Tue.Mar 28, 2023

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Enhance Customer Loyalty in B2B Sales with Value Creation

Iannarino

Customer loyalty is critical for growth companies. B2B sales organizations that lose clients ( churn ) must recover lost revenues before they can increase their net new revenue. Losing clients often causes sales organizations to miss their targets and fail to achieve their goals. Looking beyond the numbers, customer loyalty extends beyond simply retaining existing customers or clients.

B2B 281
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Google March 2023 broad core update done rolling out

Search Engine Land

The Google March 2023 broad core update is now officially done rolling out. The update, which started rolling out March 15, took 13 days to complete. Why we care. Google algorithm updates are critical for all brands, businesses and organizations to be aware of because they can impact how your site performs in search results. And any change in rankings from a core update – positive or negative – can impact your organic traffic, conversions and revenue.

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Trending Sources

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How to map marketing science to the customer journey

Martech

Marketing as “an art and a science” is as platitudinous as it’s nebulous —but true nonetheless. What comes to mind when you think about marketing? Do you consider the connection between your creative work and your customer’s neural circuitry? As you package your message into a creative art form, you attempt to elicit thoughts, feelings, emotions and behavior.

Customers 135
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Domain Authority is dead: Focus on SEO content that ranks by Cynthia Ramsaran

Search Engine Land

If you had undeniable evidence that Domain Authority is irrelevant when it comes to the rankability of your organic content, what would you do differently as a marketer? If you could stop focusing on metrics that don’t matter for SEO, imagine how much more of your effort could be put into the one thing that matters: Developing content that ranks. In this bold presentation DemandJump’s Chief Solution Officer, Ryan Brock, will dare you to evaluate how much stock you put into your website’s D

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How to Improve Email Deliverability and Optimize Each Send

Learn how to optimize email deliverability and drive greater email ROI. What lands your email in the customer’s inbox? Understanding those factors, otherwise known as email deliverability, is critical to getting the most return on your campaign investments. But the “rules” around which factors land you in the spam folder aren’t always easy to keep up with.

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Domain Authority is dead: Focus on SEO content that ranks

Martech

If you had undeniable evidence that Domain Authority is irrelevant when it comes to the rankability of your organic content, what would you do differently as a marketer? If you could stop focusing on metrics that don’t matter for SEO, imagine how much more of your effort could be put into the one thing that matters: Developing content that ranks. In this bold presentation DemandJump’s Chief Solution Officer, Ryan Brock, will dare you to evaluate how much stock you put into your website’s D

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3-Step Guide: How to Create Your Ideal Customer Profile (ICP)

Sales Hacker

Building an outbound sales strategy can be challenging. The best place to start? Your ideal customer profile (ICP). Define exactly who you’re selling to, and you’ve got a solid foundation for growth. And that’s just what the ICP does. Keep reading for an in-depth guide on creating your ideal customer profile, including an ideal customer profile template, how to identify your ideal customer, and a simple three-step process for creating an ideal customer profile.

Customers 107

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Salesforce spring 2023 release: The business executive’s guide, part 2

Martech

We are seeing one overarching theme in Salesforce’s spring release — simplicity. Users have long requested a more user-friendly interface that doesn’t compromise performance, and Salesforce delivers. In Part 1 , I covered new features you should use, including Lightning Web Runtime, Salesforce payments and enhancements to Salesforce CMS.

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Core Web Vitals report within Google Search Console updated

Search Engine Land

Google has updated the Core Web Vitals report within Google Search Console. The update is around a change in the number of URLs that Google reports on within that report. Google said “because more URLs are now being reported on due to a new origin group that contains data for URLs that previously fell below the data threshold.” What changed.

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Basic Principles Endure….

Partners in Excellence

The only constant is change—-everything about selling has changed and will continue to change. How we engage our customers, our processes, methodologies, tools, systems, programs continue to change. Technologies accelerate the rate of change, also providing us insights and capabilities we have never imagined. And, in the coming years, we will see technologies like AI and others that will provide new capabilities.

Sell 95
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Movable Ink unveils mobile suite

Martech

Movable Ink, the personalized content platform, has announced the launch of a new mobile suite , adding to the range of channels where it can use data to create personalized engagement with users. Capabilities to render personal experiences in real time will now extend across media-rich push notifications, in-app messages, mobile app inboxes and SMS.

Niche 104
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Where Did Startups Put Their SVB Cash? At JP Morgan Chase

SaaStr

SVB failing was a stunning moment in the history of startups. Stunning,m and I think, actually still underdiscussed. As SVB’s situation appeared to be deteriorating, I thought based on ‘08-‘09 they might get acquired, or back stopped, or bailed out in some fashion. I never thought on a Friday morning I’d see a tweet the bank had been shut. A bank.

Finance 100
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Creating an Environment of Success with Scott Wolf

criteria for success

Scott Wolf has been responsible for $2 billion in revenue on behalf of his clients, so he knows a lot about business growth and creating an environment of success. I know you'll enjoy our discussion on the latest episode of Let's Talk Sales ! Scott is the founder and CEO of Wolf Consulting Group , enabling teams and organizations to achieve maximum sales performance.

Consult 98
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Customer Revenge Is Soaring — Generative AI Can Help Fix Those Relationships

Salesforce

For all the talk over many years about the importance of customer experience, customers are more fed up than ever with the service companies provide. But generative AI promises to change everything about how brands interact with customers. Improvement can’t come soon enough. The case for change 74% of customers in a new survey experienced a service or product problem in the past year, with 63% feeling rage about the negative experience.

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How to survive a Google core update and come out on top

Search Engine Land

Google updates come and go. And sometimes websites pay the price. When this happens, it can be tough when you’ve noticed a drop in rankings and traffic, but there’s nothing wrong with your site. Core algorithm updates are one such update where this can happen. Google’s advice? Do nothing. Google says if a core update has impacted your site, you “don’t have anything wrong to fix.” “There’s nothing wrong with pages that may perform less well in a cor

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5 Inspiring B2B Marketing Campaigns to Take Yours to the Next Level

Your next big B2B marketing idea starts here. Get inspired with these five successful B2B marketing campaigns. Ready to generate more leads, interest, and revenue with your B2B marketing? In this comprehensive eBook, you’ll get: In-depth studies of five successful B2B marketing campaigns spanning a wide range of industries Key takeaways and lessons from each story to implement in your own strategy Resources to help your own B2B marketing thrive By submitting this form, you agree to have your con

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Will Generative AI Be Used for Good? Kumail Nanjiani Says That’s Up to You

Salesforce

The Trailblazer’s view Generative AI is the talk of Silicon Valley. But to a former star of “Silicon Valley,” it’s also concerning. Kumail Nanjiani, who played a developer on the hit HBO show, said it will be essential for companies to use the emerging technology with ethics in mind. “The ultimate question that I think tech doesn’t ask itself enough is, ‘Is it helping people?

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Microsoft fixes data loss within Bing Webmaster Tools API

Search Engine Land

Microsoft has fixed a data loss issue within the Bing Webmaster Tools API that resulted in a week’s loss of data. That data has now been backfilled and restored and can now be accessed through the Bing Webmaster Tools API. The dates. Sometime after March 3, 2023, the Bing Webmaster Tools API stopped showing data. Glenn Gabe reported the issue to Fabrice Canel of Microsoft on March 17th.

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How Can You Get More Value From AI? This Company Has Some Ideas

Salesforce

The big trend You can’t scan the headlines lately without seeing buzz around generative artificial intelligence (AI). The product innovations are only beginning. But even with the best technology out there, you’ll still be faced with a key question: How can you implement AI at scale in a way that maximizes the return on your investment? Let’s look at one model company you can learn from.

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Google delays enforcement of Government documents and official services policy

Search Engine Land

Google is making two new updates to its Government documents and official services policy. Why we care. Adhering to the policy helps prevent ad disapprovals, account warnings, or even account suspensions. Staying informed allows advertisers to adjust their ad content and strategy accordingly. Additionally, compliance with the policy demonstrates that advertisers and brands operate responsibly and professionally, which is crucial for building trust with consumers.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Five Questions You Should Be Asking On Every Discovery Call

Sales Gravy

On this special episode of the Sales Gravy Podcast, Sales Gravy Senior Master Sales Trainer Brad Adams and bestselling author of Coffee's for Closers, Tony Morris, dive into the art of great discovery, how to ask questions that build rapport and create engagement, and why better questions set the groundwork for better results. Great Discovery Is A Sales Superpower The two biggest priorities for salespeople are building pipeline through prospecting and discovery.

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16 Years Ago Today, This Happened the Hole After I Broke a Window

Mike Weinberg

After spending ten weeks on the road in Q1 (mostly doing sessions for sales kickoff meetings), it’s great to be back home. I’ve been looking forward to some office time, catching up with clients, and the chance to finally put together a handful of new engagements. It’s only midday Tuesday and I just wrapped up … 16 Years Ago Today, This Happened the Hole After I Broke a Window Read More » The post 16 Years Ago Today, This Happened the Hole After I Broke a Window appeared first on Mike

Clients 79
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Identifying B2B and B2C consumers in a privacy-driven environment: The MarTech Conference keynote

Martech

Even with increasing privacy restrictions, marketers can still get the data they need to identify customers and personalize communications. This was one of the main themes of the keynote conversation which kicked off Day 1 of The MarTech Conference. “Whether we’re talking about B2B buyers or consumers, customers need you to know who they are, whichever channel or device they’re meeting you on,” said Kim Davis, MarTech’s editorial director.

B2C 84
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Google launches Perspectives, About this author and more ways to verify information

Search Engine Land

Google is officially rolling out some new features designed to help searchers better and more easily verify information within the search results. What’s new. Google is: Rolling out the About this result globally. Launching Perspectives for top stories. Launching About this author. Making it easier to access the About this page feature. Let’s dig in.

Launch 80
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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.

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How to Improve Your Sales Process Consistently with Taylor Jones

Predictable Revenue

Taylor Jones, Director of Sales at Zip, an intake-to-procure solution to bring a consumer-grade […] The post How to Improve Your Sales Process Consistently with Taylor Jones appeared first on Predictable Revenue.

Process 52
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Investing Made Simple: A Beginner’s Guide to Brokerage Accounts

Sales Pop!

Introduction Investing your money can be one of the best ways to grow wealth and achieve financial goals. A brokerage account is a financial account that allows investors to buy and sell stocks, bonds, mutual funds, exchange-traded funds (ETFs), and other investments. This guide aims to simplify the process of choosing a brokerage account for beginners.

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How to Improve Your Sales Process Consistently with Taylor Jones

Predictable Revenue

Taylor Jones joins Collin Stewart on this episode of the Predictable Revenue podcast to discuss the different ways of improving your sales process and how to take that improvement into your own hands. The post How to Improve Your Sales Process Consistently with Taylor Jones appeared first on Predictable Revenue.

Process 52
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The Art Of Targeted Selling: Win More Sales

The 5% Institute

Are you tired of throwing spaghetti at the wall to see what sticks? That’s where targeted selling comes in. As a sales professional, you know that a one-size-fits-all approach doesn’t work. You need to tailor your approach to meet the unique needs and wants of your prospects. In this article, we’ll explore the art of targeted selling and how it can help you win more sales.

Sell 52
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Can Better Business Acumen Help Prevent Cyber-attacks?

The Advantexe Advisor

Over the past several months, Advantexe has been requested by seven clients to conduct an end-to-end data security audit that focuses on examining our information technology systems, simulation backend infrastructure, and organizational data policies and practices to assess compliance with established data security standards, regulatory requirements, and industry best practices.

Clients 52
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The AI Revolution with Joe Apfelbaum

Sell Or Die

In this episode we talk with Joe Apfelbaum, the CEO of Ajax Union, a B2B digital marketing agency based in Brooklyn, NY. Joe is a business strategist, marketing expert, and certified Google trainer. Joe is the author of his new book, High Energy Networking, How to get anything you want in business and in life by building meaningful relationships. When he is not Mojovating entrepreneurs at events and on LinkedIn he enjoys his time in Brooklyn with his 5 kids.

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4 new rules for PPC ad creative

Search Engine Land

It’s a fascinating time to be a marketer. The advent of AI and machine learning has changed the PPC game, touching every aspect of a search marketer’s daily job. Much has been written about using AI to improve advertising performance through audience targeting or bid optimization. But another massive shift we’re seeing is AI’s impact on creative requirements for digital campaigns.

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22 Sales Email Mistakes New Reps Make In Their First 100 Days

Hubspot

Writing good sales emails is an art and a science, and good salespeople know how to write professional and personalized messages to prospects. No matter the tone or writing style you choose, your communication should be free of common sales email mistakes. New sales reps have the opportunity to show their credibility in their sales emails. So as you begin your role, you should learn the best ways to communicate — and how you shouldn't.

Quota 74
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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.