Adaptive Business Services

APRIL 30, 2025

It will be a part of my teaching:) For many sales professionals, the finish line is clear: closing the deal. Making the sale is not the same thing as making a customer. A sale is transactional; a customer is relational. A sale is transactional; a customer is relational. Did they buy? Did I hit my quota?

Customers 71

Customers CRM Quota Trust 71

Sales Pop!

OCTOBER 27, 2021

In sales, there’s a well-known cliché that states, “It costs five times more to acquire a new customer than it does to retain one,” and while that number may fluctuate depending on the industry you’re in, retaining customers is indeed easier than finding new ones. Customer retention is the key to success.

Profit margin 238

Profit margin Customers Customer Relationship Management Repeat business 238

Veloxy

APRIL 12, 2023

Are you interested in a career in solar sales? This growth means that there will be an increasing need for skilled solar salespeople who can help homeowners and businesses make the switch to solar energy. In this article, we’ll share 20 solar sales tips to help you close more deals and become a successful solar salesperson.

Referrals 246

Referrals Finance Objectives and Key Results Sales 246

The 5% Institute

NOVEMBER 25, 2020

Sales can be won or lost based on how you present and carry yourself – which is why sales professionalism is key to your success. But what exactly is sales professionalism? And what ingredients are needed to carry and present yourself as a true sales professional? What Is Sales Professionalism?

Objectives and Key Results 145

Objectives and Key Results Repeat business Sales Clients 145

Search Engine Land

SEPTEMBER 6, 2024

High brand visibility means that a brand is easily recognizable, leading to increased awareness, customer trust and, eventually, higher sales. People who recognize your brand are more inclined to return for repeat business. It’s no longer enough to simply be found for certain keyphrases and expect the sales to come flooding in.

Trust 104

Trust Engineering Growth Niche 104

Adaptive Business Services

OCTOBER 30, 2024

Closing is overrated … I’ve been around long enough to know that a salesperson’s inability to secure business is rarely tied to their inability to close the sale because … the close is the natural culmination of a sale done well. Meeting customer expectations … you may have made the sale but you did not make a customer.

Sell 62

Sell Angle CRM Repeat business 62

Sales Pop!

FEBRUARY 15, 2024

If you’re running an online business, you know the drill: more sales equals more success. But since everyone is fighting for attention online, how do you actually stand out and get those sales numbers climbing? This guide shares seven ways to creatively increase online sales while keeping your profit margins unharmed.

Profit margin 130

Profit margin Click Through Rate Promote Repeat business 130

SaaStr

MAY 5, 2024

Dear SaaStr: what are your thoughts on incentivizing reps to handle repeat business vs focusing solely on new business with an account management team for repeats (when you are still under $10m)? if you put sales on it, they will sell less net new and spend more time on renewals. A renewal now is real work.

Finance 108

Finance Repeat business Account management Sales 108

Search Engine Land

JULY 16, 2024

Let’s delve into the key methods they employ to engage customers, boost sales, and ultimately increase your profitability. These programs aren’t just about rewarding repeat business — they’re strategic tools that cultivate lasting relationships with customers, fostering a sense of connection and value.

Cross-sell 72

Cross-sell Drivers/motivators Strategize Promote 72

SaaStr

MAY 21, 2025

Dear SaaStr: How Do I Become a Great Sales Rep? To become a great sales rep, you need to focus on a few key principles and habits that separate the top performers from the rest: 1. Truly Solve Problems, Dont Just Sell The best sales reps dont just pitch productsthey solve problems. How to Create Urgency in Sales.

Pitch 67

Pitch Repeat business Referrals Contract 67

Sales Gravy

AUGUST 22, 2024

On this episode of The Sales Gravy Podcast, Jeb Blount sits down with sales coach Cheryl Parks to discuss how she used skills like resilience, empathy, adaptability, relationship-building, continuous learning, and goal-setting to enhance sales performance. Trust and rapport can lead to repeat business and valuable referrals. -

Pitch 97

Pitch Repeat business Referrals Drivers/motivators 97

Sales Pop!

AUGUST 29, 2024

Consequently, they provide a far superior customer experience and thus can increase the likelihood of a sale. This trait proves very useful in sales, as it provides an avenue to understand what they are selling. They ensure they honor commitments and provide customers with the necessary follow-up for successful post-sales support.

Construction 130

Construction Repeat business Referrals Strategize 130

Miller Heiman Group

JUNE 4, 2019

It’s a buyers market, even in B2B sales. One way that sellers can work on improving buyer perception and exceeding those expectations is to consider the role that service plays in B2B sales. Sales sells the first deal; customer service helps sell every deal thereafter. Customer Loyalty: The Secret to Success.

Service 96

Service Customers Repeat business Referrals 96

Salesforce

APRIL 8, 2025

That said, there are six essential departments needed to run your small business. Sales and customer acquisition team Your sales team is responsible for driving business growth. A structured sales process keeps everything on track. Keep in touch, offer great service , and encourage repeat business.

Growth 94

Growth Finance Non-Profits Repeat business 94

Salesmate

MAY 5, 2020

Sales and customer service were once considered completely different areas of business – divided into two different departments, each having different goals, objectives, and strategies. Traditionally, sales teams would bring in new customers, while customer service teams were expected to take care of them.

Service 110

Service Customers Cross-sell Sales 110

Salesmate

MARCH 17, 2020

You also have a reliable team of sales professionals. You are gearing up to launch your product’s sales process. You realize that your sales process and other operations can improve tenfold. You realize that your sales process and other operations can improve tenfold. As B2B sales have multiple stakeholders and steps.

Process 125

Process Objectives and Key Results CRM Sales 125

Salesmate

JULY 9, 2020

Your sales pipeline covers every stage of the customer acquisition process from leads to after-sales support to repeat business. To be successful in sales, you need to track specific sales pipeline metrics. To be successful in sales, you need to track specific sales pipeline metrics.

Pipeline 121

Pipeline Contract Sales Territory 121

Heinz Marketing

JANUARY 25, 2022

The most successful B2B companies carefully optimize their customer retention and re-engagement strategies to focus on reducing churn and growing repeat business. Gaining repeat business is all about what you do throughout the entire customer experience. Before, during, and after the sale.

Growth 109

Growth Customers Repeat business Cross-sell 109

Heinz Marketing

AUGUST 22, 2022

Empathy is also important in sales. Establishing empathy early with a client can also help down the road, as it can take some of the challenges out of post-sales engagement. This connection can lead to repeat business and referrals. So, if you want to build a successful business, start by building a foundation of empathy.

Repeat business 121

Repeat business Service Referrals Closing 121

Martech

DECEMBER 29, 2023

The reality is that sales events and interruptive discount-related marketing do not create sustainable consumer connections. They should start by answering these questions: How much of the spike in sales represents long-term consumer value for our brand? sales hitting $16.4 Business email address Subscribe Processing.

Trust 109

Trust Drivers/motivators Repeat business Sales 109

Gong.io

JANUARY 1, 2021

All sales organizations are masters of sales tactics. . And while tactics are important, a sound sales strategy is critical to improving your closed/won ratio. Here is the 7-step framework for crafting a bullet-proof sales strategy in 2021. Here is the 7-step framework for crafting a bullet-proof sales strategy in 2021.

Objectives and Key Results 118

Objectives and Key Results Pipeline Sales Cold Call 118

A Sales Guy

JULY 25, 2014

Everything that happens after your customer says “yes” is what separates sales leaders from the rest of the pack. Future sales are often sacrificed because the delivery of a product/service is rife with minor issues (including poor communication) that erode the trust you have worked so hard to develop. Sales Executive.

Follow-up 137

Follow-up Referrals Commission Strategic planning 137

Sales Pop!

FEBRUARY 23, 2024

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. But why is this shared responsibility crucial, and how can sales teams lead this collaborative effort? Yet, only 54 percent say it generally feels like sales, service, and marketing don’t share information.

Service 147

Service Customers CRM Campaign 147

Martech

SEPTEMBER 18, 2024

It’s about building lasting relationships that result in repeat business and customer loyalty. This means working closely with sales, customer service, product teams and every other department that impacts the customer journey. It creates an engaging, personalized experience that drives repeat business and loyalty.

Engineering 120

Engineering Drivers/motivators Repeat business Referrals 120

Understanding the Sales Force

JANUARY 9, 2024

Back in August, I wrote an article about Dinger’s torn ACL and how the Veterinarian went about her sales process to strongly recommend (sell us) the most expensive surgery. We brought Dinger back to the Vet to confirm our fear, and today’s article discusses a topic I don’t often write about, repeat business.

Repeat business 80

Repeat business Price Conversion Sell 80

Salesforce

OCTOBER 2, 2024

of annual retail sales revenue. But while your digital sales strategy plays a critical role in your holiday shopping results, your in-store game must remain strong. Help associates manage the point of sale For retailers, the point of sale represents the location or system where sales are completed. Back to top. )

Retail 52

Retail E-commerce Promote Technology 52

Veloxy

AUGUST 31, 2023

You’re not the only outside sales rep feeling that way. This article doesn’t list every outside sales strategy under the sun. These are tactics that have helped outside sales professionals grow their pipeline by 300% in one month. Here’s a mentality that top-tier outside sales gurus have.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

A Sales Guy

JANUARY 25, 2014

Early in my sales careeer, I was so excited to finally announce my first sale. Pressure had been on me to prove myself as the new sales representative. The best lesson ever learned was when I heard the Sales Director, the one who had been pressuring me say, “You did the right thing. Elinor Stutz, CEO of Smooth Sale.

Clients 115

Clients Prospecting Repeat business Referrals 115

Sales Pop!

DECEMBER 28, 2023

Propelled you toward closing deals and driving increased sales. Trust, in turn, is a powerful catalyst for business growth, fostering loyalty and repeat business. A key strategy to achieve this is by embracing customer-centricity and unlocking the potent force of customer-perceived value.

Repeat business 130

Repeat business Trust Growth Conversion 130

Veloxy

MAY 30, 2024

How can you convince them that it can lead to ROI and sales? The reality is, cold outreach is a powerful marketing technique that can unlock untapped potential for your business. I’ll help you harness the power of outbound marketing to lead your business to prosperity. Cold outreach can sometimes feel like a bad word. (Or

Objectives and Key Results 246

Objectives and Key Results Cold Call Click Through Rate Technique 246

Hubspot

AUGUST 12, 2014

This post originally appeared on the Sales section of Inbound Hub. To read more content like this, subscribe to Sales. Smart sales and marketing leaders know how important it is to collaborate with cross-functional teams. As New Breed Marketing ''s Sierra Calabresi puts it: “Your sales team makes up the front line.

Cross-sell 78

Cross-sell Repeat business Education Sales 78

Salesforce

MARCH 15, 2024

The goal is lead generation: building interest over time that eventually leads to a sale. Lead generation is the process of building interest in a product or service and then turning that interest into a sale. Lead gen makes the sales cycle more efficient because it focuses on the strongest and most valuable prospects.

Lead generation 115

Lead generation A/B testing Sales Promote 115

Partners in Excellence

APRIL 6, 2017

I believe in sharp, rigorous execution of those processes in driving sales effectiveness and performance. Sales people promoting the old “Hail and Hearty,” sales is all about relationships and “when the going gets tough, the tough take a customer to lunch/golf,” have been somewhat abhorrent to me.

Assembly Line 82

Assembly Line SQL Trust Sales 82

RAIN Group

OCTOBER 17, 2018

Word of mouth, repeat business and referrals used to be enough to maintain a thriving sales organization. This piece originally appeared in the August 2018 edition of Independent Agent magazine and is reprinted here with permission.

Pipeline 85

Pipeline Meeting Repeat business Referrals 85

The Sales Hunter

MAY 24, 2019

Watch this 7-minute video interview I had with business growth coach and sales strategist, Meridith Elliott Powell: [link]. The salesperson or company with a high level of credibility always benefits from referrals and repeat business. Copyright 2019, Mark Hunter “The Sales Hunter.” Sales Motivation Blog.

Process 66

Process Repeat business Referrals Sales 66

The Sales Hunter

FEBRUARY 7, 2013

What companies found out when they use ½ price coupons to get new business is you may create trial business, but the trial will rarely if ever turn into repeat business. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. They know what their customers are looking for.

Price 94

Price Customers B2C Repeat business 94

RAIN Group

APRIL 14, 2021

According to our research of sales, enablement, and company leaders: 64% prioritize increasing business with existing accounts. 62% prioritize improving customer retention, repeat business, and renewals. Despite this, only 8% of executives rate their account planning process as very effective.

Repeat business 83

Repeat business Process Customers Strategize 83