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Top 27 Small Business Tools to Boost Productivity

Salesforce

Remote, hybrid, and onsite teams can operate smoother, respond to customer needs quicker, and achieve better results with less effort. For sales and service teams, customer relationship management (CRM) software is an essential part of the puzzle. CRMs offer a comprehensive view of customer data. Back to top. )

Product 89
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How the Atlas Reasoning Engine Powers Agentforce

Salesforce

Get started The evolution from Einstein Copilot to Agentforce Earlier this year we released Einstein Copilot, which has now evolved into an Agentforce Agent for customer relationship management (CRM). What’s next for Agentforce Despite being in its nascent stage, Agentforce is a game-changer for our customers.

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How Technology Can Improve Energy & Utility Customer Satisfaction

Salesforce

Older technology systems lack flexibility and can’t deliver the utility customer satisfaction level critical in today’s competitive market. Customers want personalized interactions and efficient customer service like they get from Uber and Amazon. Each customer expects personalized engagements and tailored offerings.

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How SMB RevOps leaders can compete with enterprise sales teams

PandaDoc

Your team spends days manually creating proposals, tracking contracts, and managing documents while large enterprises use automated systems that zoom through these tasks in minutes. Smaller teams with heavier workloads Enterprise teams have dedicated proposal writers, contract specialists, and sales engineers. The result?

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How to Build a High-Performing Inside Sales Team

Veloxy

These reps spend their days reaching out to prospects, qualifying them and building relationships by helping clients solve their business problems. When it comes to B2B, SaaS, and other technology companies that prefer a centralized team, inside sales is the more popular model. Customer Relationship Management Software.

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Bridging the Digital Divide: AI’s Role in Business Growth

Salesforce

Technology has changed how we live, work, and connect — but not everyone has the same access to it. It’s about having the right technology, the knowledge to use it, and the ability to keep up as the digital world moves forward. For SMBs like yours, this divide isn’t just about having a good Wi-Fi connection.

Growth 97
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8 Benefits of quote automation for faster, more accurate sales

PandaDoc

This technology integrates with product catalogs, pricing databases, and customer relationship management (CRM) systems to produce detailed and accurate quotes swiftly. Quote automation involves using software to automatically generate sales quotes based on predefined rules and data inputs.

Price 52