Remove Follow-up Remove Objectives and Key Results Remove Represent Remove User Experience
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How your approach to content needs to change: People, process and technology

Search Engine Land

As the usage of generative AI applications soars and search engines integrate AI into the SERP results, a fresh content battleground has emerged. People’s preferences drive key changes in search and content environments Online consumers have evolved, demanding instant, relevant, and accurate answers to their questions and needs.

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How Google may identify and evaluate authors through E-E-A-T

Search Engine Land

Google is placing more importance on the content source, specifically the author, when ranking search results. The introduction of Perspectives, About this result and About this author in the SERPs makes this clear. Subjects are the main entities, and objects are the secondary entities. via part-of-speech (POS) tagging.

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The trifecta of keyword research strategy:  Volume, difficulty, intent

Search Engine Land

Intent reveals the underlying purpose of user searches. For example, if you’re a roofing company offering various types and styles of roofs, but you want to bring more traffic and awareness to your metal roofing option, you would want to explore a few variations of key phrases your customers might search to find the more commonly used terms.

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The Google anti-trust trial: A deep dive into the details

Martech

The trial will last 10 weeks and include testimonies from key figures like Alphabet and Google CEO Sundar Pichai. But it’s equally likely the trial will result in no changes and Google will be free to continue operating however it wants. He told the judge: “You get up in the morning, you brush your teeth and you search on Google.”

Trust 81
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Ultimate Guide to Hero Images [Best Practices + Examples]

Hubspot

High-quality hero images are the key to a great first impression. If done well, they represent the essence of your brand identity and the overall theme of your web page. Off-brand visuals, large files that slow loading speed, and meaningless copy can ruin the user experience. That's why it's the most heroic of all.

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Adopting artificial intelligence in your sales process

PandaDoc

So hurry up and learn how to stop wasting your time on inefficient routines and redirect your efforts to selling! Key takeaways AI can enhance sales processes in many ways, from providing customer insights to automating tasks. During these sessions, sales reps are asked about: Tasks that took up the most time in their daily routine.

Process 52
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Understanding User Experience (UX) vs. Customer Experience (CX)

Outreach

Consider the following scenario: A new user is exploring your site with the intention of learning more about one of your key offerings. This particular user is persistent, however, and talks to a customer service representative via a chat bot to get some questions answered. Who drives UX?