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Strategic Account Management – A Detailed Guide

The 5% Institute

Strategic Account Management (SAM) is a powerful approach that goes beyond conventional sales tactics, focusing on creating value, fostering trust, and driving mutual growth between businesses and their most valuable clients. What Is Strategic Account Management? This is where Strategic Account Management (SAM) comes into play.

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Sales Ladder: Boosting Sales Through Strategic Steps

The 5% Institute

Imagine a ladder that leads customers towards your business, guiding them step by step to conversion and loyalty. This metaphorical ladder is known as the sales ladder, a strategic framework designed to optimize the customer journey and maximize sales. It maps the customer journey from initial awareness to conversion and beyond.

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How to make your ‘ideal customer profile’ more ideal

Martech

At the heart of top-performing B2B marketing programs lies a solid answer to the fundamental question: Do you truly know your best customers and where to find more of them? Let’s unpack this idea of differential profitability of customers and the strategic implications for B2B marketers. The key takeaway?

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Bridging the Gap: How Marketing Can Support Customer Success

Heinz Marketing

By Michelle Voznyuk , Marketing Specialist at Heinz Marketing Customer success leaders today face an increasingly challenging task of navigating post-sales efforts. Not only are they pressured to mitigate churn, but they must also simultaneously drive revenue through upsells, cross-sells, and advocacy.

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Field Sales Enablement: What Is It & How to Measure Success in 2024

Veloxy

Highlighting the enduring significance of in-person interactions in the sales process. This includes having up-to-date info about what they’re selling and being equipped with technology that aids their sales pitches. This direct interaction allows for a deeper understanding of customer needs.

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How to approach your highest-value customers with Q4 email planning

Martech

This article explores steps you can take to move the needle with your email program by: Identifying your highest-value customers. How to identify your highest-value customers Different industries (CPG, B2C, ecommerce) may have varying ways to determine their highest-value customers. Building a testing campaign for Q4 success.

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“Why I’m So Interested In Selling,” Bill Butler

Partners in Excellence

It’s a solution that addresses the way buying is changing, integrating digital and personal selling. But what really interested me were Bill’s perspectives on where buying and selling is headed and how we must change our engagement strategies to work with buyers more impactfully.

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