Sat.Jul 02, 2022 - Fri.Jul 08, 2022

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Sales vs. The Long Tail

SaaStr

I was recently catching up with a great CEO who put the free edition of a popular product on hold. Usage was there, but revenue wasn’t tracking the usage growth. And it worked. By moving from Freemium to “Contact Me” only (albeit with transparent pricing), sales went way, way up. He got into conversations with top prospects, and got them to buy bigger, better editions.

Sales 131
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In Pursuit of the Magic Bullet in Sales

Iannarino

A long time ago, sales leaders sought a solution for their uneven results. Some members of their teams were able to win deals, while others struggled. No one knows for certain who reverse-engineered the successful salespeople’s process and taught it to the rest of their sales team. It was believed that if all salespeople followed that sales process, they would improve their results, and sales leaders would ensure their success.

Sales 268
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Answering Every New Customer's 4 Key Questions

Membrain

If your prospective customer is seriously evaluating a new project that involves both a significant investment and a change to their existing approach or environment, it is close-to-inevitable that they will be seeking clear answers to 4 key questions (and a clear consensus across all key members of their decision-making and approval stakeholder groups) before they will be prepared to make a commitment:

Customers 131
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How to Deal with Rejection in Sales

Anthony Cole Training

Back in the early seventies there was a group called The Main Ingredient. At the time, they had a hit song and the lyrics went something like this… “ So you’re heart broken, you’re sitting around moping, crying and crying. You even feel like dyin’. Well, before you do something rash, dig this- everybody plays the fool!”.

Sales 313
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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The Fundamental Error of Approach in Today’s Sales

Sales Pop!

Today’s sales scenario is, to say the least, baffling. We have more books on sales than ever, along with unheard-of numbers of sales seminars and an amazing amount of sales training. Yet sales closing rates remain stagnant—80 percent of salespeople fail, and salespeople only last 18 months on a given job. It was certainly not always this way. Up until the mid-twentieth century, salespeople were competent, and remained stable on the job (some even stayed with one company their whole career).

CRM 238
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How Sales Strategies Evolve Over Time

Iannarino

The feedback on Elite Sales Strategies: A Guide to Being One-Up, Creating Value, and Becoming Truly Consultative has been mostly positive, with many readers suggesting that the concept of being One-Up is helpful. The complaints about the book are that I have removed much of the legacy approach to sales. Even so, I have no power to stop a salesperson from selling from a One-Down position, nor can I force them to abandon their crutches.

Consult 277

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Sales Hacks – 8 x For Lifting Your Game

The 5% Institute

In this article, you’ll learn 8 x sales hacks for closing easily, so that you can win more sales consistently and effectively. These sales hacks for closing easily are centred around consultative selling. This means that you’ll take a question based, and solution approach rather than purely presenting an option up front. Read on to learn how these eight tips to improve your closing rate will help you win more sales.

Gaming 142
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Productive Disagreement

Partners in Excellence

Wherever we turn, it seems we are becoming increasingly disagreeable and polarized. Whether socially, politically, or in our businesses, we struggle with disagreement. But there are a lot of problems with disagreement–or at least our ability to understand and manage disagreements, productively. If we learned how to deal with disagreement, productively, disagreement provides huge opportunities to learn, improve, grow, and achieve.

Product 133
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Why You Should Be Inefficient in Communications

Iannarino

The "cult of efficiency" believes deeply that the most important initiative is to generate more activity. More still, they believe that improving performance requires activity without any human effort. Much of what is touted as efficiency is really just more activity , even if it doesn't generate the desired outcome. The result is a deluge of asynchronous communication, which is about as efficient as the United States Postal Service.

Service 269
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Latest Podcasts: The People Approach to Leadership

Force Management

Hear tangible leadership takeaways from pioneers across industries and professions. In each June episode, John McMahon and John Kaplan brought out key insights on how successful leaders manage their most important asset, their people. Hear from five leaders, each with a different background and approach to leadership. In each conversation, one common sentiment rang true: you can't be a great leader without investing in and connecting with your people.

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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How To Succeed As An Inbound Closer

The 5% Institute

In this article, we’ll detail how to succeed as an inbound closer; by following a simple yet highly effective step by step sales process. Learning, implementing and following a sales process is one of the most important things you can learn in sales. A sales process will give you consistency and will simple to use framework to guide your potential clients towards the sale.

Technique 141
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Why Do We Call Them Objections?

Partners in Excellence

We encounter them all the time. The customer has a point of view that differs from that we wish they would have. Perhaps, they aren’t as interested in the things we want them to be interested in. Perhaps they don’t respond in the way we hope they respond. Perhaps they are asking questions we prefer they don’t. Perhaps they seem to favor something other than what we would like.

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Why Sales Teams Don't Improve

Iannarino

Frequent readers know that the primary focus of my work is sales effectiveness and sales leadership. My work is focused on human beings, and I avoid a lot of topics, leaving those to others who care deeply about the areas where I have little to offer.

Sales 269
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The latest jobs in martech

Martech

Every week, we feature fresh job listings for martech-ers, so make sure to bookmark this page and check back every Friday. If you’re looking to hire, please submit your listing here — please note that we will not post listings without a salary range. July 8. Growth Product Manager @ Quorum (U.S. remote). Salary: $110,000 – $150,000 Conduct user and market research to build out business cases for new products and then turn those business opportunities into clearly defined product roadmaps a

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Get Higher-Quality B2B Leads That Convert!

B2B marketers face a number of challenges, including: continuously generating great leads converting leads to active sales prospects finding vendors that deliver real results Aggregage has proven content syndication, webinar, online advertising and intent signal marketing programs that deliver higher-quality leads. More than 700 companies have already benefited from our programs.

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Talk Tracks – Do They Still Work in Sales?

The 5% Institute

Talk tracks – they’re regularly taught in sales training programs and are used plentifully by Sales Professionals in all sorts of industries. But do talk tracks work? And if not, what should you be doing instead? In this article, you’ll learn whether to use talk tracks when speaking with your potential clients, and a framework we recommend you use to effectively close more sales.

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How to Move Back to Daily Commutes After the Pandemic

Sales Pop!

As an executive, you’re likely concerned with transitioning your employees back into office life. But don’t forget to take care of your own transition, which will help your staff since you’ll lead by example. If you live and work in one of the best cities for walking , preparing to return to the office can be as simple as planning your walking route.

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The Difference Between My Approach and Challenger

Iannarino

My version of the modern sales approach isn't very much like that described in The Challenger Sale , with the exception of the use of insights, and even there we use them in different ways. I am writing this because I am often asked about the differences. While I don't have access to Dixon and Adamson’s content beyond the book, I have had enough salespeople share with me what they learned so that I can explain some of where our approaches are at odds.

Sales 269
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Convert Consistently with Customs and Connections: Meet the Expresser Tribe

SalesProInsider

As you guide sales conversations with prospects, your job is to help them work through their decision-making process. The conversation is an information exchange that relies on THEM getting what they need, in the way they need it, so they are confident in you and the value they receive. That’s why this series Convert Consistently with Customs and Connections is so important to you.

Meeting 126
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The future of headless web content management

Martech

Old-timers (like me!) in web content & experience management (WCM) will remember an early entrant called RedDot. Founded in Germany during the mid-1990’s, the platform originally had the somewhat prosaic label of “InfoOffice CMS.” Yet the plucky upstart boasted an important innovation: an in-context editorial interface showing the published page with the editable blocks marked off by a red dot that you would click to get a pop-up editorial window.

Pitch 125
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Long-Form Content Marketing Tactics for Ecommerce Sites

Sales Pop!

At first glance, the idea of long-form content seems pretty counterintuitive, considering the ever-shrinking attention spans of today’s web audience. In a world where you only have a handful of seconds to capture your readers’ attention, who is going to read a 2,000-word article? Well, it turns out that most people will, as it is getting more and more difficult to find detailed, actionable content out there on any subject.

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You Get Paid For Creating and Winning Opportunities

Iannarino

A recent story on LinkedIn was about a senior leader who was unhappy with the results of a highly compensated salesperson. Even though the salesperson's base pay was exceptional, he had done nothing since beginning his employment. The senior leader said the salesperson would not make cold calls.

Cold Call 268
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This Summer, Customer Success May Be The Most Important Thing You Can Focus On

Membrain

Here in Sweden, we’re just past our annual holiday of Midsommar (Midsummer), which we celebrated on June 25. This is one of our biggest holidays, and we usually celebrate with family and friends, often in the countryside.

Customers 125
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The Intersection of AI and Sales: Personalization Without Compromise

Speaker: Jesse Hunter and Brynn Chadwick

Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.

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8 major email marketing mistakes and how to avoid them

Martech

As email marketers, we know we need to personalize the messages we send to subscribers and customers. I can’t think of a single statistic, case study or survey claiming an email program of one-to-everyone campaigns outperforms personalization. Instead, you’ll find statistics like these: 72% of customers will engage only with personalized messages (Wunderkind Audiences, formerly SmarterHQ ) 70% of consumers say that how well a company understands their individual needs affects their l

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5 Interesting Learnings from Workday at $6 Billion in ARR

SaaStr

So we’ve done a lot with Workday over the years at SaaStr but haven’t done a deep 5 Interesting Learnings dive. But we should have. Workday is one of the iconic enterprise SaaS leaders. It’s scaling efficiently and impressively. At a $6 Billion revenue run ($4.5B in SaaS revenue), it’s growing an impressive 22% with fairly epic operating cash flows of 30% (more on that below). #1. 9,500 customers at $6B in ARR, so about $600,000 ACV per customer.

B2C 124
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Your Obligation to Become One-Up

Iannarino

When you ask a prospective client for a meeting, you are asking them to provide you with their single, non-renewable commodity: their time. The single reason your contacts say no to a request for a meeting is that they believe it is a waste of their time. But it's also true that when a contact says yes to a meeting, they do so with the expectation that your conversation is going to benefit them, or why else would they agree to the meeting.

Contact 243
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4 Innovative Tactics for Remote Onboarding

Heinz Marketing

By Dan Baron, Marketing Consultant at Heinz Marketing. It is an undeniable truth is that the way we do business has changed. And with it, the way we onboard. Maybe you’re happy about the shift to remote work, or maybe it’s causing you grief. For some, it takes the form of fully remote staff. For others, that may mean the team only gathers for 2 or 3 days a week.

Consult 119
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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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AR/VR: Marketing in three dimensions

Martech

Can you interact with a salesperson or a product as if you were in the same room, even though you are on your computer, someplace else? Volumetric storytelling is what we are talking about. It’s okay to admit you never it called that before. This involves rendering a 3D world that one can interact with via the computer, but it must be delivered to the user.

Angle 121
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Dear SaaStr: What’s It Like to Have Your Company Acquired by One of the Tech Giants?

SaaStr

Dear SaaStr: What’s It Like to Have Your Company Acquired by One of the Tech Giants? It’s a lot of change. 2018’s Top 50 Acquisitions in SaaS. The pressure is off. Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Not all of it. But the insane founder-CEO pressure you had … is off. It is replaced with the basic Big Company Pressure of doing the best you can.

Growth 122
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Sandler Selling Method: Everything You Need to Know

Gong.io

Sales reps don’t need the latest sales automation tool , CRM, or email template to close deals. Modern tips, tricks, and software certainly have their place, but they help you maximize an effective sales methodology — they don’t replace it. The Sandler selling system has been around since the ‘60s and is still going strong. In fact, given the tendency for technology to make sales even more of a number’s game, Sandler’s method may be even more effective now than it was when it was first created.

Sell 118
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2 Channels for Targeting Tech Personas, Part 1/2

Heinz Marketing

By Win Salyards , Marketing Consultant at Heinz Marketing. B2B marketers targeting tech personas know well at this point that they make attribution frustratingly tricky. We know where to reach them, but they’re notoriously skeptical and private. So, how do we make attributions or capture leads when a potential tech contact is moving through your content like a ghost?

CTR 116
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.