Enhance Customer Loyalty in B2B Sales with Value Creation
Iannarino
MARCH 28, 2023
Customer loyalty is critical for growth companies. B2B sales organizations that lose clients ( churn ) must recover lost revenues before they can increase their net new revenue. Losing clients often causes sales organizations to miss their targets and fail to achieve their goals. Looking beyond the numbers, customer loyalty extends beyond simply retaining existing customers or clients.
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