Salesforce

SEPTEMBER 10, 2024

With AI and data analytics, agents can enhance customer satisfaction while contributing to sales through personalized recommendations, upselling, and cross-selling. Boost sales with proactive service, upselling, and cross-selling To revamp your contact centers, you should transform service agents into trusted customer advisors.

Service

Highspot

FEBRUARY 20, 2025

Product training is a structured learning process that helps team members understand, communicate, and sell a product. According to Gartner, 77% of B2B buyers say their most recent purchase felt “very complex or difficult,” highlighting the importance of thorough product knowledge for anyone selling or supporting a solution.

Product

Salesforce

NOVEMBER 25, 2024

This included Agentforce Campaigns , sending multichannel journeys with email and SMS, and advanced personalization features like Cross-Object Merge fields. Agentforce, Cross-Object Merge Fields, and SMS require Data Cloud as a prerequisite. Data Cloud allows you to unlock all of your data sources – inside and outside the CRM.

Cross-sell

Salesforce

JULY 3, 2025

Sales automation works like your personal assistant, handling the repetitive tasks that eat up your time. This type of automation logs customer interactions, updates records in real time, prioritizes leads based on their likelihood to convert, and sends follow-up emails at just the right moment.

Technique

Highspot

JUNE 19, 2025

They sense that they are part of something more than a contract. Uncover new upsell and cross-sell opportunities Staying engaged with customers as their business evolves helps you understand their changing needs. Timely Follow-Up Do we follow up with useful, personalized messages?

GTM

PandaDoc

MARCH 25, 2025

If youre selling a cup of coffee, the options are relatively simple. Identifying upsell and cross-sell opportunities to drive continued revenue growth. Theyre also armed with up-to-date information whenever they speak with a prospect, enabling them to provide the best experience and customer service.

Objectives and Key Results

SaaStr

AUGUST 13, 2025

They closed 157 deals over $1M (up significantly), 66 deals over $5M, and 42 deals over $10M in a single quarter. The key insight: When your AI actually delivers 10x+ improvements in customer workflows, you shift from selling software to selling business outcomes. AIP has changed their sales motion.

Government

Hubspot

JANUARY 14, 2025

Theyre someone who takes initiative, inspires their fellow salespeople, and drives revenue growth through an innovative approach to prospecting and selling. And, just as I mentioned, thats exactly where sales champions shine theyre not just deal-closers but dynamic professionals who go far beyond the basics of selling. You know this.

Negotiate

RingDNA

MARCH 26, 2025

How to Use LinkedIn to Find and Engage B2B Sales Prospects While the cold call has hardly disappeared from inside sales, social media tools such as LinkedIn give you the ability to warm up cold calls with research. Would you show up to an important meeting wearing shorts and a Panama hat? Forget cold calling as your only tool.

Closing

Hubspot

FEBRUARY 24, 2025

Five years into my B2B marketing career, I noticed a pattern: The clients who said yes were the ones whom I understood not just their stated needs but their underlying motivations through conceptual selling. Table of Contents What is conceptual selling? While traditional selling asks, What do you need? Heres how it works.

Sell

Martech

SEPTEMBER 26, 2024

The blend of traditional and digital media highlights the ongoing importance of PR in marketing, providing brands with a comprehensive way to communicate that crosses borders and connects with global audiences. To encourage open communication, ensure a strong non-disclosure agreement remains in effect even after the contract ends.

Territory

PandaDoc

JULY 23, 2025

Marketing and sales teams can move beyond generic messaging and deliver more personalized outreach while still taking advantage of marketing automation tools , automated follow-up systems, and other engagement solutions. Cross-functional alignment strategy In many organizations, customer data lives in silos.

CRM

Salesforce

FEBRUARY 3, 2025

You’re not selling tools or closing contracts; you’re offering solutions and building partnerships. Account A business, customer, lead, or prospect a company engages with to sell products or services to. Annual contract value (ACV) The average annual revenue generated per customer contract.

Objectives and Key Results

PandaDoc

JUNE 6, 2025

It’s all about empowering your reps to sell more effectively—and you can’t improve what you don’t measure. Keeping up with regular reviews will help you catch red flags early on while staying agile in your enablement strategy. Equipping your team with slide decks and CRM access is great, but sales enablement is much more than that.

Objectives and Key Results

Sales Hacker

JANUARY 7, 2025

One of my questions right away was just, you made this transition, at least at Aircall, from APAC and running that to now overseeing you know global what are some of the differences between selling in apac and selling in in north america hmm. If I look at one thing, we all think about consultative selling, about active listening.

GTM

Salesforce

FEBRUARY 21, 2025

This can help you get a jump on sales and sign up potential customers even before breaking ground. Without those capabilities, you end up with general messaging that doesnt appeal to each potential audience. Youll get higher returns on marketing dollars and quicker time to contracts. Standardized contracts help.

Contract

Sales Hacker

JUNE 17, 2025

Dennis Lyandres: Okay, so Sophie Buonassisi: when it comes to cross vertical software and ai, [00:04:00] what are you really advising founders on today? And then they’re going to expend who they sell to, so what stakeholders they kind of sell to, and they’re gonna eventually kind of fork out of that workflow.

GTM

Sales Hacker

MARCH 25, 2025

Getting entire work done or processes done in the background and only bubbling up to a human when it has an exception. So it’s kind of like coming up with something based on giving it a task or a goal, it’s going to reason on a plan on how to accomplish that. tool selection. And that’s going to be dynamic.

GTM

Hubspot

FEBRUARY 21, 2025

Desperate for a solution, I turned to target account selling a method Ive since refined into a system thats helped me land six SaaS clients in under four months. Table of Contents What is target account selling? How does target account selling work? What is target account selling? How does target account selling work?

Clients

Salesforce

JULY 17, 2025

The B2B buying experience is no longer about email blasts, PDF pitch decks, and a one-size-fits-all follow-up from sales. It must account for buying groups, cross-functional decisions, longer sales cycles, and the rise of AI agents brokering information on your buyer’s behalf. The four (fixable) problems with B2B personalization 1.

B2B

SaaStr

DECEMBER 4, 2024

Pricing is more than just a number on a contract — when used thoughtfully, it can become a strategic tool for your SaaS product that can drive product adoption, customer satisfaction, and business growth. As Miro grew and we were scaling up, they wanted the product to be once again available to everyone.

Price

Hubspot

FEBRUARY 13, 2025

Balances Consultative and Provocative Selling SPICED encourages sales professionals to engage in consultative conversations that prioritize understanding the customers needs while incorporating a provocative edge to challenge their current perspectives. To sell to me, a salesperson would need to understand the challenges of freelancing.

Sales

SaaStr

FEBRUARY 26, 2025

This isn’t just theory – it’s showing up in the public filings. The “Golf Course Era” – Selling to CIOs over lunch GTM 2.0: Companies successfully implementing PLG are seeing dramatically lower customer acquisition costs as a percentage of revenue. Who doesn’t want that?

GTM

SaaStr

JUNE 25, 2025

Company Snapshot: Founded : January 2014 (11 years) Current ARR : $1.09B+ (Q1 FY2025) Growth Rate : 39% YoY ARR growth, 47% revenue growth NPS Score : 80 (exceptionally high for enterprise software) Net Revenue Retention : 133% (as of Jan 2024) Customers : 2,246 customers with $100K+ ARR contracts IPO : April 2024 on NYSE (RBRK) at $5.6B

Legal

Salesforce

OCTOBER 18, 2024

You’ve probably picked up some business skills in your lifetime. Start it up Examples of small business ideas One of the best ways to develop an idea for a small business is to consider your talents. Social media management: Some folks dread keeping up with the latest online trends. Are you experienced? Just get started.

Minimum Viable Product

Salesforce

MAY 12, 2025

It does this by accounting for three components: Expansion revenue: Revenue gained through upselling or cross-selling to existing customers. Contraction revenue: Revenue lost due to existing customers’ downgrades or reduced usage. Sign up now Thanks, you’re subscribed!

Cross-sell

Salesforce

APRIL 28, 2025

Successful SMBs on Instagram dont just sell their products they create immersive brand experiences that keep followers coming back. Team up with other businesses : Partner with businesses that complement yours to cross-promote and reach a wider audience. Here’s what works well for SMBs.

Follow-up

Hubspot

FEBRUARY 12, 2025

We didnt have that sort of money, but we didnt want to give up either. Instead of training the tool to pick up billions of data points, we restricted it to pick the data from the users X profile only. Use Microsoft Azure, HubSpot , Google Cloud, and AWS for speeding up deployment, scaling growth, and unlocking actionable insights.

Minimum Viable Product

SaaStr

JUNE 23, 2025

months is reshaping how software gets built TL;DR: The New Dev Platform Reality In June 2025, Replit CEO Amjad Masad dropped a bombshell on X: his company had crossed $100M ARR, up from just $10M at the end of 2024. You need to set up a dev environment, install packages, configure DB, and, if lucky, deploy.

X-functional

Martech

MAY 19, 2025

The growth has slowed over the years, but thats a sign of a mature market and the inevitable consolidation and M&A that comes with growing up. One contract to sign. Now, it includes the data marketers need, putting all involved in PLG’s acquire-retain-upsell/cross-sell flywheel in one application. Processing.

Cross-sell

Salesforce

FEBRUARY 17, 2025

Whether you’re upgrading your current process or looking for fresh techniques, these are the best methods to set you up for a successful year. Let’s explore the most effective sales tactics that help you sell smarter and grow faster. Sign up now Thanks, you’re subscribed! The S.M.A.R.T.

Territory

Salesforce

MARCH 3, 2025

A Deal Desk is a cross-functional team that streamlines the closing of sales complex and non-standard deals, handling everything from quote to cash. This includes everything from securing approvals and ensuring every contract is compliant. This includes setting prices, drafting custom contracts, and keeping service delivery on track.

Legal

Sales Hacker

MAY 30, 2025

Lisa Horner (CMO) and Marcy Campbell (CRO) created a cross-functional framework: UCE brings together marketing, sales, customer success, and services. Planning becomes cross-functional by default. ACD (average contract duration). AI doesnt replace alignment, but it speeds up clarity. The result? MQLs S0s/S1s.

GTM

Tibor Shanto

SEPTEMBER 21, 2021

While one looks at buyer’s state of readiness to buy, you can cross-reference with length of relationship with incumbent provider. At this point they may consider contracting a duct cleaner, or go ductless, (geese only). The 20% who are recognized as eagles continue to sell the future, but future is not singular.

Cross-sell

Salesforce

NOVEMBER 2, 2023

That’s the beauty of effective cross-selling. It increases the customer’s overall satisfaction, while driving up sales. What you’ll learn: What is cross-selling? See how it works What is cross-selling? What’s the difference between cross-selling and upselling?

Cross-sell

Veloxy

JUNE 8, 2022

For instance, you could have a pipeline worth a million dollars in contract value. And in these tough times, it also opens up avenues for working remotely so sales teams can concentrate on closing deals and boosting lead conversions. Great sales CRM software has automating functions that schedule follow up emails to leads overtime.

Pipeline

Salesmate

FEBRUARY 11, 2020

It’s a no-brainer that sales methodologies help businesses sell better and choose better customers for life. In the Sandler sales model, the seller and buyer both will be equally invested in the selling process. Basically, the sales rep will communicate to build a relationship, not to sell a product. Up-front contracts.

Cross-sell