Remove Cross-sell Remove Relationship Management Remove Service Remove Start-ups
article thumbnail

What Is Good Customer Service?

Salesforce

Good customer service is important — whether we’re receiving or providing it. But what is good customer service, anyway? Good customer service means meeting customer needs and expectations consistently. Our research found that 88% of customers say good customer service makes them more likely to purchase again.

Service 52
article thumbnail

The Relevance Of A CRM For Financial Services

Salesmate

The kind of support you provide to your customers is as important as your services. One handy way of ensuring the best services for any business is using a Customer Relationship Management software that enables timely services as well as personalized experience for their customers. Sales Management (HOD/ CEO).

CRM 128
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

5 Practical Tips To Grow Your Field Service Career

Salesforce

Working in field service is both rewarding and challenging. While you may find your current work to be fulfilling, it’s worth taking time to consider how you’ll prepare for growth throughout your field service career. The good news is that field service is a dynamic industry, which means new opportunities will continuously arise.

Service 52
article thumbnail

CRO Confidential: How Customer-First Focus Drives Retention and Revenue With Brex GM of Startups Lucas Fox (Pod 635 + Video)

SaaStr

They discuss how Fox helped build a churn-fighting, upselling, and cross-selling machine that continues to generate revenue. Churn vs. Expansion: Where to Start As many startup founders know, in the beginning, acquiring customers is key to getting off the ground. Is it a broken product or lacking service?

article thumbnail

What is Revenue Enablement?

Highspot

The buyer’s journey doesn’t just start and stop with sales. It requires multiple teams including marketing, customer success, account management, and more to optimize the sales cycle and performance. The goal is to simplify the complexities of today’s selling environment and create a smoother experience for buyers and sellers.

article thumbnail

11 Strategies to Level up Your Sales Game

Salesforce

Let’s face it: Hard sells and flashy demos can be effective ways to close. Not only will this help you build trust, which makes it easier to sell , but it will open the door to long-term relationships that can lead to upsells and cross-sells. But not always. These features aren’t just nifty toys.

Gaming 95
article thumbnail

Revenue Enablement: The Complete Guide for 2023

Veloxy

Let’s get started. Revenue enablement vs sales enablement 5 rev enablement best practices 7 steps to build a rev enablement strategy How to become a rev enablement manager Download SBI Growth’s Revenue Enablement Chart – Great Resource for You! Why is revenue enablement important? Try our revenue growth calculator!