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Improving the Customer Experience in Banking

Anthony Cole Training

Research validates that high ratings on the customer experience in banking correlate to more repeat business, more profitable and longer-lasting relationships, as well as recommendations to others.

Customers 199
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Hotels…Are You Needlessly Killing Your Repeat Business?

Engage Selling

In the hotel business you have three moments to create a positive service experience for your customer. When the customer enters your hotel, during their stay, and when they are leaving. Let’s examine some recent negative experiences of mine and consider what could be done differently.

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Integrating E-Learning Platforms Into Your Lead Generation Process

Sales Pop!

Increases Loyalty: A business has much to give even after its first interaction. Increasing opportunities for continuous learning helps build relations that create repeat business. Those who complete these advanced training modules are likely ready for sales outreach, while the others might need further nurturing.

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3 Ways to Keep Your Customers Happy & Improve Retention

Sales Pop!

If you have a loyal customer in front of you whom you’ve done business with before, and there’s a greater chance for repeat business with them, why chase a new prospect? Even if you convert a new customer, will you start the process all over again after you do business with them? That’s inefficient.

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Why Improving Customer Experience is Essential to Your Business

Sales Pop!

The importance of CX initiatives in business cannot be overstated. This results in repeat business and brand advocacy. Creating positive customer experiences has proved to develop long-term relationships with customers.

Customers 246
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Maximizing profits: Strategies for earning through loyalty programs by Comarch

Martech

These programs aren’t just about rewarding repeat business — they’re strategic tools that cultivate lasting relationships with customers, fostering a sense of connection and value.

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12 Ways To Increase Sales

Sales Pop!

They will be providing you and your company with repeat business, referrals, testimonials, and referrals, making it smooth ‘sale-ing.’. Next, come to terms with only a tiny percentage of attempted business coming to fruition. Revise The Plan. First and foremost, recognize what you do well to maximize the effort.

Referrals 243