

Daniel : We followed a lean start up approach to building our sales process. I focused on learning and getting the process right, so I did all the sales myself. Only once I knew that I had a repeatable process that we knew why people would buy it, and for how much, and who the buyer was and all that, then I hired three sales reps.

Price 95

Price Start-ups Up-sell X-functional 95

Hubspot

JULY 29, 2018

Social Media Terms - E. Social Media Terms - X. Algorithm - An algorithm is a set of formulas developed for a computer to perform a certain function. Craigslist - Craigslist is a popular online commerce site in which users sell a variety of goods and services to other users. Social Media Terms - A. Social Media Terms - B.

Networking 101

Networking X-functional E-commerce Follow-up 101

PandaDoc

MAY 8, 2023

These software platforms have tools to process requests through a variety of channels (phone calls, email, live chat, etc.) Note: If you’re using Zendesk Sell, be sure to check out the PandaDoc x Zendesk Sell integration for even faster document creation. Plus, Slack integrates with almost everything — including PandaDoc.

Service 52

Service Product Customers E-commerce 52

ConversionXL

APRIL 10, 2018

The m-commerce share of total e-commerce spending continues to grow at a steady pace. For example, the most common screen size is still 780 x 1280 pixels. Wilmer, Lauren E. As many research projects have proved, we often begin the buying process on a smartphone. In Indonesia, 91%. Screen size is one.

E-commerce 110

E-commerce UX Lead generation X-functional 110

SaaStr

AUGUST 19, 2020

Of course, we’re seeing many of the trends that have been in existence being accelerated by 5, 10 plus years whether it’s telemedicine, e-commerce, mental health, food delivery, we’re very well aware of these COVID fuel tailwinds which are changing industries literally in weeks as opposed to decades.

E-commerce 101

E-commerce Price Start-ups Growth 101

ConversionXL

APRIL 6, 2016

Dual Process Theory – the brain is made up of two “systems.” Perhaps because they require effort (to X). Emotional targeting is a four step process, which takes 30-60 days: Emotional Competitor Analysis (grade according to message, color, image, and emotion triggers instead of features and product).

A/B testing 77

A/B testing Non-Profits E-commerce X-functional 77