SaaStr

JULY 1, 2025

It spans marketing attribution, lead scoring, outbound sequencing, meeting booking, discovery calls, proposal generation, contract negotiation, and post-sale expansion. Timeline for Improvement : Expect culturally-aware AI models by late 2025/early 2026 as training datasets become more globally representative. Sales is messier.

Territory 87

Territory CRM Negotiate Relationship building 87

Salesforce

NOVEMBER 15, 2024

They identify potential customers, present product or service offerings, negotiate contracts, and ensure customer satisfaction. Customer Support: A Customer Support Representative or Customer Success Manager is responsible for providing assistance and resolving inquiries from customers regarding products or services. Work tradeshow 2.

Tradeshows 52

Tradeshows Drivers/motivators Territory Negotiate 52

Highspot

JUNE 24, 2025

Key takeaways Sales role plays give sales representatives the space to build confidence in a safe, low-risk environment that encourages them to make mistakes and learn from them. Negotiation Sales negotiation is not about the immediate ‘yes’ or ‘no.’ Personalised role-play scenarios lead to better sales outcomes.

Objectives and Key Results 52

Objectives and Key Results Objection handling Negotiate Sales 52

SaaStr

JULY 5, 2025

at IPO 1,432+ customers paying average of $1.75M annually 7,291 employees – from 650 at IPO 20%+ growth at massive scale, highly profitable Dominant market position : 80%+ market share in life sciences CRM This represents a 29.8% ” Negotiation philosophy : “I have apples for sale. market cap – up from $2.4B

E-commerce 95

E-commerce Price Pharmaceutical CRM 95

SaaStr

JULY 14, 2025

They represent some of the most demanding, complex work your organization will ever take on. “Human-in-the-loop” and “AI orchestration” have been watered down into feel-good phrases that make AI adoption sound effortless. The reality?

Strategize 70

Strategize Represent Education Negotiate 70

Salesforce

MAY 29, 2025

Especially as we aim to unlock next-generation agent capabilities like complex deal negotiation, sales enablement, and cross-functional process automation, we need robust ways to evaluate LLM agents for true business readiness.

B2C 95

B2C CRM B2B Negotiate 95

Highspot

JUNE 17, 2025

Today’s sales representatives—including yours—face many challenges. Can reps role-play specific negotiation and complex conversations using AI? Before evaluating AI assistant solutions, make a list of must-have features, and learn how to train AI with your unique sales data, workflow, and knowledge.

Sell 52

Sell Objectives and Key Results GTM Hospitality 52

Martech

DECEMBER 2, 2024

Walmart and Pactum: Automate supplier negotiations Walmart deployed a chatbot powered by Pactum’s AI technology to negotiate with human suppliers. Pactum’s AI analyzes data from both parties to identify mutually beneficial outcomes and create customized proposals, leading to faster, more efficient negotiations.

Healthcare 124

Healthcare Negotiate Strategic partnership Strategize 124

PandaDoc

JUNE 16, 2025

” OTE represents the total amount that a rep can expect to earn if they hit 100% of their quota, combining their base salary with annual commissions or bonuses. OTE stands for on-target earnings and represents the total compensation a salesperson can expect to earn if they meet 100% of their quota. What is OTE in sales?

Commission 52

Commission Quota Represent Sales 52

PandaDoc

JUNE 2, 2025

This stage is critical, because it represents a narrowing of the sales pitch to only the product features and benefits that are most likely to serve the prospective buyer. Using virtual deal rooms , reps and stakeholders can participate in a shared meeting space to negotiate, handle documents, and close deals.

Objectives and Key Results 52

Objectives and Key Results Sales Legal Finance 52

Martech

FEBRUARY 24, 2025

AI agents: Changing the game AI agents represent self-learning, continuously evolving systems that can act on data with minimal human intervention. Just imagine: Marketing teams would save time, money, and stress by no longer wrestling with contradictory systems or facing constant vendor negotiations.

Objectives and Key Results 100

Objectives and Key Results Government Technology Technology 100

Salesforce

MAY 20, 2025

Protocol Adherence : Security and compliance protocols are non-negotiable, especially for sensitive operations like finance and healthcare. Together, these environments represent a breadth of enterprise operations, from front-line customer interactions to back-office processing. Whats the status of order #12345?).

E-commerce 69

E-commerce Healthcare X-functional Appointment 69

PandaDoc

JUNE 2, 2025

To close deals, reps may still need to resolve complex sales issues, make concessions, or negotiate with stakeholders. Here are a few alternatives to consider when seeking to handle conversations that dont quite fit the mold that Challenger represents: BANT. However, this isnt always the final step in the process.

Process 52

Process Objectives and Key Results Sales Angle 52

SaaStr

JUNE 21, 2025

The Bottom Line 2025 represents a significant evolution in SaaS. Focus budget on mission-critical infrastructure – Everything else can wait. Vertical solutions usually beat horizontal – Domain expertise matters. And a revolution in the role of AI in SaaS.

B2B 106

B2B Government Healthcare Contract 106

Salesforce

MAY 7, 2025

It represents the percentage of net revenue you make that exceeds the cost of goods sold (COGS). Gross profit represents the total amount of money your company has left after deducting the direct costs associated with producing its goods or services, while gross profit margin expresses this amount as a percentage of total revenue.

Profit margin 90

Profit margin Non-Profits Manufacturing Price 90

Highspot

JULY 9, 2025

In manufacturing, where proprietary specs, buyer conversations, and sensitive customer data are involved, data governance is non-negotiable. By automatically surfacing the right resources and offering personalized coaching for continuous improvement, AI helps partners represent your brand consistently in the field.

Manufacturing 40

Manufacturing GTM Objectives and Key Results Sales 40

SaaStr

APRIL 28, 2025

A company selling $2-5K software packages won’t need humans for standard implementationsthe AI will qualify, demo, answer questions, negotiate within parameters, and close deals automatically. While you can program some negotiation tactics, the endless “hide the ball” games that sales teams play will be less effective.

Negotiate 97

Negotiate Contract E-commerce Price 97

Salesforce

APRIL 28, 2025

The Google product team adopted the concept in its A2A specification, citing AgentCard as the keystone for capability discovery and version negotiation. Together, they draft a tailored proposal, schedule meetings between human sales representatives, and plan joint promotional campaigns.

Retail 97

Retail Trust Manufacturing Government 97

Salesforce

APRIL 28, 2025

This collaboration could be taken even further, with AI working across organizations, industries, and entire ecosystems to negotiate, optimize, inform, and maybe even influence decisions on a global scale. Agentforce and Salesforce’s Atlas Reasoning Engine represent significant steps forward, enabling this functionality.

Engineering 109

Engineering Appointment Strategize Government 109

Salesforce

APRIL 24, 2025

Sales development representative (SDR) agents 2. Sales development representative (SDR) agents Sales Development Representative (SDR) agents are a type of artificial intelligence (AI) designed to assist or automate aspects of the sales process. What youll learn: Whats an AI agent for SMB? Customer service agents 3.

Teamwork 95

Teamwork CRM Appointment Campaign 95

SaaStr

JULY 14, 2025

Anthropic co-founder Jared Kaplan explained: “It would be odd for us to sell Claude to OpenAI” This technical dependency likely weakened Windsurf’s negotiating position. This represents a fundamental shift from traditional programming to conversational development. The Verdict Did Windsurf sell too cheap?

Sell 102

Sell Negotiate Price Represent 102

Hubspot

MARCH 10, 2025

Equifax Payment Index 90+ represents low risk and timely payment history. Ive learned that even a small error in a report can derail financing or negotiation plans. Experians data helped me understand long-term payment trends that could affect vendor negotiations. 50-79 indicates moderate risk with occasional late payments.

Negotiate 68

Negotiate Finance Contact Trust 68

Salesforce

APRIL 28, 2025

However, avoid excessive hashtag usage and stick to a few relevant ones that accurately represent your content. Instagram’s algorithm heavily favors video content, making Stories and Reels non-negotiable tools for your success. Research popular hashtags within your industry and use them strategically in your posts.

Follow-up 59

Follow-up CRM Contract Trust 59

SaaStr

JUNE 30, 2025

This represents the second significant price adjustment in the last several years, following a 9% increase across their entire product portfolio in 2023. This deal replaced “lower, fragmented discounts negotiated on an agency-by-agency basis” with a unified government-wide pricing structure.

Price 118

Price Government Negotiate Contract 118

Salesforce

FEBRUARY 17, 2025

Leverage the sales funnel model The sales funnel represents the customer journey from awareness to purchase, helping businesses understand where prospects drop off and how to guide them toward conversion. When negotiating price, the first rule is simple: make sure you’re speaking with the actual decision maker.

Territory 59

Territory Negotiate E-commerce Objectives and Key Results 59

Salesforce

MARCH 3, 2025

Deal desks are best-suited for businesses with intricate sales processes that require custom solutions, multi-tier pricing, high-stakes negotiations, stringent compliance demands, extended sales cycles, or heavy cross-functional collaboration. Alternatively, they can also use pre-set approvals for key accounts with pre-negotiated terms.

Legal 59

Legal Contract Finance Non-Profits 59

Salesforce

APRIL 17, 2025

Agents for key account management Key account management (KAM) is critical for your business, and building agents specifically for these use cases can streamline negotiations and enhance client relationships. Whats more, AI agents can significantly enhance your teams negotiation strategies by providing real-time data and predictive analytics.

Objectives and Key Results 82

Objectives and Key Results Negotiate Retail Promote 82

SaaStr

FEBRUARY 25, 2025

This provides an efficient way to evaluate potential additions to your tech stack, negotiate deals, and discover innovative solutions to operational challenges. From customer success platforms to billing solutions and marketing automation tools, the exhibitors represent a curated collection of resources that can help optimize your business.

Pitch 78

Pitch Strategize B2B Strategic planning 78

Cerebral Selling

DECEMBER 20, 2021

One of the most important concepts in negotiation has to do with feelings of satisfaction. That’s why one of the most effective ways of reducing the size of the concessions you give while increasing the other side’s level of satisfaction (especially when negotiating at month-end ) is giving in slowly. concession. .”Defer

Negotiate 198

Negotiate Entertainment Represent Price 198

Veloxy

AUGUST 29, 2023

That is why there are more than 731,000 field sales representatives in the United States. What are the biggest things that a field sales representative can do for your company? Let’s say that you are a field sales representative from a company that is based in New York City. In the business world, knowledge is power.

Represent 130

Represent Networking Gaming Real Estate 130

Salesforce

OCTOBER 17, 2023

A Salesforce Certified Sales Representative has broad knowledge of the sales process and is proficient in planning, customer and prospect research, deal management, pipeline management, forecasting, and closing deals with value. Sales representative skills are in high demand, and getting certified can put your career in high gear.

Represent 122

Represent Commission Sales Pipeline 122

Veloxy

JUNE 15, 2023

Defining Outside Sales Outside sales is the process in which sales representatives, or outside sales professionals , travel to meet potential customers face-to-face. In general, outside sales representatives tend to focus on more complex, high-value sales, while inside sales reps offer lower-priced products and services.

Outside Sales 264

Outside Sales Objectives and Key Results Negotiate Technique 264

Sales Pop!

JULY 28, 2022

One main difference between a creative sales representative and one who merely follows a script is the flexible person generates greater appreciation among clientele. ‘Top producing representatives generate enthusiasm and loyalty among their clientele. Negotiation for finding a satisfactory outcome for all.

Sell 244

Sell Represent Negotiate Referrals 244

Martech

DECEMBER 6, 2023

Negotiating with martech vendors requires a strategic approach that goes beyond budget considerations. Dealing with martech vendors Martech vendor negotiations are never the same – even when dealing with a company you already do business with. That variability is what makes negotiations fun to many yet anxiety-producing for others.

Negotiate 112

Negotiate Price Contract Represent 112

Veloxy

DECEMBER 28, 2023

The effectiveness of outside sales representatives is deeply rooted in their skill to create and uphold direct relationships with potential customers. By focusing on the customer’s needs and demonstrating empathy, outside sales representatives can build lasting relationships that lead to recurring business and long-term success.

Outside Sales 242

Outside Sales Cold Call Represent Objectives and Key Results 242

Hubspot

MARCH 22, 2022

A lot of time and effort is spent creating them, and this happens through a process called contract negotiation. In this post, learn about the key stages of contract negotiation, strategies for running a smooth negotiation, and scenarios where it makes sense to negotiate your contracts. Contract Negotiation Examples.

Contract 88

Contract Negotiate Real Estate Manufacturing 88

Spiro Technologies

FEBRUARY 24, 2022

Salespeople must develop a wide range of skills in order to succeed, but one of the most overlooked skills in sales is the ability to negotiate. Lots of sales training tends to gloss over this part of the sales process, even though negotiations happen throughout every transaction. Stop trying to be ruthless.

Negotiate 98

Negotiate Sales Contract Price 98