Search Engine Land

SEPTEMBER 6, 2023

Prompt: Tell me all the points I need to follow to make an EEAT SEO-optimized contact us page Answer: To create an EEAT (Expertise, Authoritativeness, Trustworthiness 1 ) SEO-optimized Contact Us page, consider the following points: 1. Multiple contact options: Provide various contact options to cater to different preferences.

Contact 125

Contact User Experience Engineering Trust 125

Search Engine Land

MAY 3, 2024

Google’s local search results have been shifting quite a bit since the start of 2024. We are now seeing an influx of localized service area pages showing on the SERPs instead of generic, non-location-specific pages and homepages. If you have more than one GBP landing page, link to the service area pages closest to that GBP location.

Service 107

Service Trust Clients Cross-sell 107

Veloxy

MARCH 5, 2024

When it comes to choosing an email service, you’re likely wondering about the “Outlook vs Gmail” debate and which will best meet your needs. Currently, 60% of businesses use Gmail as their email service provider, while Outlook is the preferred email application for 95% of large and very large companies. How do you choose?

Service 130

Service User Experience Price Transportation 130

Salesforce

APRIL 30, 2024

Customer service metrics are the performance indicators you use to measure everything from agent efficiency to customer satisfaction. It’s what every successful company tracks and monitors to improve service quality – and quality is imperative. Where can you get started? Why are customer service metrics important?

Service 52

Service Customers Objectives and Key Results CRM 52

Adaptive Business Services

NOVEMBER 29, 2023

Before there was CRM (Customer Relationship Management), there was CM (Contact Management). While Contact Managers were typically used solely by salespeople, CRM can be used by multiple departments in your organization. CRM can be very simple and it’s foundation remains the contact record. I’m only getting started.

Contact 71

Contact CRM Customer Relationship Management Relationship building 71

Adaptive Business Services

MAY 31, 2023

Please note – While this article discusses Nimble CRM specifically, contact syncing between any two applications may raise similar concerns. Being able to sync your contacts between Nimble and another source is something that is welcomed by most users. You can create groups of Nimble contacts via the use of tags.

Contact 71

Contact CRM Follow-up Consult 71

Salesforce

APRIL 10, 2024

How much do your customers like their self-service customer service experience with your business? Self-service lets your customers find the answers they need on their own time, without the help of an agent. What you’ll learn: What is self-service customer service?

Service 59

Service Customers Objectives and Key Results Angle 59

Salesforce

SEPTEMBER 28, 2023

Recognizing your agents’ contributions during National Customer Service Week (celebrated annually the first full week of October) is an opportunity to say thank you and continue to foster a positive, high-performing work environment. Here are six Customer Service Week ideas to show your appreciation all year round.

Service 136

Service Customers Gaming Drivers/motivators 136

Salesforce

OCTOBER 31, 2023

This isn’t too good to be true — it’s exactly what over 80% of service leaders say automated customer service helps them do. But according to recent Salesforce research, only 58% of service organizations report using this technology. Find out how in our latest State of Service report.

Service 119

Service Customers Appointment Strategize 119

Salesforce

AUGUST 16, 2023

Attention service and field service pros: are you ready for an epic experience? At Dreamforce 2023 , we’ll help you take your field and customer service strategy to the next level — with AI, customer data, and a unified customer relationship management (CRM) platform. Trust us: you don’t want to miss them.

Service 98

Service Hospitality Entertainment Customer Relationship Management 98

Salesforce

JANUARY 23, 2023

How can you keep up as the global landscape constantly changes? When your team has an efficient platform — not just the mashup of tools acquired over the years — they can focus on delivering empathetic, effective customer service. When it comes to investing in customer service, you have to provide your team with the right tools.

Service 98

Service Contact Technology Technology 98

SaaStr

DECEMBER 7, 2020

You go to a web service. Sign Up Now. The very, very last thing I am going to click is “Contact Me.” They usually want to buy with a Contact Me. Because they provide 85% of the world a very valuable service. So: If you don’t have a Contact Me, if you don’t do enough Demos, do them now.

Contact 144

Contact Price Up-sell Service 144

Hubspot

MARCH 27, 2023

You can also buy virtually anything online, including services. These services range from financial counseling to tarot readings. But, it's advantageous for businesses to sell services online, especially now, when a plethora of services can be offered virtually. How to Sell Services Online 1.

Service 87

Service Sell E-commerce A/B testing 87

Lead Fuze

MAY 27, 2023

If you’re looking to create a successful marketing agency, this guide is the perfect starting point. How do I start an advertising agency step by step? How do I start an advertising agency step by step? How do I start my own agency? How do I start a marketing agency with no experience?

Start-ups 40

Start-ups Niche Objectives and Key Results Price 40

Salesforce

DECEMBER 13, 2022

The future of customer service starts with learning what customers expect today: a consistent and empathetic connected experience. Challenging economic conditions mean that organizations should focus on cost efficiency and service productivity. Cut costs while improving service. It all starts with service.

Service 98

Service Customers Contact Start-ups 98

Salesmate

DECEMBER 4, 2020

The kind of support you provide to your customers is as important as your services. One handy way of ensuring the best services for any business is using a Customer Relationship Management software that enables timely services as well as personalized experience for their customers. Role of a CRM in your business.

CRM 128

CRM Service Finance Customer Relationship Management 128

Salesforce

NOVEMBER 20, 2023

As a service manager, imagine spending 10 minutes in the morning reviewing your most important key performance indicators (KPIs) — and in that short time quickly seeing which types of cases have the highest handle times. These are real-world applications of today’s customer service analytics. But how do you get started?

Service 59

Service Customers Contact Promote 59

Salesforce

NOVEMBER 16, 2023

Let’s take a few minutes to review the principles of great customer service operations — and what you can do right now to take your organization to the next level. Get the details What is customer service operations, and why is it important? Get the details What is customer service operations, and why is it important?

Service 72

Service Customers Cross-sell Contact 72

Lead Fuze

JULY 25, 2021

When you provide a service, either physical (like a marketing agency) or software (like a SaaS) it can be like that. The missing link in many a service company is client onboarding. The missing link in many a service company is client onboarding. It’s likely the main value that drives sign ups.

Clients 124

Clients Service Process Launch 124

Sales Nexus

JULY 20, 2021

As new industries cropped up, email marketing services changed. Despite all odds, they continue to do email marketing services from home. The entire world has been disrupted by the current crisis but already, there are plans being made to start reopening US businesses and start returning to normal in certain areas.

Service 97

Service Objectives and Key Results A/B testing Meeting 97

Hubspot

SEPTEMBER 8, 2023

With softphones, you can call a client, prospect, customer, or colleague from anywhere, as long as you have internet service, a microphone, and a speaker. Because of the cost savings and convenience, softphones are growing in demand — the VoIP services market is expected to reach $472.26 billion by the end of 2033. million by 2025.

Service 66

Service Price CRM Contact 66

Martech

JANUARY 31, 2022

Brands can set-up a front-end where consumers can choose how often they want to be notified, through which channel, as well as what kind of information they are interested in hearing about. Back in the Stone Age… …marketers tried hard to figure out how often they could contact their customers, usually via e-mail.

Contact 89

Contact B2C A/B testing Construction 89

Salesforce

FEBRUARY 2, 2023

If your company uses multiple email service providers (ESPs), you know how much of a hurdle that can be for effective marketing campaigns. When Julie Cooner — Hertz’s senior director of CRM platforms — started, her team used five ESPs. Get articles about marketing selected just for you, in your inbox Sign up now 2.

Service 98

Service Promote Territory Campaign 98

Search Engine Land

JANUARY 9, 2023

Many great articles have exposed the seedy underbelly of Local Services Ads spam and fake reviews. Spam and fake reviews on Google’s Local Service Ads. The table above shows that the same actors in local service ads own multiple entities. AAA Garage Door Services (removed). Socal Garage Door Services (removed).

Service 102

Service Appointment Legal Commission 102

Salesforce

JULY 19, 2023

Table of contents What is AI in customer service? What are the benefits of AI in customer service? ” With budgets in flux and customers expecting more, service teams are constantly figuring out how to answer an important question: how do you actually do more with less? The answer is AI in customer service.

Service 52

Service Customers CRM Technology 52

Lead Fuze

JULY 3, 2023

Setting individual customer service goals is an integral part of any successful business strategy. Creating measurable objectives is essential for any salesperson, job seeker, entrepreneur or marketer aiming to enhance their customer service and business success. Reduce Cost Per Contact (CPC): Save Those $$$.

Service 52

Service Customers Objectives and Key Results CRM 52

Hubspot

MAY 26, 2021

That's where a bulk email service can come in. Discover the key features you should find in a bulk email service and the top providers in the market. A mass email service helps you reach a large audience and nurture them one email at a time. Not sure if it's the right time to try a bulk email service?

Service 100

Service A/B testing CTR Contact 100

Salesforce

DECEMBER 7, 2021

At the end of every year, service team leaders tee up a new set of KPIs they commit to improving in the next 12 months. To truly deliver exceptional customer service, you need to identify and achieve a big, audacious goal that gets your employees and your customers excited—your moonshot. There should be no judgment of ideas.

Service 98

Service Customers Technique Start-ups 98

Iannarino

MARCH 2, 2023

The good news is, by helping your buyer with problems related to making a purchase decision and implementing change, you increase your chances of solving the other problems that cause a prospective client to buy your product or service. We describe this idea as being One-Up , meaning you have greater knowledge and experience than your buyers.

B2B 274

B2B Contact Clients Entertainment 274

SalesBlog!

APRIL 14, 2022

In an effort to market my new services business I have embraced digital marketing in a big way. Selling services using social media venues, websites, blog posts, email campaigns and more I am connecting with tens of thousands regularly. Selling services and traditional marketing. Selling services and digital marketing.

Service 52

Service Sell Up-sell Contact 52

Search Engine Land

APRIL 14, 2023

Your service pages, especially if you operate entirely online, have a huge job to perform. They need to effortlessly convey exactly what you do, what you offer, and how your services benefit your ideal customer. Luckily, you don’t have to start from scratch whenever you want to create a winning service page.

Service 95

Service Objectives and Key Results Construction Engineering 95

Salesforce

JANUARY 6, 2022

In any relationship, including the employer-employee relationship, there can be something that builds up over time. ” But as people started to work from home in the pandemic, a lot of those positive workplace elements got removed. Then people start to realize it’s not as great as they thought it would be.

Meeting 98

Meeting Service Drivers/motivators Start-ups 98

Salesforce

NOVEMBER 15, 2021

As a field service leader you have your work cut out for you these days. Field service management has grown in scope and complexity. Field service leaders must navigate changes in customer behavior and digital technologies to improve employee engagement and customer service. The reason? So what does that look like?

Service 98

Service Appointment Technology Technology 98

SalesBlog!

JULY 4, 2022

I just wanted to pick it up when all the work was finished. Starting to get frustrated… I asked where we were on getting the add-on’s scheduled which he replied he would try to get the mats and bumper fixed Friday. I hang up with him and call the manager. Check out these customer service facts: 1.) Pretty easy sale.

Service 52

Service Sell Customers Drivers/motivators 52

SaaStr

FEBRUARY 15, 2021

While there are several valid answers to this question, many companies edge out their competitors through successful customer service. Yet, as technology evolves and users become more independent, the typical contact center is no longer the only way to assist customers. What is a Self-Service Strategy?

Service 90

Service Government Represent Drivers/motivators 90

Salesforce

MARCH 19, 2024

You understand the pivotal role technology plays in shaping the future of customer service. If you’re looking for new ways to connect with your peers, the Salesforce Serviceblazer Community is a great place to start. Find out how in Salesforce’s latest State of Service report. What is the Serviceblazer Community?

Networking 135

Networking Negotiate Service Contact 135

Salesforce

NOVEMBER 3, 2021

As a result, service team leaders have new access to technologies that help their teams collaborate better, gain data insights, and improve service center processes overall. As customer expectations change, organizations have adopted new technologies to keep up. Xcel Energy slowly builds on its success to drive lasting change.

Service 97

Service Teamwork Technology Technology 97