Why Human Beings Provide More Value Than Automation In Complex Sales
Iannarino
JULY 18, 2021
The best I could do was use the company’s decidedly wonky chat function to try and complete the installation. But complex sales , those where the customer or client doesn’t make the decision often enough to know how best to make it, and where there are consequences for poor decisions, require a human being—and as often as not, a team.
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