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Benefits of Effective Customer Relationship Management (CRM)

Sales Pop!

How Does CRM Benefit Your Business? Using Customer Relationship Management (CRM) software, you can optimize your customer relationships, target different audiences, set scores, and receive alerts for an individual lead or a customer’s activity. Here are a few significant benefits of CRM software: 1.

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ERP vs. CRM: Why Your ERP Shouldn’t Be Your CRM

Spiro Technologies

Some ERPs may claim to have customer relationship management (CRM) capability, but a standalone CRM is much better at helping you manage and maintain relationships with your customers. What is a CRM? A CRM helps businesses manage customer interactions, sales processes, and customer data.

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9 CRM Tips & Tricks from HubSpot's Experts

Hubspot

That's where Customer Relationship Management (CRM) software comes in. A well-implemented CRM empowers you to understand your customers on a deeper level and deliver experiences that make each individual feel like a VIP. CRM Tips and Tricks 1. Wouldn’t you want to make your customers feel valued?

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Generative CRM — Here’s What It’ll Mean For Your Business

Salesforce

Now imagine your customer relationship management (CRM) platform doing all this in seconds, so you can fine-tune that email and send it sooner. This is the promise of generative CRM, which will combine the power of generative artificial intelligence (AI) with your customer data to make your teams more productive.

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What Is Net Promoter Score — And Is It Worth Tracking? Let’s Talk Pros and Cons

Salesforce

One way to find out is by tracking your Net Promoter Score (NPS). Table of contents What is a Net Promoter Score? How to calculate Net Promoter Score Why is Net Promoter Score important? Where does Net Promoter Score fall short? How to improve your Net Promoter Score What is a good Net Promoter Score?

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3 Ways the Indiana Fever Shape Their Game-Changing Fan Experience

Salesforce

To do this with such a rapidly increasing fan base, the Fever use trusted artificial intelligence (AI) in their customer relationship management (CRM) platform to connect with fans and keep data secure. With AI for CRM, Salesforce delivers more than a trillion predictions a week to customers.

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Turn Your Biggest Fans Into Sales Machines: A Guide to Referral Marketing

Salesforce

Turn brand advocates into sellers Learn how you can quickly launch referral marketing promotions across the full customer journey. Both the referrer (the advocate) and the new customer get rewarded if the promotion actions happen. Chances are you’ve come across referral marketing promotions for years. And how is this done?

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