SaaStr

MAY 8, 2021

Bigger customers usually leave simply because your product doesn’t do enough. An annual contract gives you 365 days or so to fix that. I’ve long been a vocal proponent of annual contracts. Close say a $125k contract, even after a healthy sales commission, that’s $100k+ in the bank right now! Is it worth it?

Contract 104

Contract Legal Commission Finance 104

Hubspot

OCTOBER 3, 2022

When I first sat down with David Stafford , Dropbox's Head of Customer Solutions, to discuss BATNA, he admitted what I'd also been thinking. Here, we'll discuss why BATNA is an invaluable part of the selling process. BATNA stands for Best Alternative to a Negotiated Agreement. But I never knew it as BATNA. BATNA Example.

Negotiate 67

Negotiate Customers Contract Non-Profits 67

PandaDoc

DECEMBER 20, 2021

Written contracts are a great way of setting boundaries for a business relationship between two parties. Even though the original contract may seem like carved in stone agreement, unexpected situations may occur and oblige the parties to come up with a contract amendment. What is a contract amendment?

Contract 52

Contract Legal Negotiate Price 52

SaaStr

OCTOBER 17, 2022

Customer Success isn’t just for established leaders; it also helps growth-stage companies compound their growth through retention, upsell and expansion. ChurnZero Chief Customer Officer Alli Tiscornia explains why earlier is better, and how to build a CS team that scales for the future. When should you start customer success?

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Growth Customers Negotiate Contract 86

Sales Hacker

OCTOBER 11, 2021

To help take some of the pressure off, companies focus on technology investments to help their sales teams increase win rates and accelerate revenue while automating a lot of the tedious, manual processes that prove to be a bottleneck in the sales cycle. 7 sales processes you can automate now. Modernize the proposal and quote process.

Process 86

Process Cross-sell Contract Negotiate 86

SaaStr

MARCH 24, 2021

If you want to hire your first sales rep and close more deals, you need to understand how the sales process works, what tools your team needs to be successful and learn to speak sales. Sales CRM — Software used to streamline pipeline management and safely store customer information, communicate with prospects, and drive more sales.

Process 119

Process CRM Pipeline Contract 119

Sales Hacker

DECEMBER 6, 2019

If you confuse objection handling and negotiating , you could be losing sales. . In this article, we’ll look at what objection handling and negotiating are (and what they aren’t). Then we’ll go in-depth to look at 5 techniques for handling objections and sales negotiation, so you always walk away with a win. Negotiation.

Objection handling 95

Objection handling Negotiate Drivers/motivators Technique 95

PandaDoc

APRIL 8, 2024

Key takeaways One of the primary functions of a deal desk is to bring together decision-makers from sales, legal, financial, and marketing departments to optimize the deal creation and execution process. Their cross-functional expertise enables them to create proposals tailored to customers’ needs.

Negotiate 52

Negotiate Cross-sell Contract Legal 52

Highspot

DECEMBER 5, 2023

Explore a range of sales process examples and learn how to align with the customer’s journey for better buyer engagement , relationships, and sales success. What is a Sales Process? Sales Methodology Sales Process Examples Sales Process Mistakes to Avoid Mastering Your Sales Process With Highspot What is a Sales Process?

Process 52

Process Real Estate Objectives and Key Results Negotiate 52

Veloxy

DECEMBER 28, 2023

Successful outside sales requires strong communication and problem solving skills as well as flexibility to navigate autonomy, build customer relationships and execute the sales process. The effectiveness of outside sales representatives is deeply rooted in their skill to create and uphold direct relationships with potential customers.

Outside Sales 242

Outside Sales Cold Call Represent Objectives and Key Results 242

Salesforce

SEPTEMBER 26, 2023

You’ve done your customer research, made prospecting calls, and connected with a potential buyer. Sail to close in record time Use our Sales Engagement tool to jump on hot leads fast with ready-to-go email templates, AI-generated customer insights, and recommendations for next deal actions. Maybe they’ve even agreed to watch a demo.

Contract 119

Contract Negotiate Follow-up Contact 119

Partners in Excellence

APRIL 26, 2021

We tend to take for granted that our customers know how to buy. We assume they know how to get approval, how to contract, how to issue an order. We know this has little to do with selecting a vendor, but aligning the buying team and navigating the buying process. Customers need our help!

Customers 97

Customers Contract Legal Negotiate 97

PandaDoc

AUGUST 29, 2022

Closing a deal is definitely the most challenging and demanding part of sales negotiations with the customer. In this article, you’ll find some valuable advice on how to seal the deal faster, as well as how to close the deal with an undecided customer. To close the deal with a customer who is in doubt.

Negotiate 98

Negotiate Contract Objectives and Key Results Legal 98

Sales Hacker

NOVEMBER 1, 2019

When it comes to negotiation, the goal isn’t a win… What you want is a win-win. True negotiations are all about coming to a mutual agreement on something where both parties feel like they got something out of the deal. Contrary to popular belief, you don’t “win” a negotiation by making the other person lose.

Negotiate 86

Negotiate Objection handling Pipeline Cold Call 86

Sales Hacker

FEBRUARY 2, 2021

It represents the culmination of ‘art’ and process, where the enterprise sales process is modified to better reflect the client’s unique and specific needs. SMB Sales vs Enterprise Sales Process. This model is relatively popular for companies dealing with low-cost products associated with low customer acquisition cost.

Niche 95

Niche Closing Process Government 95

Hubspot

DECEMBER 13, 2023

These are important to understand of course, but salespeople aren't always going to call just to pitch to a potential customer — the job encompasses so much more. Sales professionals not only convert prospects into buyers, they hold the power to negotiate, upsell, and even problem-solve after the initial purchase is made.

Objection handling 73

Objection handling Negotiate Cross-sell Contract 73

Veloxy

FEBRUARY 15, 2024

These podcasts cover a diverse range of sales topics, including mastering the sales funnel, customer relationship building, sales psychology, leadership, personal growth, and the latest sales trends and innovations. They offer beginner-friendly content aimed at helping novices understand the sales process and develop their skills.

Gaming 233

Gaming Sell GTM Technique 233

SaaStr

MARCH 30, 2023

Our commercial negotiators use the pricing insights from our database to then go and negotiate on our client’s behalf. They not only ensure that new contracts have preferable terms like contract length or auto-renewals but they also have the data points to negotiate for a lower price, proving guaranteed time and money savings.

Negotiate 81

Negotiate Contract Price Strategize 81

Sales Hacker

FEBRUARY 26, 2019

Or this: “We’re ready to go, but I just need to make little revision to the contract…”. What would you say that could help you win at this point in a negotiation? Excellent salespeople overcome their fear of saying no and use key negotiation phrases that protect margins and still get the deal done. Think about how you’d respond.

Negotiate 86

Negotiate Price Contract Non-Profits 86

SaaStr

MAY 25, 2020

I recently put out a call on Twitter and LinkedIn on folks’ top tip to take friction out of their sales processes. “We added slack for customer support and on boarding” — Adam Livesay, founder, Elevat. In your contracts. “E contract” — Julie Grieve, CEO CritonHQ. In everything.

Closing 135

Closing Process Contract Price 135

Salesmate

JULY 8, 2020

Successful entrepreneurs understand the importance of generating a continuous stream of leads and turning those leads into customers. The amount of time it takes to turn a lead into a customer will depend on the service you are offering, and the price of that service. You can partly automate this process with an email drip campaign.

Pipeline 126

Pipeline Negotiate Contract Objectives and Key Results 126

Martech

JULY 12, 2023

Dig deeper: Salesforce: AI is the new UI The new pricing will go into effect globally for new customers and existing customers purchasing new clouds in August 2023. First, if you’re negotiating a deal you may want to move the close date up to lock in the old pricing. Business email address Subscribe Processing.

Price 84

Price Negotiate Contract CRM 84

PandaDoc

MARCH 4, 2024

Choose the right VDR provider for your team by pairing platform capabilities with your specific needs around contract management, document workflow, permissions access, and guided contract signing. Increased deal speed VDR implementation facilitates the due diligence process and, therefore, speeds up the deal closure.

Strategic partnership 52

Strategic partnership Legal Contract Negotiate 52

SaaStr

DECEMBER 4, 2023

Churn increase due to greater scrutiny of costs Contract values declining More stakeholders involved in decision-making Capchase combined the study with their data set of thousands of SaaS companies and looked at what the best companies do to overcome these hurdles. Lay out the sales process early on. to find out what was going on.

Contract 85

Contract Price Healthcare Commission 85

Lead Fuze

JUNE 28, 2023

In this blog post, we will explore the role of sales representatives – from negotiating contracts and identifying leads effectively, to building relationships with potential clients. They conduct business operations, negotiate contracts, identify leads, contact prospects, and close deals.

Negotiate 52

Negotiate Territory Contract Technique 52

Salesforce

SEPTEMBER 30, 2021

Health plans face this challenge regularly when working with new or existing providers, as network management involves many time-consuming administrative processes. Salesforce allows us to provide better customer service interactions in a more cohesive way and predict how we should engage next. Step 3: Automate the application process.

Healthcare 98

Healthcare Contract Networking Negotiate 98

Sales Hacker

MARCH 12, 2021

Every sales professional has a unique way of approaching the sales process. But you’ll find that the stages of their sales processes are strikingly similar. Your sales pipeline consists of every stage of the sales process. First, let’s uncover why the sales process actually matters. Why the sales process matters.

Pipeline 88

Pipeline Negotiate Contract Sales 88

Hubspot

MARCH 6, 2018

What is a sales process? Sales process” most often refers to a repeatable set of steps your sales team takes with a prospect to move them from early stage to a closed customer. A good sales process helps your reps consistently close deals by giving them a framework to follow. What are the steps of a sales process?

Process 101

Process Objectives and Key Results Sales Negotiate 101

The Lost Book of Sales

JANUARY 31, 2024

In strategic sales, it's incredibly common for salespeople to decrease their activity and reduce their involvement with their customers when the signatures are exchanged, whereas experienced sales professionals know that the real work between your organizations is only about to begin. Let’s discuss each of these stages.

Sports 105

Sports Drivers/motivators Clients Contract 105

PandaDoc

APRIL 29, 2024

” Subfolders : Use these for detailed categorization, such as different types of contracts or financial reports. Speed and Accuracy An indexed VDR streamlines the due diligence process, enabling faster review and decision-making.

Legal 52

Legal Contract Government Strategize 52

Martech

MAY 17, 2023

Regularly auditing your martech stack must be part of your organization’s process. Retiring martech software requires a thorough planning process and clean execution. Even more challenging than identifying systemic integrations is specifying manual processes that exist outside the tool but are dependent on it.

Contract 96

Contract Healthcare Negotiate Clients 96

Hubspot

AUGUST 14, 2023

Salespeople frequently undermine their chance of winning sales when they allow value leaks — instances where your email, proposal, word choice, presentation, or body language diminishes the perceived value of your solution — to creep into their sales processes. An outreach email sets the tone for your entire sales process.

Closing 88

Closing Hospitality Negotiate Price 88

Martech

MARCH 21, 2023

Why your tech stack ROI is worse than it should be In the last three years, my company has conducted over 500 calls with HubSpot customers about their platform setup, spend and optimization. It’s worth exploring options or negotiating a better deal with your vendor. Invest in team training Knowledge disappears with turnover.

X-functional 83

X-functional Negotiate Contract Technology 83

SaaStr

SEPTEMBER 26, 2023

That info could be: high volumes of text like blogs contracts how to respond to a customer images video We’re in the early innings of what it means to generate or have GenAI. We care about: Speed Cost Quality If you’re talking to customers, you want any communications to be highly accurate. Where will value accrue in a company?

Contract 101

Contract GTM B2B Negotiate 101

SaaStr

APRIL 8, 2020

And one thing I’ve been shocked about is how few sales processes have kept up. And in the end in 2020, they can create a buying process that for us at least, is just way too hard and long. You want your customers to be on a 10+ year journey with you. Your customers should know pricing isn’t a rip-off. Especially now.

Product 129

Product Contract Construction Negotiate 129

PandaDoc

FEBRUARY 23, 2024

Leads, opportunities, sales: That’s the natural sequence of the sales process, right? Below, we’ll discuss the impact that a robust opportunity management process can have on your bottom line. Below, we’ll discuss the impact that a robust opportunity management process can have on your bottom line.

Objectives and Key Results 52

Objectives and Key Results CRM Contract Strategic partnership 52

Salesforce

SEPTEMBER 19, 2023

A sales pipeline is a visual representation of where each prospect is in the sales process. A prospect lingering in the negotiation stage, for example, may need a change to product price to move them to the contract stage. Without one, prospects can get stuck in the sales process and reps may not know how to get them unstuck.

Pipeline 59

Pipeline Objectives and Key Results Contract Cross-sell 59