Dear SaaStr: Are Clawbacks in Sales Applied if the Customer Has Paid in Full?
SaaStr
JANUARY 28, 2023
Dear SaaSt: Do sales commission clawbacks typically apply after a customer’s payment has cleared (e.g. Yes, you can and should clawback the sales commission on those deals. And the first time a medium-size customer doesn’t pay, it will create stress with the rep, probably their boss, finance, etc. Ah, clawbacks.
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