Mon.Jul 15, 2024

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Measuring new customer acquisition and loyalty: Best of the MarTechBot

Martech

Best of the MarTechBot showcases the MarTechBot’s responses to prompts submitted by readers. See more about how marketers are using MarTechBot here. The language model is based on content from MarTech embedded on top of ChatGPT. The editors of MarTech selected this response for its usefulness and have supplemented it with additional relevant content.

Customers 117
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The Google Maps pin scam: A new Google Business Profile threat

Search Engine Land

There’s a scam going on in the world of Google Maps / Google Business Profile. Competitors can move Google Map pins to a new location which can negatively impact rankings. This has been happening for several months and impacted many Google Business Profile listings. It’s easy for scammers to make this change using the Suggest an edit feature on a Google Business Profile and then editing the map location.

Customers 116
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AI fuels investment surge in Q2 amid slowdown in new products

Martech

CabinetM’s Q2 2024 Martech Innovation Report reveals a surge in martech investments to $10.8 billion, despite a 31% year-over-year decrease in new product announcements. New products. We are once again seeing a steady uptick in new products since the end of last year, with the number jumping to 88 in Q2 2024 — but not nearly as much as we saw this time last year (128 in Q2 2023, a 31% decrease).

Product 117
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Content marketing and SEO: Creating an integrated SEO plan

Search Engine Land

SEO often finds itself siloed away from other marketing tactics when the best results come from tight integration. Two tactics that should absolutely be integrated for the best results are SEO and content marketing. This article examines how to combine your SEO strategy with your content marketing efforts to create an integrated SEO plan. What is content marketing?

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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My 10-Step Process for Nailing Prospecting on LinkedIn, According to AMP's CEO

Hubspot

LinkedIn officially surpassed one billion users last year — yes, you read that correctly — making it one of the most (if not the most) effective, versatile resources sellers have to connect with buyers. But even though having a productive LinkedIn presence is one of the bigger “no-brainers” in sales, a lot of reps struggle to leverage the platform to its full potential.

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The B2B releases I wish we’d gotten at Google Marketing Live

Search Engine Land

Marketers barely had a chance to process the product releases from Google Marketing Live (GML) in May before the Google algorithm leak took over the airwaves. But here in paid media land, I’ve been chewing on what we learned on the advertising front. Like other GMLs in recent years, this one was short on B2B-focused updates and pointed toward more Google control and less for advertisers.

B2B 76

More Trending

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Meta adds custom offers to Instagram ad CTAs

Search Engine Land

Meta is rolling out a new feature allowing advertisers to showcase custom offers directly on Instagram ad call-to-action (CTA) buttons. Key features: Dynamic sourcing of offer details from the ad’s website URL. Predictive display of the offer most likely to convert. Support for up to 20 offers per ad, with Meta predicting which one is most likely to convert.

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My Secret for Presenting Value

Engage Selling

Tired of pitches falling flat? Stop selling the ‘what’ and start selling the ‘why’ Watch this video to master turning product features into client wins. For more strategies like this, … The post My Secret for Presenting Value first appeared on Colleen Francis - The Sales Leader.

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Meta unveils Event Coverage stats for advertisers

Search Engine Land

Meta rolled out a new feature for advertisers using its Conversions API, offering insights into event data transmission. Why we care. This tool provides advertisers with a clearer picture of how their data is being captured and sent to Meta, potentially improving ad targeting and performance measurement. The details: The “Event Coverage” feature shows the total count of browser and server events sent to Meta.

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A roadmap to martech stack maturity

Martech

Maturing a martech stack is a critical yet often overlooked aspect of marketing technology management. While marketers frequently focus on executing immediate projects, their technology ecosystem’s long-term health and effectiveness require ongoing attention and strategic development. The building blocks of martech mastery Scott Brinker has his five Ms for martech roles — marketer, modeler, maker, maestro and manager.

Contract 121
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Take the 2024 MarTech Replacement Survey

Search Engine Land

We’ll look back at 2024 as the year AI made its way into the martech stack. Generative AI, in particular, quickly appeared in a wide range of martech applications. In fact, as the martech landscape grew to more than 14,000 new applications in 2024, 77% of the 3,068 new tools introduced this year are based on generative AI. Every year, the annual MarTech Replacement Survey asks the marketing community about the martech solutions they replaced in the past 12 months.

Launch 78
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Prosecuting the Legacy Approach

Iannarino

Discover why clinging to outdated B2B sales strategies can hinder your business growth.

B2B 237
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Needs Vs Wants

Partners in Excellence

We’re taught, and I have taught about the importance of “Need Identification.” We sophisticated discovery questions focused on probing customer needs, understanding their requirements. “Do you need these capabilities in your CRM system?” “How important is it to have these features on this machine?” “What if your new financial system enabled you to do these things?

CRM 140
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Salesperson Attire: How the Right Eyewear Can Polish Your Professional Appearance

Sales Pop!

Want to make more sales? Pay attention to your appearance. Our post on salesperson fitness notes that the way you present yourself influences how customers see the products and services you’re showcasing—so if you look polished, they’ll think your offerings are, too. You can partly ensure that by staying in peak physical condition. However, don’t ignore the power of good salesperson attire.

Sports 130
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Everyone’s Adding AI. But That Doesn’t Mean It’s Accelerating Growth.

SaaStr

So obvious AI is a generational change in software. Where it will exactly all go we can’t 100% predict. But there’s a general sense of the Haves and Have Nots. That the Open AIs, Microsofts and Databricks “get it”, that Nvidia is the fuel, that all the hot start-ups are AI native and still raising at unicorn valuation … and that many SaaS leaders are sort of being left in the dust.

Growth 127
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Salesperson Attire: How the Right Eyewear Can Polish Your Professional Appearance

Sales Pop!

Want to make more sales? Pay attention to your appearance. Our post on salesperson fitness notes that the way you present yourself influences how customers see the products and services you’re showcasing—so if you look polished, they’ll think your offerings are, too. You can partly ensure that by staying in peak physical condition. However, don’t ignore the power of good salesperson attire.

Sports 130
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Dear SaaStr: What’s The Strangest Thing You’ve Learned About Entrepreneurship?

SaaStr

Dear SaaStr: What’s The Strangest Thing You’ve Learned About Entrepreneurship? To me the “strangest” thing I learned is that you get pretty darn good around Year 3–4. Almost automatically. And somewhere around Year 5 at least, if you make it that long — you know exactly what to do. I always had imposter syndrome as a CEO and founder — and still do.

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Success in Cloud Commerce: The Essential Role of CSP Billing Platforms

G2

The cloud has now become an indispensable part of IT infrastructure for companies of all sizes. Ever wonder what it takes for cloud service providers (CSP) to stand out in the crowded cloud services landscape? Spoiler alert: It’s a lot more than just offering a suite of solutions.

Service 52
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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What is a Successful Pivot in SaaS with Skyflow’s CEO Anshu Sharma

SaaStr

What is a pivot, and what makes them succeed or fail? Skyflow is a data privacy company that started with the simple premise that your personal information shouldn’t end up on the dark web. At SaaStr Europa, Skyflow’s CEO, Anshu Sharma, and COS, Rajsi Rana, shared examples of what does and doesn’t qualify as a pivot and the biggest lessons learned from over 50 investments for making a pivot successful.

GTM 103
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Boost Sales with Mutual Action Plans: Essential for the MEDDICC Framework

SalesHood

The post Boost Sales with Mutual Action Plans: Essential for the MEDDICC Framework appeared first on SalesHood.

Sales 52