SaaStr

JANUARY 25, 2021

Ready to turbocharge and increase your SaaS sales in 2021? Secure the deal through the use of all available resources such as executive relationships or board relationships in order to provide the most cross-functional attention possible. Make it Easier for Customers to Grow With You: Get creative if your sales have been stuck.

Cross-sell 65

Cross-sell GTM Territory Sales 65

SaaStr

MAY 24, 2023

So it’s tougher out there for many of us, but many Cloud and SaaS leaders are still growing at epic rates, even if not quite at the torrid rates of 2021. It’s crossed $640,000,000 in ARR, growing a stunning 50%! 50k+ Customers (Their “Enterprise” Customers) Are Growing the Fastest, at 75%.

Cross-sell 114

Cross-sell Represent CRM Growth 114

Search Engine Land

MAY 7, 2024

selling over 400,000 eBikes in the last four years. Figure 1: Brand and non-brand keywords overview (Source: Semrush) Figure 2: Organic traffic growth (Source: Semrush) Figure 3: Brand search and traffic (Source: Semrush) Non-brand keyword CTR Ranking in the top three positions in Google generates the vast majority of clicks (Figure 4).

CTR 91

CTR Electricity Real Estate X-functional 91

ConversionXL

OCTOBER 16, 2022

There’s more to ecommerce customer acquisition than increasing checkout conversion rates. For long-term, sustainable success, you must attract the right customers. In this article, you’ll learn how to gauge the effectiveness of any customer acquisition strategy. What makes customer acquisition different from marketing?

Customers 129

Customers Retail Cross-sell Follow-up 129

Lead Fuze

AUGUST 18, 2021

Sales and marketing AI is changing how companies sell and promote themselves. This 2021 and the years to come, the most common application of AI is in the tech industry from machines that perform tasks that are too dangerous for humans to Siri and similar voice-controlled assistants that you can ask to call someone or to search the web.

Growth 122

Growth Objectives and Key Results Cross-sell B2C 122

SaaStr

MARCH 15, 2024

If you want a place to host your videos without giving away customer information to TikTok, Google, or Meta, Vimeo is a good option. Customer acquisition. They sell a lot into internal video, which is employee engagement. The whole thing about PLG is that it is challenging because it’s highly cross-organizational.

GTM 90

GTM Cross-sell Start-ups Growth 90

Sales Pop!

SEPTEMBER 28, 2021

Those numbers only continue to grow in 2021. 8 Must-Have Ecommerce Tools for Rapid Retail Growth. It allows you to get useful information about your customers: where they came from, their interaction with products, etc. In this context, live chats are a good way to build customer feedback. Development Factors.

Retail 52

Retail Growth X-functional Cross-sell 52

SaaStr

JUNE 7, 2023

But that’s also a segment of the market when customers have cut back heavily. As a result, growth has radically slowed for the first time ever, to just 15% at $4 Billion in ARR. From 48% growth to 15% in just 12 months. But both Twilio and Snowflake sell a lot based on consumption. 5 Interesting Learnings: #1.

Non-Profits 68

Non-Profits Cross-sell Growth Up-sell 68

SaaStr

MAY 24, 2024

Revenue per employee has doubled since 2021, leading to budget cuts and the necessity for leaders to achieve more with fewer resources. The speaker’s motivations have evolved over time, but initially, he was driven by a desire for meaning and a sense of guilt about selling his previous startup too early.

Drivers/motivators 98

Drivers/motivators Cross-sell Networking Pipeline 98

SaaStr

OCTOBER 10, 2020

It was an A+ conversation on, in particular, how to do product extensions and sell a second product, and where product development overall is today: A few take aways: Why extend a top brand in customer success into product? If nothing else, Customer Success professionals wanted it. Are customers happier in 2020 and 2021?

Customers 65

Customers Cross-sell Up-sell Product 65

SaaStr

JUNE 16, 2021

It’s growth is strong, but it was never crazy Clubhouse strong, just consistently strong, and it took a little while to hit the first $1m in ARR. And it sells to the same classic customer base most of us do. Going upmarket is key to growth — customer count is flat. Overinvest in your customer base.

Cross-sell 87

Cross-sell Legal Growth Service 87

Salesforce

SEPTEMBER 19, 2023

Often, CROs have risen up through a classically successful sales career, only to face an entirely new challenge: take over every revenue-generating function in the business to drive predictable growth. To a sales leader, growth is narrow: Hit quota. What is the company’s vision for growth and possibility?

Gaming 59

Gaming Cross-sell Price Customer Relationship Management 59

Sales Hacker

FEBRUARY 2, 2024

If your business growth is constrained by the cashflow you need for inventory, advertising, or something else, Flex could provide you with an interesting growth lever. If selling up-market and doing higher ACV deals, most likely 90% of these are being touched by sales, marketing, and partners. Meaning, revenue is a team sport.

GTM 93

GTM Pipeline SQL UX 93

Partners in Excellence

OCTOBER 21, 2022

It seems everything in my feed is dominated by “SaaS Selling.” It seems everything I read is about “SaaS selling.” It seems that everything new about selling, everything about sales performance really focuses on SaaS selling. ” Is there selling life outside SaaS. Why is this important?

Cross-sell 90

Cross-sell Quota Sales Up-sell 90

SaaStr

JANUARY 12, 2021

We last checked in at Xero when it crossed $650m in ARR. and (y) a complex sales process with sales reps selling to very small businesses not paying all that much. has since grown substantially to $200m ARR , but they got all the way to $500m+ ARR selling mainly in Australia+NZ. Customer Lifetime Value is 81 months, from SMBs.

Non-Profits 88

Non-Profits Cross-sell Niche Growth 88

SaaStr

JULY 8, 2022

A Step by Step Guide to Revenue Growth with Mark Roberge, Harvard Business School. How Leveraging Partnerships Can 2x Your Growth with Gorgias CEO Romain Lapeyre. Half of Gorgias’ almost 10,000 SMB customers come from partners. What’s Changed in Product-led Growth with Calendly CMO Patrick Moran. #14.

Cross-sell 94

Cross-sell Niche Growth Engineering 94

SaaStr

JANUARY 30, 2023

20X year 1⃣ 12X year 2⃣ 5X year 3⃣ #deelspeed @deel [link] — Shuooo (@shuoshuooshuooo) January 23, 2023 When we look at SaaS companies’ success stories, everything looks great on their growth maps. Delivering the best customer experience With the surge in inbound leads, the business was growing exponentially.

Cross-sell 91

Cross-sell Account management Clients Growth 91

SaaStr

DECEMBER 27, 2020

CEO Lew Cirne, after regretting selling his first startup in the space to CA for $375m, tries again with New Relic. But New Relic has continued to scale, crossing $650,000,000 in ARR (or so) and a $4B market cap. Slow growth means a low multiple. New Relic is an icon but growth has slowed to 14% annually.

Contract 120

Contract Cross-sell Price Growth 120

Hubspot

AUGUST 22, 2022

Building trust and rapport, crafting a personalized sales approach, and prioritizing existing customers are more important than ever to a successful sales strategy that not only attracts customers, but turns them into promoters of your brand. Sales Rep Performance in 2021 vs. 2022. The Top Sales Goals. The Top Sales Challenges.

Cross-sell 61

Cross-sell B2C CRM Quota 61

Martech

SEPTEMBER 16, 2022

But these days, a more accurate statement is probably: customer experience is king. Businesses use content marketing strategies to generate brand awareness, educate prospects and customers and establish credibility. Providing the content customers need when they’re ready for it ultimately leads to better outcomes for marketers.

E-commerce 133

E-commerce Cross-sell Drivers/motivators Prospecting 133

SaaStr

FEBRUARY 14, 2021

Let’s take a look what’s trending there: #1. “From Freemium to Explosive Growth in a Crowded Market – 8 Years of Learnings with CEO of Zoom” This SaaStr classic is a great one to catch up, right around when Zoom finally had really pulled ahead of the pack … but before the Covid Boost changed everything. .

Cross-sell 65

Cross-sell Price Campaign Up-sell 65

Search Engine Land

JANUARY 10, 2023

2021: The updated report gave specific categories and labels for errors and responses. 2021: Numerous advertisers had paused their social media campaigns over the events at the Capitol. 2021: Numerous advertisers had paused their social media campaigns over the events at the Capitol. Smart speaker sales grew 103% last year.

Finance 87

Finance Engineering Launch Campaign 87

Veloxy

OCTOBER 29, 2021

Thanks to Sales AI, sellers are also streamlining their workday and receiving automated and actionable customer intelligence. This turns a sales rep who spends too much time on non-selling activity into a trusted advisor that spends the majority of their time on customer engagement. How is AI Changing Sales?

Non-Profits 223

Non-Profits Sales CRM Pipeline 223

Salesforce

SEPTEMBER 27, 2021

What she did get, though, was her customer. Recognize the upsell opportunity in an extreme growth scenario. Coinbase is a startup dedicated to building the crypto-economy, and the company was also an existing Slack customer. Communicate the need for a solution that could scale with the customer. How did it all go down?

Closing 98

Closing Contract Legal Cross-sell 98

Hubspot

JUNE 8, 2021

They conduct research to find prospective customers, reach out to gauge people's interest in the offering, and decide whether or not the lead is ready to move down the funnel. It's important for this role to educate prospects and follow up once a sale is closed to maintain customer satisfaction and encourage repeat buyers.

Commission 76

Commission Territory Finance Inside sales 76

Heinz Marketing

OCTOBER 4, 2021

With Sangram’s new book, MOVE: The 4-question Go-to-Market Framework , he hopes to raise $10k for New Story to end global homelessness and do more than just sell a book. So, on its way to selling more and more copies and here to share more of it for free to you, Sangram , thank you so much for joining us today. We needed that.

Pipeline 117

Pipeline Go To Market Cross-sell Sales 117

Sales Hacker

APRIL 21, 2021

Revenue operations (RevOps) is a centralized org within a company that supports all revenue-generating business operations including Sales Ops, Marketing Ops, Customer Success Ops, and systems management. Customer experience becoming a critical revenue driver. A sales rep has won over a new customer. Unified data problems.

Finance 101

Finance GTM Cross-sell SQL 101

Search Engine Land

FEBRUARY 21, 2023

New Google Shopping experience scorecard 2022: Merchants that provided an excellent customer experience would see a boost in rankings and other visibility improvements in the Google Shopping tab. Also on this day Google’s Pirate Update can cause 89% drop in search traffic for offending sites 2022: A document Google sent to the U.S.

Launch 92

Launch Engineering Retail UX 92

Gong.io

DECEMBER 31, 2020

But we will hold onto some lessons learned as we head into 2021. that we’re rounding a corner, let’s get you ready for what comes next: GROWTH. Use ‘em to cross the finish line and sprint into 2021. . Reason for the objection: They’re bought in, but they need to figure out how to sell it internally. .

Cross-sell 96

Cross-sell Sales Meeting Up-sell 96

SaaStr

JUNE 22, 2021

— Jason BeKind Lemkin (@jasonlk) June 22, 2021. And directly selling his or herself isn’t one of top 3, interestingly. Because you’re going to need a team to sell. Segmenting customers. Telling you about the great customers he closed — wonderful. Ability to Recruit a Large and Successful Team.

Cross-sell 118

Cross-sell Sales Start-ups Up-sell 118

Salesforce

AUGUST 24, 2021

It should come as no surprise that at Salesforce, we live and breathe CRM – customer relationship management. Over the past 20 years of my career, I’ve analyzed the digital economy, enterprise technology, and the evolution of customer behaviors. Read The State of CRM. View the study. CRM isn’t just for sales and service teams.

CRM 98

CRM Finance Customer Relationship Management Technology 98

Salesforce

SEPTEMBER 21, 2021

Reimagine customer experience with Salesforce and Accenture. The challenge with all of these complex routes to market is that they make it harder to really get to know your end-customer or figure out what they expect from you. Behind every B2B interaction is a real-life customer. Learn more, do more. “It

B2B 96

B2B Territory Manufacturing Sales 96

Highspot

FEBRUARY 15, 2022

You can’t just say, “We need to sell more products” or, “Let’s make more money this quarter.” Here’s how you apply the SMART style of goal setting: Specific : Don’t just say you want to grow your customer base or increase your sales revenue — explain how you plan to accomplish it.

Cold Call 59

Cold Call Cross-sell Objectives and Key Results Sales 59

Sales Hacker

APRIL 1, 2021

If you’re an OEM or selling physical products, this one’s for you (sorry, SaaS folks). Your customers want to buy online more than ever, whether that’s for a $10 million system or a last-minute birthday present. Now that we’re in 2021, you’ve got data from at least three quarters of the COVID era.

E-commerce 67

E-commerce Territory Transportation B2C 67

Sales Hacker

NOVEMBER 16, 2021

Without automation, optimization and growth will suffer, ultimately resulting in poor ROAS. This lets you automate leads across your customer journey and manage them for better conversion. Customer analytics and data collection tools. Customer communication tools. Key features: Custom MCC dashboard. WordStream.

Lead generation 109

Lead generation Price Campaign Cross-sell 109

Sales Hacker

OCTOBER 7, 2021

It has little to do with the work itself, and more to do with the societal pressure, norms, and bias that exist in 2021. You can rise within a company selling your ideas, or you can go off on your own and be your first salesperson. Anita Nielsen is a best-selling author and sales performance coach. Anything less is failure.

Sales 130

Sales Start-ups Up-sell Cross-sell 130

Lead Fuze

AUGUST 22, 2021

On one hand, a sales development rep (SDR) can increase accounts and shorten the buying cycle—all while you are freed up to focus on growth. You obviously don’t want to hire someone that will stall/slow your growth (we would argue that a salesperson should be toward the top). That said, you are also hiring a full-time employee.

Commission 98

Commission CRM Cross-sell Start-ups 98