Remove conflict-avoidance
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Conflict Avoidance

Partners in Excellence

You’d think I shouldn’t have to write a sales blog post about “Conflict Avoidance,” yet I feel compelled to do so. ” Instead of proclaiming “Greed is Good,” I feel like proclaiming Conflict is Good–that is, conflict properly handled is good.

Trust 91
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The Unrecognized Benefits of Cold Calling

Iannarino

The Gist: Teaching salespeople to avoid making cold calls stunts their growth and development. Yet all these approaches deprive you of the many benefits of cold calling, by allowing you to hide behind a screen and avoid having to speak to the human being you are asking for a meeting. Combating Conflict-Aversion.

Cold Call 348
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On Disagreement

Partners in Excellence

We may seek to avoid it, burying our heads in the sand, never considering a different point of view. Conflicting interests. When our self interests are in conflict with those we engage, we tend do disagree. “Bury our heads in the sand,” or avoidance is a common reaction. We act within our own self interest.

Teamwork 109
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Why a Fear of Cold Calling is Destroying the Latest Sales Generation

Iannarino

They worry about imposing on their client, so they avoid asking for the referral in a real conversation and instead defer it to email. Conflict aversion is harmful to the development of a salesperson, simply because embracing conflict is the only way to make a positive difference for your clients. Get the Free eBook!

Cold Call 353
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The Problem with Problems and Pain

Iannarino

When a group of leaders can’t agree on how to move forward—or worse, when their priorities conflict—they often end in a stalemate, one that leaves problems and challenges unaddressed. Much of that energy is spent on conflict-heavy conversations that we are neither part of nor privy to, even though our initiative prompted the conflict.

Intrinsic 313
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The Customer Is NOT Always Right!

Partners in Excellence

Avoiding disagreements, conflict, or contention is not helpful as the customer is struggling with their buying process. Within the customer buying group, itself, there will be disagreement and conflict. And sometimes, that creates conflict or contention in the relationship.

Customers 117
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Collaborative Conversations, How Do We Have Them?

Partners in Excellence

Avoiding Assumptions: Too often, we make assumptions. Express it as simply as possible, avoid jargon or complex language. Avoid wandering, but get directly to the point or issues most critical to the conversation. Conflict Resolution: Conflicts will arise in conversations. The conflict is only about ideas.