SaaStr

MAY 7, 2021

Revenue growth accelerated from 32% to 41% * And new customer growth accelerated to a crazy 45% YoY * All while keeping ACVs constant at ~10k. — Jason BeKind Lemkin (@jasonlk) May 6, 2021. Word-of-mouth remains the source of 33% of their new customers. HubSpot keeps adding new core products to fuel growth.

Growth 144

Growth Customers Cross-sell Up-sell 144

Martech

JANUARY 12, 2022

Online shoppers saw over 6 billion out-of-stock messages during the 2021 holidays, according to the Adobe study. Computers saw a 10% discount in 2021 compared to 22% off in 2020. There were marginally higher discounts in 2021 for apparel and toys. This was 253% higher than 2019, in pre-pandemic times. Less discounting.

E-commerce 113

E-commerce Retail Represent Price 113

SaaStr

OCTOBER 26, 2021

In a noisy world where there are no practical barriers to creating B2B content, you need a thoughtful approach to engage your Ideal Customer Profile audience. . These sessions from SaaStr Annual 2021 provide a window into what approaches best-in-class marketers in SaaS are taking today: . Customer Success Sessions at SaaStr 2021.

Pipeline 136

Pipeline Represent Presentation B2B 136

Heinz Marketing

JANUARY 14, 2021

A new year has begun and while 2020 wasn’t a great year (to say the least), it’s time to move on and take a look at helpful marketing trends for 2021. I reviewed a handful of websites and resources and pulled together the top / most mentioned B2B Marketing trends for 2021. Not just for new customer acquisition. Let me know!

B2B 142

B2B Drivers/motivators Prospecting Engineering 142

SaaStr

NOVEMBER 4, 2021

.” Fortunately, the always excellent KeyBanc Capital Markets (KBCM) 2021 SaaS Survey – which covers over 350 private SaaS companies across various stages and categories – provides a very rich data set to work from. In equation form, Revenue Growth % + Profit Margin % > 40%.

Drivers/motivators 105

Drivers/motivators Profit margin Non-Profits Inside sales 105

SaaStr

DECEMBER 21, 2023

Median Revenue Multiples and Growth Rate is Down This chart is similar to the previous one but without the 10-year rate. Now, a light blue line shows the median consensus NTM growth rate for that same 100 software companies. By comparison, the median growth rate for these businesses from 2015-2017 was 27%. Why is that?

Growth 99

Growth Intrinsic Real Estate Start-ups 99

Highspot

OCTOBER 5, 2021

5, 2021 /PRNewswire/ — Highspot , the sales enablement platform that increases the performance of sales teams, today announced that its second annual global user conference, Highspot Spark 2021 , will take place on November 3–4. SEATTLE, Oct. About Highspot. Contact: Elena Edington, 206-817-4339, elena.edington@highspot.com. ###.

Customers 52

Customers Teamwork GTM Strategize 52

SaaStr

DECEMBER 23, 2021

With four digital events plus SaaStr Annual, we have 100+ videos just from 2021 for you! Our top videos alone cover a wide range of topics important to SaaS Founders and CEOs: building a unicorn, scaling, fundraising, customer success, mental health, and more. State of the Cloud 2021 with Bessemer Venture Partners.

Growth 111

Growth Customers 111

Smarter With Gartner

AUGUST 22, 2021

NFTs are also one of the additions to the Gartner Hype Cycle for Emerging Technologies 2021, which highlights the 25 breakthrough technologies that will have the most significant effect on business and society over the next two-to-ten years. Accelerating growth. Theme 2: Accelerating growth. Sculpting change.

Technology 145

Technology Technology Trust Engineering 145

SaaStr

NOVEMBER 3, 2023

We’ll share the answers in today’s brand new episode of CRO Confidential, where our host Sam Blond, partner at Founders Fund, sits down with Toast CRO, Jonathan Vassil to talk about their proven customer acquisition strategies that led to its record-breaking growth. So, how do they get customers?

Growth 76

Growth Territory Referrals Customers 76

SaaStr

JANUARY 12, 2024

Is it the end of an era for customer success in SaaS? We just wrote up how some of the biggest changes of SaaS are now coming, specifically in Customer Success and Sales. We still want to drive retention and growth and make money. With the number of layoffs, customer success was the highest. The world has changed.

Customers 98

Customers GTM Growth Clients 98

Martech

SEPTEMBER 9, 2022

in 2021, according to the report. Last year companies spent to keep up with the pandemic-driven shift to online by customers and businesses. This followed huge growth between 2018 and 2020 when martech spending nearly doubled. . in 2021, according to Gartner. Spending increased 20.9% trillion by 2025. Why we care.

Growth 109

Growth B2C B2B Technology 109

Highspot

JANUARY 26, 2021

As businesses begin the new year, many have learned that the rapid changes implemented in response to the COVID-19 pandemic are now an important part of their growth strategy in 2021. Tight alignment allows for the creation of seamless customer journeys amid an increasing amount of online channels, as virtual selling is here to stay.

B2B 52

B2B Customers Cross-sell Trust 52

SaaStr

OCTOBER 13, 2023

How do you build a successful, high-growth company that is also profitable? Expensify’s COO, Anu Muralidharan, debunks the fallacy that profitability comes at the expense of growth. As an industry, we’ve assumed all profitability comes at the expense of growth, but that’s just not true. Can it have a meaningful impact?

Growth 95

Growth Drivers/motivators Launch Product 95

Heinz Marketing

FEBRUARY 4, 2021

I was honored recently to be a part of another great RevTech Summit 2021 , an online summit for marketing and sales professionals who want to set themselves up for success in 2021; hosted by ChatFunnels. And I think that’s changing the attributes of what a successful marketer looks like in 2021 and beyond.

Negotiate 140

Negotiate Cross-sell Prospecting Up-sell 140

Salesforce

JANUARY 27, 2022

The need to elevate the status of customer service agents has never been more crucial. While many basic service requests can be handled by bots , artificial intelligence tools , or automation technologies , human interaction between customers and agents is necessary for complex problems. Watch the demo.

Service 98

Service Growth Customers Represent 98

Salesforce

JANUARY 12, 2022

In 2021, online holiday sales across November and December rose 5% year over year worldwide to $1.14 While this growth seems relatively modest, remember that it was on top of the massive growth witnessed in 2020. See our breakdown of the 2021 holiday shopping season. trillion and 9% in the U.S. to $257 billion.

Retail 93

Retail Finance Price Growth 93

Martech

JULY 28, 2022

Mobile gaming spend will climb from $120 billion in 2021 to $136 billion in 2022. That’s saying a lot when, in the US, we saw console gamers grow by 21% year-over-year in 2021. The post Mobile leads growth in the expanding in-game advertising industry appeared first on MarTech. This makes mobile gaming advertising 3.2

Gaming 131

Gaming Growth Market share Service 131

SBI

APRIL 27, 2021

26 Top Sales Software to Drive Growth in 2021. These categories represent the tasks to be done to achieve steady revenue growth. For the top learning solutions in 2021, we’ve selected: Allego , Brainshark , Chorus , Second Nature , and Qstream. You are sure to get great ideas for growing your revenue in 2021.

Growth 57

Growth Sales Represent Closing 57

Highspot

NOVEMBER 17, 2021

Global customer adoption, product innovation and category momentum drive strong growth that earned placement for third consecutive year. 17, 2021 /PRNewswire/ – Highspot , the sales enablement platform that improves sales performance, today announced it ranked No. Earned National Recognition for Company Growth and Culture.

Technology 98

Technology Technology Growth Strategize 98

Sales Hacker

FEBRUARY 18, 2021

Now that we’re well into 2021, we’re starting to get more value out of those 2×2 Zoom boxes. Note: We will add more conferences as companies announce their plans for 2021, be they virtual or in-person conferences. 9 sales conferences and events to attend in 2021. Unleash 2021. SaaStr Annual 2021. Unleash 2021.

B2B 106

B2B Sales Networking Price 106

SaaStr

SEPTEMBER 12, 2021

Session reg is now OPEN for 2021 SaaStrAnnual.com Sep 27-29 in San Mateo, CA / SF Bay Area. “Mastermind Masterclass: Beyond Product-led Growth: 7 Lessons Learned in Product-Led Scaling with Dropbox’s GM” Another great mastermind session on Monday Sep 27. #3. So what’s the most popular — so far?

B2C 96

B2C Growth B2B Prospecting 96

Martech

JULY 14, 2022

In 2021, there were many more high-spending e-commerce days in November than in 2020. The post Prime Day contributed to significant e-commerce growth this year appeared first on MarTech. The biggest discounts offered by e-commerce sellers during Prime Day were toys (15% discount) and apparel (12%).

E-commerce 127

E-commerce Growth Retail Promote 127

SaaStr

DECEMBER 28, 2021

Today, to wrap up the year, we’ve got the Top 10 episodes of 2021! SaaStr 421: 11 tips to Build Stronger Relationships with Customers with Jason Lemkin, CEO @ SaaStr. SaaStr 434: How to Build out a Sales Organization from 0 reps to 100 in 18 months with Flock Safety CEO Garrett Langley and VP Growth Alex Latraverse.

Growth 88

Growth Go To Market Service Product 88

Highspot

MAY 20, 2021

SEATTLE, May 20, 2021 /PRNewswire/ — Highspot , the sales enablement platform that increases the performance of sales teams, today announced its Spring ’21 release, delivering robust enterprise capabilities that help companies build a scalable, repeatable revenue engine. Is the strategy resonating with customers?

Government 98

Government Quota CRM Strategize 98

SaaStr

OCTOBER 27, 2023

Q: When Should A Slow Growth Company Hire a Head of Sales? Whether you’re a slow-growth company or a rocketship, a great VP of Sales will make everything a little bit better quickly. For Jason, he doesn’t invest in a company before $10k MRR plus 10-15 customers. So, let’s jump right into Part Two. How do they succeed?

Strategize 96

Strategize Growth Niche Quota 96

SaaStr

APRIL 17, 2024

So it’s been a long IPO drought since HashiCorp was the last IPO of the Boom Times in December 2021. But they are ar $780,000,000+ in ARR, with an 86 NPS and strong revenue growth at 29% overall and 49% in subscriptions (yes, it’s confusing). 500m+ ARR, with ~50% growth? New Customers Still Growing 22% at Scale.

Price 91

Price Growth Start-ups Customers 91

Salesforce

DECEMBER 15, 2021

The best podcasts of 2021 deal with the opportunities presented by this momentous shift in our lives. And how does having a mission help with hiring, employee satisfaction, and customer loyalty? How do you build a data-driven model that delivers relevant, personalized messages to customers and prospects? Listen now. Listen now.

Technology 98

Technology Technology Conversion Growth 98

SaaStr

FEBRUARY 28, 2023

While Zoom Enterprise is growing at a healthy clip, churn is over 3% a month for its SMB customers As a result, it’s now predicting 1% growth next year 1% pic.twitter.com/i2k2W9QbVX — Jason Be Kind Lemkin  (@jasonlk) February 27, 2023 So Zoom has just been the craziest story of all time in SaaS. It probably couldn’t last.

Growth 88

Growth Contract Engineering Customers 88

SaaStr

MAY 10, 2021

SaaStr Enterprise 2021 is our next MEGA Digital Event and the line-up is incredible: Registration has just kicked off, and the core sessions are FREE, so sign-up here. “Lessons in Scale: Building the Foundation for High Growth with Qualtrics’s CEO” This should be a great session. Register here. #2. Register here. #2.

Up-sell 109

Up-sell Growth Sell Customers 109

Beeketing

MAY 11, 2021

In 2021, the conversion rate on your website will be the most important factor to consider when running a business. In this post, we’re going to talk about an effective and proven method that you can use for building a converting business strategy in 2021. What Is an Effective Business Strategy? Be authentic .

Promote 98

Promote Conversion Service Up-sell 98

Martech

MARCH 18, 2022

For the fall 2021 edition of the MarTech Conference, our theme was “Data. Results” because nobody today would think of driving customer experience without data. This time, our theme is “The customer journey of a lifetime.” Customer journeys. What are the benefits of customer data platforms?

UX 110

UX E-commerce Campaign Entertainment 110

SaaStr

DECEMBER 14, 2021

With one day left to go until SaaStr Scale 2021 on December 15th, we’re looking at an incredible speaker line-up this year. We’ve got you covered with content on scaling, sales, product-led growth, and especially the focus of this post, Marketing. It’s what your customers will be buying, after all.

GTM 92

GTM Growth Consult Go To Market 92

SaaStr

JUNE 29, 2021

Ok it’s time to grab your spot at the top sessions for SaaStr Money 2021 on July 14: The line-up of workshops and small sessions is incredible, and it’s FREE as part of our last Mega Digital Event before 2021 Annual. July 14, 2021, 8:00 am. July 14, 2021, 8:00 am. July 14, 2021, 8:30 am.

Growth 92

Growth Customers Sales 92

SaaStr

DECEMBER 9, 2021

With so many amazing sessions at SaaStr Annual 2021, we couldn’t possibly pick our favorites, so we dug into the most popular as selected by you! Ten Things to Avoid Being Blindsided By In Your Pursuit Of Customer Success with Nick Mehta, CEO @ Gainsight. The top 21-11 are below, and we’ll be back tomorrow with the top 10.

Growth 87

Growth Product Customers Sales 87

ConversionXL

FEBRUARY 3, 2022

Rob Sobers said about the marketing growth strategy, “It’s not about tactics—it’s about people and process.”. Growth is everyone’s business. When it comes to process, growth marketers must learn to fail. A marketing growth strategy is about small and incremental wins that build up over time. And fail fast.

Growth 115

Growth A/B testing Objectives and Key Results Referrals 115

Hubspot

JANUARY 4, 2021

We collaborate across multiple departments in our own companies, while keeping track of competitive players and ensuring we're deeply connected to the needs and goals of our customers. So, to better understand what to expect or pay close attention to in 2021, I've connected with 20 marketing experts for their perspective.

A/B testing 101

A/B testing Tradeshows Education B2C 101