Salesforce

DECEMBER 6, 2023

What if your financial services team could find the perfect tool to acquire new customers, deliver exceptional service, and drive growth? Rated as a leader by The Forrester Wave Report™: Financial Services CRM , Salesforce knows service — of any kind. Financial services CRMs are changing and so are the needs of customers.

CRM 102

CRM Service Retail User Experience 102

Veloxy

APRIL 26, 2023

Salesforce is the leading CRM platform in the market, and it has proven to be the best choice for companies that deploy field sales teams. In fact, according to Salesforce’s most recent State of Sales report, 87% of field sales reps believe their organization takes full advantage of their CRM ( more than inside reps ).

CRM 130

CRM Territory Appointment Sales 130

Martech

OCTOBER 27, 2023

HubSpot has teamed up with TikTok to provide real-time lead synchronization between the social-media phenom and HubSpot’s Smart CRM. This is TikTok’s first CRM lead generation collaboration. This has the potential to help lower customer acquisition costs for small and medium-sized businesses. Why we care.

CRM 119

CRM B2B Lead generation Price 119

Sales Pop!

MARCH 11, 2023

It should be abundantly clear that no medium to large B2B sales team or company can grow and succeed today without a clear-cut sales process. Today a company may have different sales processes for different products, functions, or product lines, and Pipeliner was the first CRM to provide the ability to set up multiple pipelines.

CRM 52

CRM Pipeline Process Sales 52

Adaptive Business Services

JANUARY 10, 2024

Another new update, and one that I had not heard of in advance, is the release of a new custom field type … multi-value fields. Workflows and Pipelines both represent processes. Pipelines are processes with dollar values that can be used to create revenue and revenue forecasts. New field type! I call it “multiple checkboxes”.

CRM 71

CRM Pipeline Territory Represent 71

Adaptive Business Services

JANUARY 24, 2024

As a salesperson, I was first introduced to the predecessor of today’s Nimble CRM … the tickler file. While the benefits of Nimble CRM can expand into many departments in an organization, as a self-identified salesperson, we are going to focus on your salespeople, your sales manager, and the overall benefits to your company.

CRM 71

CRM Commission Territory Repeat business 71

Understanding the Sales Force

JANUARY 31, 2024

Earlier this week, I was interviewed by John Radkins, for his Sales Machine Blog, and he asked me to explain sales process for those who don’t want to be restricted by sales process. Think of the sales process as a journey rather than an adventure. Similarly, there are stages to the sales process.

Process 73

Process Objectives and Key Results Sales Pipeline 73

Sales Pop!

DECEMBER 5, 2023

At Pipeliner, we have just devised a new tagline for our CRM and our company: Open to Close. The Pipeliner Difference This tagline has been created to encompass the impact Pipeliner CRM has on an individual, the organization, and the marketplace environment as a whole. Efficiency is the first impact Pipeliner CRM has.

CRM 59

CRM Pipeline Closing Real Estate 59

Adaptive Business Services

MAY 3, 2023

Working with folks on Nimble CRM, I run into both types of people. If their sales are low is it because they are not making the calls, they struggle in the sales process, or they just can’t close a deal? The post Nimble CRM is Designed to Build Relationships, Not Spreadsheets appeared first on Adaptive Business Services.

CRM 122

CRM Pipeline Consult Business Services 122

Hubspot

NOVEMBER 21, 2023

Customer Relationship Management tools (CRMs) have become a critical tool for organizations of all sizes. They serve as a central hub for managing customer data, tracking interactions, and fostering meaningful relationships. However, merely having a CRM isn't enough. How to Optimize Your CRM 1.

CRM 55

CRM Customers Cross-sell Customer Relationship Management 55

Adaptive Business Services

NOVEMBER 29, 2023

Before there was CRM (Customer Relationship Management), there was CM (Contact Management). Today’s CRMs are still based on their CM roots but they are now much much more than that. While Contact Managers were typically used solely by salespeople, CRM can be used by multiple departments in your organization.

Contact 71

Contact CRM Customer Relationship Management Relationship building 71

ClickFunnels

JUNE 24, 2021

The post Creating A Sales Prospecting Process That Works appeared first on ClickFunnels. So how can you convert more potential customers into leads? How to create a sales prospecting process that works? Sales prospecting is the process of turning a potential customer into a lead by getting them interested in your product.

Prospecting 215

Prospecting Process Cold Call Customer Relationship Management 215

Sales Nexus

OCTOBER 12, 2021

With the online CRM solutions available today, you can integrate your sales and marketing strategies to nurture your leads. Learn how to connect with your customers, take them through your sales funnel, nurture your leads, and optimize your digital marketing investments with a reliable online CRM solution.

CRM 118

CRM Campaign B2B Pipeline 118

Martech

AUGUST 8, 2023

What’s gone relatively undiscussed is how this technology could be used beyond content generation to expand the growth potential of email and CRM-based marketing. In March, Salesforce announced its foray into generative AI for CRM, Einstein GPT. In KPI-speak, it’ll lift customer LTV and let you spend more to acquire new users.

CRM 94

CRM Technology Technology Start-ups 94

Hubspot

JANUARY 3, 2022

Your CRM manages customer and lead relationships and provides context about their challenges, goals, stage of the buyer’s journey, past conversations, purchase history, and more. If you’re a HubSpot user , your CRM is also connected with your sales, service, marketing, and operations software. Can a CRM help with that?

CRM 66

CRM Customers Contact Price 66

Salesmate

DECEMBER 4, 2020

Customer experience is the heart of any business. The kind of support you provide to your customers is as important as your services. Hence, every business needs a helping hand that makes sure they provide the best experience to their customers and create a repeatable cycle of customer satisfaction. Sales Reps.

CRM 128

CRM Service Finance Customer Relationship Management 128

Spiro Technologies

JUNE 14, 2023

Effectively managing customer relationships and sales processes is a challenge for many manufacturers and distributors. Some ERPs may claim to have customer relationship management (CRM) capability, but a standalone CRM is much better at helping you manage and maintain relationships with your customers.

CRM 52

CRM Customer Relationship Management Relationship Management Manufacturing 52

Martech

JANUARY 25, 2022

Customer relationship management (CRM) is the technology brands use to nurture relationships with their customers. These solutions are designed to help sales and service agents communicate with customers more effectively. In this piece, we’ll dive deep into CRM systems and their impact on marketing teams.

CRM 97

CRM Agriculture Hospitality Healthcare 97

Sales Pop!

APRIL 16, 2022

Every company generally has endless documents associated with CRM—for opportunities, for particular sales process stages, and other uses. Introducing Pipeliner CRM’s new Document Management! We’ll humbly say that no other CRM vendor has such a system without adding on, usually at a cost. Two Main Types. The post New!

CRM 98

CRM Pipeline Appointment Finance 98

Sales Pop!

APRIL 25, 2022

Sales pipelines are used to aggregate the progress of potential customers all through the sales life cycle. They are usually visually represented in CRM software so sales team members can easily keep track of the deals that are in the pipeline at any time. A sales pipeline is a collection of potential customers for a business.

CRM 98

CRM Pipeline Customer Relationship Management Sales 98

Capterra Sales & Marketing Software

APRIL 26, 2021

The post 3 Salesforce Alternatives for CRM appeared first on Capterra. One of the most popular ways to learn about your clients and improve their experience is by building a customer journey map , and one of the best ways to collect customer data to build one is customer relationship management (CRM) software.

CRM 111

CRM Price Contact Finance 111

Martech

JANUARY 11, 2024

Microsoft today unveiled new AI-powered features for its Dynamics 365 Customer Insights platform designed to aid marketers in managing and maintaining projects and campaigns. The company looks to be building a platform to compete directly with other CRM giants like Salesforce and HubSpot. Business email address Subscribe Processing.

Customers 103

Customers CRM Campaign Customer Relationship Management 103

Veloxy

NOVEMBER 17, 2021

Using the applicable insight and practices in this article, you’ll not only help salespeople widen their pipeline and shorten their sales cycles, but you’ll also improve sales team morale and modernize the sales process at your company. Read on to learn how to accelerate your sales process. Simplify the Sales Process.

Process 162

Process SQL Objectives and Key Results Contact 162

Adaptive Business Services

MARCH 22, 2023

I’ve had the privilege of assisting many many companies with their Nimble CRM implementations. Some were just getting started while a large percentage of others had actually been using Nimble CRM for some time and they were finally tired of “flopping around”. Are you thinking about integrating your CRM with other applications?

CRM 62

CRM Consult Promote Business Services 62

Adaptive Business Services

MARCH 22, 2023

I’ve had the privilege of assisting many many companies with their Nimble CRM implementations. Some were just getting started while a large percentage of others had actually been using Nimble CRM for some time and they were finally tired of “flopping around”. Are you thinking about integrating your CRM with other applications?

CRM 62

CRM Consult Promote Business Services 62

Salesforce

APRIL 30, 2024

Behind every customer experience is a set of fine-tuned metrics. Customer service metrics are the performance indicators you use to measure everything from agent efficiency to customer satisfaction. What you’ll learn: What are customer service metrics? Why are customer service metrics important?

Service 52

Service Customers Objectives and Key Results CRM 52

The 5% Institute

JUNE 6, 2023

In today’s highly competitive business landscape, customer relationship management (CRM) has become a crucial aspect of successful organizations. A CRM system is a powerful tool that enables businesses to manage and optimize their interactions with customers throughout the entire customer lifecycle.

CRM 52

CRM Customer Relationship Management Relationship Management Pipeline 52

Sales Pop!

SEPTEMBER 6, 2023

The next in our series on CRM adoption takes up an important topic: the 8 reasons CRM implementations are never actually completed. Lack of Clear Processes When a CRM adoption is not completed in a company, it’s easy to blame one particular individual or group. But one basic reason is a lack of clear processes.

CRM 59

CRM Pipeline Consult Appointment 59

Salesforce

FEBRUARY 14, 2024

Then your business might be a good candidate for customer service automation. According to our research , 65% of high-performing service organizations rely on automated customer service to save time, reduce human error, and make time for new projects, compared to only 41% of underperformers. If you’re thinking, Great! not so fast.

Service 98

Service Customers Contract Legal 98

Adaptive Business Services

JULY 26, 2023

I prefer to focus on results so we are going to ignore all of the statistics that tout the promised benefits of CRM. Part of it is that a CRM is viewed as data entry. Another aspect is that most often using a CRM is something that has been requested (dictated) by their company or sales manager. I represent Nimble CRM.

CRM 62

CRM Pipeline Contact Represent 62

Hubspot

OCTOBER 15, 2019

If you are getting acquainted with your CRM software and are impressed with how it functions independently, allow us to introduce you to your new favorite feature — integrations. While CRM software is powerful on its own, integrating your CRM with other tools across your sales stack makes your job so much easier.

CRM 71

CRM Process Contact Contract 71

A Sales Guy

JUNE 16, 2021

The biggest miss and most unsettling issue facing sales today is their brutal and debilitating contradicting view of what’s most important to sales AND the value of the CRM. Yes, I said the CRM. I took a poll on Linked in and asked if a salesperson could be good if they didn’t use the CRM. Here are the results.

CRM 163

CRM Prospecting Follow-up Conversion 163

Sales Pop!

AUGUST 6, 2022

The difference between such systems and services and Pipeliner CRM is that a company cannot run without Pipeliner. The reason for our concentration on key account management is that without its existing customers, a company has no business. If they are subscribing to systems they could do without, they will do without them.

CRM 98

CRM Pipeline Objectives and Key Results Account management 98

Sales Pop!

FEBRUARY 16, 2023

As a team of experienced professionals, we understand the importance of having a customer relationship management (CRM) system that meets the needs of modern businesses. There are many CRM solutions available in the market, but we believe that none come close to the functionality and features provided by Pipeliner CRM.

CRM 52

CRM Pipeline Sales Customer Relationship Management 52

Martech

APRIL 4, 2024

The latest release enhances team productivity with mobile access to custom objects and provides advanced insights into team HubSpot adoption. This aligns with recent HubSpot updates , which also aimed to simplify processes, empower data-based decisions and improve everything from team engagement to customer interactions.

CRM 55

CRM Objectives and Key Results Contract Strategic planning 55

Salesforce

JANUARY 8, 2024

You’ve heard the adage about salespeople telling a customer “Of course we can do that!” If your product includes services such as installation, maintenance or 24/7 customer service, they should also be included in the contract. For this reason, many companies limit, if not eliminate, contract customizations like this.

Contract 110

Contract Process Legal Real Estate 110

Salesforce

APRIL 25, 2024

Good customer service is important — whether we’re receiving or providing it. But what is good customer service, anyway? Good customer service means meeting customer needs and expectations consistently. Our research found that 88% of customers say good customer service makes them more likely to purchase again.

Service 52

Service Customers E-commerce CRM 52