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The 4 Best Responses to "I Need a Better Price"

Hubspot

When a buyer and seller don’t align on price, you might guess the sale won’t go through. In the 1970s, researchers studied the effect of seller ability to deviate from list price. They suspected sellers with higher pricing authority would close better deals. Sellers setting a precedent for price concessions.

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Discounts, Expiring Deals, and Urgency: Understanding Human Behavior in Sales

SaaStr

A few things I’ve observed about human behavior, negotiation, and good and bad sales processes in SaaS: Customers that expect a discount really expect a discount. It’s easier to mark up the pricing a bit. The amount of energy it takes to stick to a “no discounts” policy once you pass transactional pricing is … high. So, be cool.

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Don’t Negotiate With Yourself! It’s Not Personal, It’s Business

Eliminate Your Competition

As a salesperson trying to bring in the commission to increase your W2, it is natural to be a bit apprehensive if you have to make multiple offers. It is a process that people have done every day for as long as two people have been exchanging goods or services. You cannot negotiate with yourself. Don’t Do It!

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Sometimes the Best Customer Service Innovation Means Flipping the Script

Salesforce

But all of that was secondary to the real focus — the store design revolved around creating an entirely new, innovative customer service experience. Let’s do free services on all Apple products we sell. Apple’s innovative customer service experience helped build loyalty. Let’s do free classes.

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7 Sales Role Play Exercises to Hone Your Negotiation Skills

Hubspot

Like most skills, your ability to negotiate improves with practice. There’s a lot on the line during a negotiation with the buyer. Enter negotiation role play exercises. Once you’ve successfully negotiated in an extreme situation, you’ll be mentally and emotionally prepared for a straightforward one. The prospect.

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These are the 5 best data-backed sales tips of 2021

Gong.io

Like the deadly simple negotiation mistake preventing you from winning deals. . Tip #1: Never negotiate over email. Negotiating is one of the most important skills in sales. . Case in point: negotiating over email. . We analyzed 37,671 sales opportunities, specifically looking at how emailing price impacted deal success.

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What have you learned about negotiation and human behaviour as a salesman?

SaaStr

A few things I’ve observed about human behavior, negotiation, and good and bad sales processes in SaaS: Customers that expect a discount really expect a discount. It’s easier to mark up the pricing a bit. The amount of energy it takes to stick to a “no discounts” policy once you pass transactional pricing is … high. So, be cool.