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4 Ways Your Contact Center Can Get Started With Generative AI

Salesforce

The hottest topic in service today is generative AI, especially in the contact center. 84% of IT leaders we surveyed in a recent study say generative AI will help their organization better serve customers, and every day I speak with service leaders who are excited about the potential for generative contact center AI.

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Leveraging ChatGPT to Create LinkedIn Profile Summaries

Adaptive Business Services

He provides customized, hands-on guidance to help clients make the most of Nimble CRM, targeting those who have struggled with the platform initially. His success includes training salespeople in the electric sign industry, leading to substantial new business generation. Certainly, there are other ways to obtain contact info.

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Nimble CRM Tips & Updates – May 7, 2025

Adaptive Business Services

Previously, you would add contacts to a group message from the contact lists. Now when you open up a group message that you wish to send, you can add these people directly from this interface including doing a custom search for contacts. More contacts means more storage. We do have one new update to report today.

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Nimble CRM Contact Syncing – Best Practices

Adaptive Business Services

Please note – While this article discusses Nimble CRM specifically, contact syncing between any two applications may raise similar concerns. Being able to sync your contacts between Nimble and another source is something that is welcomed by most users. You can create groups of Nimble contacts via the use of tags.

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5 Ways Nimble CRM Can Transform Your Solopreneur Business

Adaptive Business Services

Here are 5 simple ways that Nimble can transform your solopreneur business 1. Contact management – The heart of any CRM is the contact record and Nimbles contact records contain a record of all interactions with this person and/or company including: emails exchanged, notes, tasks, events, deals, workflows, and files.

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Nimble CRM Tips & Updates – December 18 2024

Adaptive Business Services

This filter (search) allows you to show deals based on matching a specific criteria including any custom fields that you have created for that pipeline. We dont know whether or not this person would be a good prospect, so We create a contact record. We place this contact record in our qualification workflow.

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I Just Want to Maintain Contact Records In My CRM

Adaptive Business Services

Before there was CRM (Customer Relationship Management), there was CM (Contact Management). While Contact Managers were typically used solely by salespeople, CRM can be used by multiple departments in your organization. CRM can be very simple and it’s foundation remains the contact record. I’m only getting started.

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