Salesforce

JUNE 17, 2025

Or worst of all, customer follow-ups start falling through the cracks because there’s no system to remind you. These are the classic signs that your business has outgrown spreadsheets and might benefit from a customer relationship management (CRM) system, an all-in-one tool for managing customer interactions, sales, and relationships.

CRM

PandaDoc

APRIL 28, 2025

This technology integrates with product catalogs, pricing databases, and customer relationship management (CRM) systems to produce detailed and accurate quotes swiftly. Our quoting is not only more efficient but also much more attractive, offering an Amazon-esque experience to our customers.

Price

Highspot

AUGUST 11, 2025

Best-in-class sales intelligence platforms have customer relationship management (CRM) integrations and connect directly to other business-critical technologies, including sales enablement software, content management systems, communications and collaboration solutions, and email and calendar tools.

GTM

Highspot

AUGUST 12, 2025

Hint : It’s not just adding more technology or creating more training decks.) It’s also establishing an enablement strategy built for real-world selling that equips reps with the right guidance in the moment, automates low-value tasks, and—crucially—develops their skills through continuous coaching and practice.

Pipeline

Salesforce

SEPTEMBER 10, 2024

Over the years, you’ve put a lot of money into your customer service centers. You’ve upgraded technology, upskilled your agents, and invested in 24/7 self-service options. Your contact centers offer a number of opportunities to support your broader business goals through great customer service and profitability.

Service

Salesforce

APRIL 30, 2025

Weve compiled a list of books for small business owners that are packed with practical wisdom, straight-talking advice, and a few ah-ha moments that will help you sell more, manage better, or just stress less. Technology is a tool, not a strategy: Dont chase trends. In fact, every page you turn is a shortcut to success.

E-commerce

Salesforce

NOVEMBER 18, 2024

Agents use LLMs to analyze and understand the full context of customer interactions or an automated trigger, then reason through decisions on the next steps autonomously. With the Insurance Agent Console app, they can boost sales performance, operational efficiency, and customer satisfaction. Back to top. ) Here’s your chance.

Service

PandaDoc

MARCH 25, 2025

Big-budget enterprise sales teams arent out-selling you because they have deeper pocketstheyre winning because they have better systems. Your sales professionals are likely doing it all: prospecting, selling, creating proposals, and managing customer relationships. The goal isnt to outspend them.

E-commerce

Highspot

JULY 3, 2025

Enablement focusing on content management Through marketing and sales team collaboration, B2B sales enablement teams can turn their attention to: Content marketing: Developing detailed assets that can be leveraged for account-based selling, ad-hoc prospect and customer engagement, and content management.

B2B

PandaDoc

MARCH 25, 2025

If youre selling a cup of coffee, the options are relatively simple. You choose a price based on size, add any extras, and send your customers on their way. Closing the deal is just one step; ensuring customer success and fostering long-term relationships requires ongoing work. Take buying a CRM, for example.

Objectives and Key Results

Salesforce

DECEMBER 19, 2024

While they laser-focus on their budgets, they’re often early adopters of modern technology. They understand that the right technology can enhance their market reach, and customer service, and level the playing field with large enterprises. This proves that SMBs are open to tech adoption now more than ever. Back to top.)

Customer Relationship Management

Salesforce

JULY 25, 2025

Understanding exactly where your business stands right now helps you make smarter decisions about everything — your team structure, workflow systems, customer relationship management (CRM) tools, and financial processes. Customer acquisition : Focusing on acquiring the first customers and gathering feedback.

Growth

Highspot

JULY 9, 2025

That is why every interaction inside and outside sales reps at manufacturing companies have with potential customers must be personalized, timely, and value-driven. To compete, you need a smarter manufacturing sales enablement strategy with integrated customer relationship management (CRM).

Manufacturing

Salesforce

MARCH 26, 2025

Commerce AI makes shopping more personal for your customers with product recommendations and personal shoppers. It enables you to make better inventory, pricing, and marketing decisions by analyzing customer data and predicting what’ll sell best. 83% of teams with AI saw revenue growth versus 66% without AI.

Price

Salesforce

FEBRUARY 3, 2025

You’re not selling tools or closing contracts; you’re offering solutions and building partnerships. Account A business, customer, lead, or prospect a company engages with to sell products or services to. This often involves the sales, marketing, and customer success teams.

Objectives and Key Results

Salesforce

JUNE 18, 2025

From selling online to getting your data ready for AI — these webinars have it all. You have to make sure all your customer data is connected in one place. A solid customer relationship management (CRM) solution built for small businesses. Customer expectations are rising and competition is fierce.

CRM

Salesforce

JUNE 30, 2025

Whether you’re selling products or services, online stores give you reach. With technology leveling up every day, you don’t need to waste your time and money on everything. AI-powered merchandising tools can also improve your search results, making sure customers find exactly what they’re looking for.

Cross-sell

Salesforce

MARCH 20, 2025

That’s why many SMBs are using cloud technology to scale their businesses. In fact, 48% of SMBs leaders use cloud technology to backup and store data that helps them grow and scale. What you’ll learn: What is cloud computing technology and how does it work?

Technology

Salesforce

NOVEMBER 14, 2024

Let’s look at how proactive customer service can set yourself apart from the competition and build strong lasting connections with your customers. What you’ll learn: What is proactive customer service? What are the key benefits of proactive customer service?

Trust

Salesforce

MAY 27, 2025

The goal is to survive and scale efficiently, often through technology or disruptive business models. Many use technology and innovation to disrupt existing industries. Tools to consider for both startups and SMBs Technology investments are reshaping how businesses operate. Here are six must-have tools to get started.

CRM

Salesforce

MARCH 3, 2025

How Deal Desk works Advantages of implementing a Deal Desk Challenges and disadvantages of Deal Desks Impact of technology on Deal Desk efficiency Best practices for optimizing your Deal Desk Deal desk FAQs What is a Deal Desk in sales? This includes setting prices, drafting custom contracts, and keeping service delivery on track.

Legal

Salesforce

APRIL 17, 2025

Already, brands have been transformed by rapid technology advances and shifting consumer expectations. Agents for sales Sales managers and reps need to review a lot of information from a variety of sources to lead productive conversations and make informed decisions. Agentic AI also makes it easier to automate the telesales process.

Objectives and Key Results

Salesforce

MARCH 3, 2025

Its an estimate of how much your business will sell over a specific period (like a month, quarter, or year). Using tools like a customer relationship management (CRM) platform can help you track sales performance in real-time and spot patterns that are hard to see manually.

Angle

Sales Pop!

FEBRUARY 16, 2022

Advancements in information technology and the increase in automation have created a dynamic world with changing trends. It’s essential to stay relevant, provide the most up-to-date service, and ensure effective management of customer databases to establish higher customer retention. How Does CRM Benefit Your Business?

Customer Relationship Management

Salesforce

MARCH 27, 2025

According to our data, roughly 80% of these businesses sell directly to consumers. Because they cut out the middleman and connect businesses directly with their customers. Brands have built strong followings by focusing on what customers truly want and delivering it in a personalized way.

CRM

Salesforce

JULY 29, 2025

Modern customer relationship management (CRM) tools connect data from different sources and identify patterns. This helps you make decisions faster, leading to a better customer experience. You can instantly see what’s selling fastest, who’s buying, and what’s running low — all in one place.

E-commerce

Anthony Cole Training

DECEMBER 18, 2018

The right Customer Relationship Management system (CRM) can help empower people and define process. The right CRM system can accelerate your business’ growth, bring in profitable, happy clients, and enable your sales team to sell better and faster. Sales today is a far cry from what it was just 20 years ago.

Sell

Salesforce

NOVEMBER 4, 2024

No matter if you’re a small or medium-sized business (SMB) or growing fast, you can take it to the next level and start selling online. An ecommerce store , also known as an online store, is a digital platform that allows your customers to browse, select, and buy your products or services online. Data import was a breeze.

E-commerce

Salesforce

MAY 28, 2025

How can you improve SMB customer service using AI? Attract more customers effortlessly with Salesforce AI What is AI and its role in attracting new customers? AI is an advanced technology that enables computer systems to learn, analyze data, and make smart decisions similar to human cognitive functions.

Customers

Martech

AUGUST 31, 2021

You need the technology to enable these things. The people are critical of course, but you need the technology to work really well.”. I set out to speak to two people from very different backgrounds, each of whom has created a technology to enable community — very different offerings representing very different perspectives.

Technology

Hubspot

APRIL 9, 2020

Similarly, your business's inside sales team needs the right technology to be as productive and impactful as possible. The good news is there are a plethora of inside sales technologies in existence today. Customer Relationship Management (CRM) Tools. Grow Better With the Right Inside Sales Technology.

Inside sales

Salesforce

APRIL 29, 2022

Older technology systems lack flexibility and can’t deliver the utility customer satisfaction level critical in today’s competitive market. Customers want personalized interactions and efficient customer service like they get from Uber and Amazon. Each customer expects personalized engagements and tailored offerings.

Technology

Veloxy

MARCH 23, 2023

We’re living in an era where sales has the richest technology stack and set of professional capabilities than ever before. This includes the number of salespeople on your team, the tools and technology they have access to, and the support they receive from other departments such as marketing or customer service.

Quota

Gong.io

MAY 6, 2020

Today, the US Patent and Trademark Office issued patent #10,642,889 titled “Unsupervised automated topic detection, segmentation and labeling of conversations”, which protects our technology for understanding topics in customer conversations. I thought it would be useful to share the essence of the technology, and how it came about.

Technology

Veloxy

APRIL 12, 2023

But selling solar isn’t easy – it requires knowledge, skill, and persistence to convince customers to invest in this renewable energy source. Educate the Customer As a solar salesperson, you are not only selling a product but also educating your customers about solar energy. of all U.S.

Referrals

Veloxy

JUNE 23, 2021

When we talk about outside sales, we’re referring to a team that goes out on sales calls to sell regionally and at conferences, events, and so on. When it comes to B2B, SaaS, and other technology companies that prefer a centralized team, inside sales is the more popular model. Currently, the average time spent selling is 35.2%

Inside sales

ClickFunnels

AUGUST 17, 2021

Teams plan: custom. G2 Stack, formerly known as Siftery , can help you find out what technology stacks companies are using. Pricing: Custom. However, if you are selling a B2B SaaS product, you can: Use G2 Stack to find out which competing product the sales prospect is using at the moment. Plus plan: $99/year. Copper CRM.

Prospecting