Thu.May 25, 2023

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Soft Skills Training for Sales Team: 7 Top Skills (+ Programs to Train Them)

Iannarino

“You can’t learn to be good at sales, it’s just something you’re naturally good at.

Sales 206
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Acquisitions — If You Do Sell, Try to Make Sure It’s At a Local Maximum

SaaStr

Have a strong M&A offer? Not sure what to do? Look at this pic or a similar one Do you want it? If so, say No If not? Probably just say Yes pic.twitter.com/K483lKnyzd — Jason ✨Be Kind✨ Lemkin  (@jasonlk) April 21, 2021 So I wrote a version of this post years ago, about when to think about selling your startup, if you do get an attractive offer.

Sell 144
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Why Your Sales Team Needs Deep Discovery and Multiple Champions to Win Right Now

Force Management

Recently, we’ve all been living in a constant state of economic uncertainty. 2023 market trends show a leveling off of growth and consumer confidence is steadily declining across global markets.

Growth 109
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Connections Or Connection?

Partners in Excellence

Daily, I get connection requests from all sorts of people. There are those that promise to bring us 100s of qualified leads if we connect, then buy. There are those that say we have common businesses and interests, but nothing in their profile shows me where that commonality is–and they have never bothered to look at my profile. And there are a lot of genuine connection requests with intriguing people.

Trust 103
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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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How Google Business Profile pre-defined services can impact local SEO

Search Engine Land

Google Business Profile (GBP) services might have more to do with local rankings than previously thought, according to recent tests from Sterling Sky (Disclosure: I work at Sterling Sky) and Whitespark. Specifically, adding pre-defined services in GBP seemingly impacts local search rankings. Before this finding, you could do little with GBP to influence local search results beyond location, categories, reviews and keywords in the business name.

Service 107
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Customer engagement: Moving from value creation to value expansion

Martech

Customer engagement is essential to the growth of any business, yet so many companies fail to do it effectively. This could be due to messy data, limited resources or lack of expertise. Many companies do well in creating value for their customers, but the real key to a consistent growth engine is found in expanding value. Learn why you should aim for the latter when it comes to engaging customers.

Customers 107

More Trending

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What Is Product-Led Growth? Let Your Customers Tell The Story

Salesforce

You can help your marketing team by getting your die-hard customers to spread the word about your offerings — sparking product-led growth. What is product-led growth? It puts your product at the center of the customer experience and buying journey. The product’s benefits, capabilities, and performance do much of the selling and persuading. Customers don’t rely on marketing campaigns and salespeople to tell them what the product will do for them – they experience it for themselves.

Growth 98
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Are you getting the most from your martech stack? Take the 2023 Replacement Survey

Search Engine Land

Under budget constraints but also under pressure to generate growth, marketing and marketing ops leaders have been taking a close look at the ROI on martech solutions. We want to know what conclusions you have been reaching. Have you been consolidating your existing stack? Have you been gambling on promising new tools? Are you perhaps reducing your tech holdings?

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Gartner: Give up on the complete view of the customer

Martech

Almost half of the most advanced CDP users have significant challenges with data integration, Gartner’s Matt Wakeman told an audience at Marketing Symposium. He described as “wishful thinking” the following sentiment: “If only we had a customer data platform, then we wouldn’t have to rely on IT to manage and integrate our data, and our customer data program would succeed!

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Google Top Quality Store badge replaced Trusted Store badge

Search Engine Land

Google has updated the badges some merchants display for their product listings in Google Search to say “Top Quality Store” instead of the original “Trusted Store” badge. Google posted “We’re updating the “Trusted Store” badge, so now when you score an excellent rating on your Shopping experience scorecard , the badge will say “Top Quality Store” instead.” No impact.

Trust 99
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How to Improve Email Deliverability and Optimize Each Send

Learn how to optimize email deliverability and drive greater email ROI. What lands your email in the customer’s inbox? Understanding those factors, otherwise known as email deliverability, is critical to getting the most return on your campaign investments. But the “rules” around which factors land you in the spam folder aren’t always easy to keep up with.

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ChartMogul: SaaS Growth Rates Peaked in Q1’21 — And Have Fallen Ever Since. But They Did Rebound A Smidge in 2023.

SaaStr

So ChartMogul pulled together some nice data and statistics across its 2,100 SaaS customers and users for its 2023 Benchmarks report here. My favorite hart is this one, that tracks how Top Quartile SaaS companies have grown the past few years: What it shows it what we all sort of know, but puts specifics on. The crazy growth of the 2020-2021 period peaked in Q1’21, and then just started falling right after that.

Growth 82
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SEO and ChatGPT: What’s DAM got to do with it? by Cynthia Ramsaran

Search Engine Land

In the world of content creation and customer experience, AI’s ability to alleviate tedious tasks has been hyped. However, for a successful digital asset management strategy, librarians still know best how to generate and manage complex information libraries using metadata. In this webinar, content experts will explain what content creators, managers and users need to know to ensure you can find, use and control your content in order to deliver maximum value.

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SEO and ChatGPT: What’s DAM got to do with it?

Martech

In the world of content creation and customer experience, AI’s ability to alleviate tedious tasks has been hyped. However, for a successful digital asset management strategy, librarians still know best how to generate and manage complex information libraries using metadata. In this webinar, content experts will explain what content creators, managers and users need to know to ensure you can find, use and control your content in order to deliver maximum value.

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TikTok tests AI chatbot for search and discovery

Search Engine Land

TikTok is testing an AI chatbot in select markets. Called Tako, the AI-powered tool is meant to help TikTok users with search and discovery. Why we care. Google has acknowledged that TikTok is a threat. So we’re watching closely as TikTok makes moves to improve search on its platform, as well as testing search ads. What it looks like. Here’s how TechCrunch described it: “It will appear on the right-hand side of the TikTok interface, above the user’s profile and other buttons fo

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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LinkedIn’s Social Selling Index — Everything You Need to Know

Hubspot

In its 20th year on the market, LinkedIn remains an undisputable world leader in social selling and online business networking. As of early 2023, it boasts over 900 million users , with approximately half visiting the platform monthly. In short, if you’re not active on LinkedIn, you’re missing a huge opportunity to grow your business. The question is — how do you know if your posts are resonating with your target audience?

Sell 67
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Google opens access to Search Generative Experience today

Search Engine Land

Google has started to invite the first set of users to the new Search Generative Experience today. Some of you who have signed up for the waitlist should receive an email notifying you that you have access. What Google said. “Today, we’re starting to open up access to Search Labs, a new program to access early experiments from Google,” Google wrote. “If you’ve already signed up for the waitlist at labs.google.com/search, you’ll be notified by email when you can start testing La

Education 116
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AI and marketing technology: This week’s releases

Martech

While Artificial intelligence (AI) has been a part of marketing technology for some time, ChatGPT’s launch made the topic white-hot. As a result, more and more AI-powered solutions are being announced every day. Dig deeper: MarTech’s marketing AI experts to follow Here is a roundup of AI-powered martech products, platforms and features announced this week.

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Sales Methodology: Driving Sales Success

The 5% Institute

Sales Methodology plays a crucial role in the success of any sales team. It provides a structured framework and set of strategies that guide the sales process, from prospecting to closing deals. In this article, we will explore the concept of sales methodology, popular methodologies in use today, how to choose the right one for your team, implementation strategies, benefits, and challenges.

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5 Inspiring B2B Marketing Campaigns to Take Yours to the Next Level

Your next big B2B marketing idea starts here. Get inspired with these five successful B2B marketing campaigns. Ready to generate more leads, interest, and revenue with your B2B marketing? In this comprehensive eBook, you’ll get: In-depth studies of five successful B2B marketing campaigns spanning a wide range of industries Key takeaways and lessons from each story to implement in your own strategy Resources to help your own B2B marketing thrive By submitting this form, you agree to have your con

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7 Simple Tips to Hire the Right Influencer for Your Brand

The Digital Technology

In today’s digital landscape, influencer marketing has become an integral part of brand promotion. Working with the right influencer can help you reach your target audience, increase your brand’s visibility, and drive traffic to your website. However, finding the perfect influencer for your brand can be a challenging task. Collaborating with the right influencer can [.

Promote 52
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Sales Follow Up Questions – In Detail

The 5% Institute

In today’s competitive business landscape, effective communication plays a vital role in sales success. One powerful tool in a salesperson’s arsenal is the skill of asking sales follow-up questions. Sales follow-up questions allow you to delve deeper into a prospect’s needs, concerns, and preferences, ultimately leading to stronger relationships and increased sales.

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New SaaStr Europa Speakers! Founders of LaunchDarkly & Insider, CMOs from Insider & Planet, G2 VP of Revenue Marketing, and VCs from Connect Ventures and byFounders!

SaaStr

Woo-hoo! [link] 2023 passed 2022 in attendance already today! Next 4 weeks are the big run-up, so we'll see how much bigger 2023 is than 2022 But BIGGER ? See you soon, London. 6-7 June. [link] — Jason ✨Be Kind✨ Lemkin  (@jasonlk) May 11, 2023 We’re less than 2 weeks away from SaaStr Europa in London, June 6-7 ! Our 4th ever SaaStr Europa.

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Strategic Sales – Unlocking Business Growth

The 5% Institute

In today’s competitive business landscape, strategic sales play a vital role in achieving sustainable growth and maintaining a competitive edge. Businesses that employ effective sales strategies can optimize their sales processes, target the right customers, and drive revenue growth. This article will explore the concept of strategic sales, its significance, and provide insights into developing and implementing a successful sales strategy.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to Brighten Up Your Miniature Lights For Crafts?

The Digital Technology

Miniature lights have been used for a variety of crafts and decorations for years. They add a sparkle to any project, transforming it into something truly magical. Whether you are looking to make a creative decoration for your home or craft a special gift for a loved one, adding a few miniature lights can really [.

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4 Ways to Help Software Buyers Overcome a Challenging Purchase Process

G2

Cooking a gourmet meal and buying software have a lot in common. Both are more complex than they may seem.

Process 59
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How Just Eat Clone Helps Food Ventures Survive The Competition?

The Digital Technology

In today’s fast-paced digital era, food ventures face intense competition. To thrive in this challenging landscape, businesses need to adapt to changing consumer preferences and harness the power of technology. One such technology that has revolutionized the food delivery industry is the Just Eat clone. In this article, we will explore how a Just Eat [.

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Leveraging Tools to Speak to Your Ideal Customers

Sell Or Die

In this episode we dive into the importance of speaking your customers language and leveraging current tools to connect with them!

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.

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6 reasons why you need a marketing work management tool

Martech

The shift to remote work has created the need to bring teams together using work management platforms and project management tools. Regardless of whether the majority of your marketing team is back at the office or still working remotely, the entire organization can benefit from implementing a marketing work management platform. “There has been an increase in the output that marketing teams are required to bring to the table, and even more focus on metrics and ROI than ever before,” said Brianna

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Hands-on with Google’s new Search Generative Experience

Search Engine Land

Google opened access to its new Search Generative Experience and today – and our own Barry Schwartz is one of the first to gain access. Although he had to head offline for the holiday of Shavuot, he was able to share several tweets with images from his early testing. I’ve compiled most of those in this article so you can get an early look at the experiment that is Google SGE.

Sports 107