Salesforce

JULY 13, 2021

Customer service automation is key to efficiency in the contact center. Real customer service automation improvement ensures an automated workflow that people use, and that achieves the time, efficiency, and customer experience improvements you set out to address. Alvin Stokes, chief customer contact officer, Smiledirectclub.

Service 97

Service Process Customers Cross-sell 97

Salesforce

FEBRUARY 7, 2022

Leaders must ensure that service agents can provide the same level of service and personalization as customers receive from automated digital workflows. Even better: OOBO often results in opportunities to cross- and upsell. Contact with customer support is a key moment in the customer journey — and one of the most common.

Service 97

Service Cross-sell Customers Drivers/motivators 97

Gong.io

AUGUST 19, 2021

It’s pretty straightforward: The client’s team reports a large gap given the time they spent selling, but nothing out of the ordinary. This gave them a data-driven way to decide where to focus their sales organization’s efforts so they could free up reps’ time to actually sell. “ See results, attached. on calls as they occur. .

Product 127

Product Cross-sell CRM Sales 127

Lead Fuze

JULY 7, 2023

Knowing how to upsell a product effectively is crucial for maximizing profits and customer satisfaction. We’ll delve into the difference between upselling and cross-selling, discuss their impact on customer lifetime value and explore effective methods for successful upsells such as offering discounts and deals.

Product 52

Product A/B testing Cross-sell Technique 52

Salesforce

JULY 19, 2023

Table of contents What is AI in customer service? What are the benefits of AI in customer service? ” With budgets in flux and customers expecting more, service teams are constantly figuring out how to answer an important question: how do you actually do more with less? The answer is AI in customer service.

Service 52

Service Customers CRM Technology 52

Iannarino

JULY 21, 2021

The more mature your contact, the more you’ll alienate them by focusing on your competitor. His main goal, though, was to sell his solution, something his email made perfectly clear. Being productive means getting important things done. There is nothing wrong with being an expert on what you sell. What You Put in Writing.

Cold Call 282

Cold Call Cross-sell Gaming Clients 282

ClickFunnels

JANUARY 27, 2023

How to Build a Sales Funnel For Your Medical Practice How to Create a Winning 6-Email “Indoctrination” Sequence How To Use Email Segmentation To Sell Products and Services How To Start a Weekly Email Newsletter Build A Sales Funnel For Your Medical Practice with ClickFunnels 2.0! But how should it look like?

Campaign 209

Campaign Appointment Cross-sell Pitch 209

Salesforce

JUNE 14, 2023

Let’s face it: Hard sells and flashy demos can be effective ways to close. Not only will this help you build trust, which makes it easier to sell , but it will open the door to long-term relationships that can lead to upsells and cross-sells. But not always. It will be worth every penny.

Gaming 95

Gaming Cross-sell Referrals CRM 95

Salesforce

SEPTEMBER 5, 2023

Upselling is when a seller encourages a customer to buy a more expensive version of a product or service than they originally intended. Instead of selling just one training session, I have the potential to sell four. Cross-selling looks different. See how it works What is upselling?

Cross-sell 72

Cross-sell Quota Up-sell Contact 72

Sales Pop!

DECEMBER 20, 2023

Their role extends beyond closing deals ; it involves the delicate art of cross-selling and up-selling to existing accounts. Questions surrounding closed opportunities , open opportunities, duration from lead to close, and changes in contacts and decision-makers become pivotal in assessing the account’s health.

Cross-sell 52

Cross-sell CRM Pipeline Strategize 52

Veloxy

AUGUST 31, 2023

Know your product Whereas inside sales reps need to speak intelligently about their products, outside sales reps also need to know how best to use their products, their industrial applications, and in some cases the products’ intricate engineering. But more often than not, customers won’t come asking for a quote.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

Salesmate

DECEMBER 4, 2020

The kind of support you provide to your customers is as important as your services. One handy way of ensuring the best services for any business is using a Customer Relationship Management software that enables timely services as well as personalized experience for their customers. Role of a CRM in your business. Sales Reps.

CRM 52

CRM Service Finance Customer Relationship Management 52

Hubspot

DECEMBER 13, 2023

You'll provide a brief overview of your product or service and try to gain their interest. You’ll ask open-ended questions to understand their pain points and determine if your product or service is a good fit. What are the key decision criteria for your team when evaluating a new product or solution?”

Objection handling 72

Objection handling Negotiate Cross-sell Contract 72

Martech

JANUARY 25, 2023

Internal communication improvements for team efficiency and centralization Managers can make sure the most important information is stored on the HubSpot records for contacts, companies, deals and tickets by using the new feature to convert Slack messages to Notes. Does your finance team use QuickBooks?

Finance 109

Finance Contract Cross-sell Campaign 109

Highspot

MAY 3, 2024

The goal is to simplify the complexities of today’s selling environment and create a smoother experience for buyers and sellers. The current selling environment for new business and within your existing customer base is more complex, and intense, than any time in the past decade. Why Do You Need Revenue Enablement?

Cross-sell 52

Cross-sell GTM Technology Technology 52

The 5% Institute

NOVEMBER 1, 2021

In this article, you’ll learn eight powerful and effective new realtor tips so that you can sell more homes, consistently. The contacts you make and the people you serve can potentially help you for many years to come; not to mention, may have some terrific referrals for you too. New Realtor Tips – 8 x To Sell More Homes.

Real Estate 145

Real Estate Sell Cross-sell Objectives and Key Results 145

Lead Fuze

JUNE 2, 2021

They believe in what they sell. Successful salespeople believe in the product that they’re pitching. A passion for the product or service you offer can go a long way in closing deals. The summary close is a great way to summarize the benefits of your product. 7 Techniques on How to Close a Sales Deal.

Technique 98

Technique Closing Cross-sell Sales 98

Heinz Marketing

APRIL 14, 2022

CMO (Chief Marketing Officer) tenures have often shrunk to 2 years while B2B marketing has morphed away from a function responsible for events, creatives, and messaging that pushes product or service messages to drive awareness with prospects and customers. Action #1: Cross-functional Alignment with Common KPIs.

B2B 111

B2B Cross-sell Education Strategize 111

The 5% Institute

JULY 26, 2021

The contacts you make and the people you serve can potentially help you for many years to come; not to mention, may have some terrific referrals for you too. Cross selling. Cross Selling. Another important tip to learning how to close real estate deals, is by learning how to cross sell. Prospecting.

Real Estate 145

Real Estate Closing Cross-sell Objectives and Key Results 145

Martech

MARCH 10, 2022

More and more, the buyer journey is conducted digitally: Two-thirds of B2B buyers say they are now “self-serving” more information before contacting vendors. Opportunity weighting: Sales and Marketing need to align on sales intelligence weighting at the account level (company) and the contact level (individual).

E-commerce 109

E-commerce Growth Cross-sell Objectives and Key Results 109

Hubspot

MAY 19, 2020

After a year or two has passed, it’s common for buyer requirements and product capabilities to grow and change. Upsell, cross-sell, or renewal : As most sales reps can attest, it’s often easier to sell more to an existing customer than to close an entirely new customer. Get Insights on Contacts to Shorten Sales Cycles.

Hospitality 82

Hospitality Product Objectives and Key Results Cross-sell 82

Veloxy

MAY 24, 2023

Sales Cycle Length : This component represents the average time it takes for an opportunity to move from the initial contact to a closed deal. By identifying and addressing bottlenecks in your sales process, you can enhance efficiency, reduce wasted time and resources, and enable your sales team to work more productively.

Objectives and Key Results 130

Objectives and Key Results Pipeline Pharmaceutical CRM 130

Veloxy

OCTOBER 26, 2023

Build trust with customers through product knowledge & customer care while staying organized & informed of advancements in the field. The Role of a Medical Device Sales Rep Medical device sales representatives play a critical role in the healthcare industry, selling and promoting medical devices to healthcare professionals.

Healthcare 130

Healthcare Hospitality Networking Negotiate 130

PandaDoc

MAY 16, 2024

This, in turn, improves post-purchase satisfaction, as good-fit leads are less likely to return the product or leave a negative review. You should be able to cross-sell or upsell to happy customers in the future and earn valuable word-of-mouth referrals. They’re ready for direct sales contact.

Legal 52

Legal Pitch Cross-sell Follow-up 52

Sales Hacker

JULY 3, 2020

Focus on how your services can help the organization and each individual department. There are six key questions you need to consider to get to the core of how your services can help your prospective clients’ businesses. The company I work for primarily sells to marketing teams. 6 Questions to Close Cross-Departmental Deals.

Cross-sell 120

Cross-sell Closing Service Conversion 120

ClickFunnels

AUGUST 22, 2022

It’s something you can package, market, and sell. It’s not as simple as creating a course, crossing your fingers, and waiting for raving fans to knock down your digital door. Product aware — They know about your course and the problem they have. Click on “Sell Your Product.”. Knowledge is now a commodity.

Cold Call 242

Cold Call Cross-sell Clients Up-sell 242

The 5% Institute

OCTOBER 13, 2019

Strategy selling, also known as strategic selling; is the step by step system you put together to serve more qualified clients and win more sales. These will include: Prior to contact. What Is Strategy Selling? Strategy Selling #1 – Prior To Contact. Strategy Selling #2 – Lead Generation.

Sell 98

Sell Cross-sell Lead generation Referrals 98

The 5% Institute

NOVEMBER 6, 2020

Selling real estate the correct way, can make the difference between remaining a mediocre Real Estate Agent or Realtor, and reaching the top 5% of your industry. The contacts you make and the people you serve can potentially help you for many years to come; not to mention, may have some terrific referrals for you too. Cross selling.

Real Estate 145

Real Estate Sell Cross-sell Objectives and Key Results 145

Martech

SEPTEMBER 29, 2023

Which products are best suited to the B2B world? Prospecting data: Have a look at the integrated prospecting data platform called Anteriad Data Cloud, for self-service or managed data across B2B markets, buying groups, and intent, for content syndication, programmatic advertising and cross-channel communications.

B2B 96

B2B Teamwork Referrals Cross-sell 96

Hubspot

AUGUST 2, 2022

Given the ongoing nature of software-as-a-service (SaaS) investments and support, it’s possible for companies to turn initial sales into continual revenue streams that both boost customer satisfaction and pave the way for sustained success. Instead, services are accessed via the cloud anywhere, anytime, and on any device. The caveat?

Contract 69

Contract Cross-sell Up-sell Clients 69

Veloxy

AUGUST 16, 2023

Essential metrics for measuring ROI include sales, marketing and customer service performance indicators. By evaluating the impact of Salesforce on your marketing, sales, and customer service activities, you can make informed decisions about resource allocation and optimize your CRM strategy.

Objectives and Key Results 130

Objectives and Key Results CRM Profit margin Consult 130

Hubspot

APRIL 1, 2024

They have access to a wealth of information online, from product reviews and customer feedback to detailed product specifications and pricing information. So as a result, they are able to conduct much of their research independently, without the need for direct contact with sales reps or other employees at those companies.

Cross-sell 60

Cross-sell CRM Referrals Up-sell 60

PandaDoc

APRIL 20, 2022

Engage in social selling. To clear this up: Outbound sales refers to the process of reaching out to prospects who haven’t indicated a direct interest in buying the product or service you want to sell. Method 1: Engage in social selling. The power of social selling is relationship-based. Soften your approach.

Technique 98

Technique Cold Call Contract Cross-sell 98

Lead Fuze

OCTOBER 22, 2021

A lead is someone who has expressed interest in your company or product. A lead can express interest through visiting your site, visiting one of your trade shows or events, and/or filling out a form on the website to get more information about products and services offered by you. What is a Lead? LeadFuze in action.

Prospecting 105

Prospecting Cross-sell Lead generation Contact 105

Salesmate

JULY 8, 2020

The amount of time it takes to turn a lead into a customer will depend on the service you are offering, and the price of that service. During the prospecting stage, you collect leads and record their contact information. If you’re serious about applying this approach, I recommend you buy the book Sell Like Crazy , by Sabri Suby.

Pipeline 126

Pipeline Negotiate Contract Objectives and Key Results 126

Hubspot

AUGUST 10, 2020

When you are able to actively listen to your potential customers, you can pick up on key information that can help you adequately solve their problem with your product. For those who typically sell face-to-face, this could present unique communication challenges. During this stage, learn as much as you can about the potential contact.

Cross-sell 100

Cross-sell Sales Negotiate Trust 100

SalesHandy

MARCH 21, 2023

You can also personalize your offerings in accordance with their pain points and the solutions your product/service can offer. Talk about benefits (instead of features) We don’t like it when a salesman keeps talking about features and how good a product is. Product/Service}} can help in {{Benefits}}.

Closing 98

Closing X-functional Sales Follow-up 98