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4 Ways Your Contact Center Can Get Started With Generative AI

Salesforce

The hottest topic in service today is generative AI, especially in the contact center. 84% of IT leaders we surveyed in a recent study say generative AI will help their organization better serve customers, and every day I speak with service leaders who are excited about the potential for generative contact center AI.

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The 10 EZ Steps to Nimble CRM Success

Adaptive Business Services

Monitor your Today Page daily for upcoming tasks and reminders as well as for leads in your workflow and deals in your pipeline – (5 minutes per day) Create a contact record and fill out the basic information (name, company name, phone, email) – (under 1 minute) Tag record and set stay in touch reminder to build relationships.

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LinkedIn Lead Generation for B2B: Automate and Close Deals Faster

Sales Pop!

If you own a business-to-business service, lead generation can be a time-consuming task, especially as your clients are business owners themselves. So you build a list of profiles you want to contact, and the AI will then take over and contact these profiles using your email templates.

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Nimble CRM Tips & Updates – March 15 2024

Adaptive Business Services

I have been told that the following are VERY close to release (maybe even this month) … Group message send limit availability will be increasing Message sequencing Group message scheduling Now, and this is strictly a guess, I suspect that these may be premium (extra cost) features. Coming very soon! Say it ain’t so! Another video!?:)

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Nimble CRM Tips & Updates – Februrary 2024 I

Adaptive Business Services

Delay send and drafts in message compose The availability of increased group message send limits Message Sequencing Tips on Managing Deals and Pipelines To recap from previous discussions … deal records are associated with contact records (although they do not have to be) and deal records are placed in a pipeline. I could go on, but I won’t.

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Sales Math – Quality vs. Quantity

Adaptive Business Services

Presentations to closed deals. If I make one presentation and that results in a sale, my closing ratio is 100% but I doubt it will allow me to reach my monthly targets. Instead, I might need to make 20 presentations each month and close 60% of those presentations. 1,000 calls per month = approximately 46 contacts per day.

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Why I Generally Don’t Do 3rd-Party Nimble CRM integrations

Adaptive Business Services

With probably 100,000’s of business apps available on the web, the chances that I am familiar with your favorite application is probably close to zero. For example, let’s say that you wish to move contacts from an outside web-based source to Nimble. The reasons for this are more detailed.

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