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Your Contact Center Agents Are Burnt Out – Here’s How To Help Them

Salesforce

But frontline agents are leaving their jobs en masse, citing burnout and lack of flexibility – a recent Salesforce survey found 71% of agents have considered leaving their job in the past six months alone! As one agent explained, “We have a feature on our website that they can click to send us a note. Build trust with transparency.

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Cloud Security Is a Global Priority: How Can IT Leaders Protect Our Future?

Salesforce

That’s the best thing you can do to help us with cybersecurity in our country.”. Malcolm harkins, Chief Security and trust officer at Epiphany systems. He’s chief security and trust officer at Epiphany Systems, formerly in development, and said, “There’s no penalty as an engineer for the security flaws. Malcolm Harkins agrees.

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You *know* your exec team desperately needs an offsite. We’ve got the easiest (and best, and cheapest) solution

SaaStr

But in 2022, you need your VPs to work together like a tightly oiled machine, and trust us when we say, the ones that started since 2020 are not as dialed-in with the rest of the exec team. . Back in ye-olde-days (i.e. 2019) we could mostly count on camaraderie to build organically in the office. Everyone comes back inspired.

GTM 91
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Google Ads updates in 2022: The good, the bad, the jury’s still out

Search Engine Land

The last significant shift was the rise of image extensions (now called “assets”), which Google released to desktop en masse at the end of 2021. Currently, image assets include a “dynamic” option that automatically uses the most relevant image from the ad’s destination landing page.

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5 Keys to Building Successful Sales Teams – Let’s Talk Motivation

Anthony Cole Training

It was what I knew I had to do because I believed in and trusted “the manager” that told me I needed to run and be in shape. You need to understand that the work Tresa and I were doing would take us all of another 3 hours if we BOTH did it. It was my goal. She ran home and told dad. I explained that practice was in 2 hours.

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There’s a Growing Divide Between Companies and Workers

Salesforce

Many employers expect workers to return to the office en masse despite surveys showing workers prefer to work remotely or in the office only a few days a week. Merriman said at times of uncertainty, “People have their radar up for signs of fairness, and fairness violations, as a proxy for trust.” A bigger raise? The better assignment?

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Tracing the Evolution: History of the Stock Market Unfolded

Lead Fuze

Transition from Open Outcry to Electronic Trading Say goodbye to “open outcry” This method dominated the early days when traders used hand signals and shouting across chaotic trading floors—talk about stress at work. It was a tough lesson that showed us how crucial it is to keep a balance. The result?