Partners in Excellence

APRIL 28, 2021

I was involved in a fascinating Clubhouse discussion on the future of selling. As we see more organizations move to permanent work from home or other more flexible workplaces, how we want to sell/engage becomes less important than the pragmatic, how does the customer want to engage. How do we help them recognize these challenges?

Sell

Martech

MARCH 1, 2024

I see three drivers behind this stunning change: COVID-19, where personal selling was crippled and “retention is the new acquisition” became the latest catchphrase. The product’s features align with market demand, its quality is up to par, and it’s appropriately priced and distributed. McDonald’s phrase “Fries with that?”

B2B

Sales Hacker

MARCH 8, 2024

Data from Crossbeam shows that ELG is the third-most cost-effective strategy behind customer referrals and inbound sales. Support on pipeline movement. According to Crossbeam, partners contribute to 58% of the revenue generated by Highspot ’s top sales reps, and their deal size was 60% higher when working with partners.

GTM

SaaStr

DECEMBER 4, 2022

What it turns out I love about NPS: >> It keeps a SaaS start-up honest << This is my favorite NPS “feature” Different teams and different executives can have heated debates on your product quality. If your customers love you … you’re gonna sell them more. And … I love it.

Cross-sell

Martech

JUNE 28, 2022

Marketers play a large, proactive role in the buying-selling process to generate revenue across the entire buyer lifecycle – from generating a new customer, to contract renewal, to solution expansion and cross-sell/upsell. Drive the shift from push to pull marketing. Give them control.

B2B

ConversionXL

NOVEMBER 29, 2018

A freemium or free-trial approach impacts the micro-conversion of an unpaid product sign-up. Will you still need sales support for some enterprise accounts? With freemium, it’s relevant only if a company bumps up against a freemium limit and must upgrade to premium or migrate to another product. Cross-sells.

Customers

SaaStr

JANUARY 30, 2023

Overcoming challenges by optimizing for success In the early stages of setting up your SaaS business, it’s always a good idea to invest time thinking about the direction you want to take. Deel scaled the sales team from two to 250 account executives, but issues with productivity and enablement of the account executives cropped up.

Cross-sell

Hubspot

FEBRUARY 7, 2018

SDRs (also commonly called business development reps, or BDRs) are responsible for the first part of the sales process: Researching, prospecting, and qualifying leads. Once an SDR has determined the lead is qualified, they pass the opportunity to a sales rep. But account managers also look for upsell and cross-sell opportunities.

Territory

SaaStr

MARCH 31, 2022

So for the audience, cloud giants are turbocharging startup sales, and the predominant reason for this is because they’re fundamentally changing IT budgets at the customers that we’re all selling to. Panel: Colleen Kapase, VP of WW Partner & Alliances, Snowflake. Jessica Alexander: Sure, absolutely.

Cross-sell

Hubspot

JUNE 8, 2021

It's important for this role to educate prospects and follow up once a sale is closed to maintain customer satisfaction and encourage repeat buyers. As a result, inside sales reps typically have a hybrid compensation package that includes a base salary and commission. Nearly half of their time is spent selling remotely (i.e.

Commission

ConversionXL

JUNE 26, 2017

Elite Camp 2017 had an enviable line-up of heavy hitters and rock stars. Websites selling different things are different and even if they sell the same products, their target audience might be different. So we want to come up with a bunch of radically different ideas & test them. Websites are contextual.

UX

Hubspot

AUGUST 1, 2022

A sales operator works to enable your salespeople to focus on selling. Therefore, hiring the right person for the role is crucial, as such a hire will handle ‘backend’ stuff like lead management, data analysis, process optimization, and even sales strategy. Flexibility is a must-have soft skill for sales ops people.

Technique

Sales Hacker

APRIL 24, 2018

In larger organizations, it might make sense to appoint a member of each team to be in charge of the data from the marketing, sales, support, product and other teams. This cross-departmental team can then collaboratively solve any challenges that arise. 2) Streamline Your Sales Process.

A/B testing

The 5% Institute

JUNE 19, 2023

In the world of business, the terms “sales” and “selling” are often used interchangeably. So what is sales vs selling? While they are closely related, understanding the difference between sales and selling can have a profound impact on the success of your business. What is Sales?

Sell

PandaDoc

AUGUST 9, 2023

Your LinkedIn profile is where you sell yourself to other professionals and prospects. It’s another channel to sell your message to prospects. Use this space to write a summary selling your unique skills and experience to industry leaders, peers, and prospects. You can choose up to 50 skills on LinkedIn.

Networking

ConversionXL

AUGUST 2, 2017

With the buyer’s journey becoming digital, partners are increasingly offering a mix of services that cross cloud platforms and apps. Are their clients matching up with ours? Chris Neumann, CROmetrics: Chris Neumann: “You need to make sure the partners are able to use the product for free so they know what they have to sell.

Strategic partnership

ConversionXL

AUGUST 2, 2017

With the buyer’s journey becoming digital, partners are increasingly offering a mix of services that cross cloud platforms and apps. Are their clients matching up with ours? Chris Neumann, CROmetrics: Chris Neumann: “You need to make sure the partners are able to use the product for free so they know what they have to sell.

Strategic partnership

criteria for success

DECEMBER 31, 2019

A sales process is to selling as a recipe is to a cake. Without the proper steps in a particular and strategic order, you will fail at both selling and baking a cake. This depends on the type of solution you sell and who you sell it to. The Value of a B2B Sales Process. Sales Process Template.

Process

Salesforce

DECEMBER 12, 2023

How to build a customer-obsessed culture in 7 steps Unleash growth now with the #1 CRM See how Sales Cloud speeds up the sales cycle with data and AI, making you more efficient at every step. From there you can automate account-based research within Sales Cloud, using built-in AI that pulls in relevant data from the web.

Teamwork

Highspot

NOVEMBER 9, 2023

Integration with CRM Systems The integration of digital sales rooms with sales tools like Customer Relationship Management (CRM) systems ensures that all interactions with prospects and customers are tracked, providing a 360-degree view of customer relationships. Categorize content in a way that’s intuitive for your salesforce.

Objectives and Key Results

PandaDoc

MARCH 26, 2024

A sales pipeline is a roadmap that shows the customer journey from the moment they first hear about your product or service until after they buy it, similar to — but not exactly the same as — a sales funnel. Try PandaDoc The stages of a sales pipeline Here’s what each step of the sales pipeline entails: 1.

Pipeline

Highspot

OCTOBER 11, 2023

4 Types of Sales Management Strategies to Help Sales Reps Close More Deals Navigating the sales landscape requires a mix of sales management strategies that motivate, enable, and support sellers. Sales readiness: Ensure reps aren’t just trained but are also ready to sell.

Objectives and Key Results

PandaDoc

MAY 9, 2024

Pipeline velocity is a comprehensive metric that monitors four primary sales factors. Let’s look at the elements that make up the sales velocity definition. Number of opportunities Sales velocity opportunities do not equal the total number of leads. Sales velocity can also measure the performance of teams and individuals.

Pipeline

The 5% Institute

JUNE 8, 2023

What is a sales process, and why is it important? Whether you’re selling products or services, having an effective sales process in place is crucial for driving revenue and achieving business growth. It encompasses everything from prospecting and lead generation to follow-up and after-sales service.

Process

PandaDoc

MAY 8, 2023

Note: If you’re using Zendesk Sell, be sure to check out the PandaDoc x Zendesk Sell integration for even faster document creation. These tools offer a greater level of customization, which can be useful if you’re relying on AI and automation to handle a multitude of requests (sales, support, customer success, etc.).

Service

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. We’re often encouraged to hide, toughen up, and bury our emotions. Your sales career project has ups and downs. Every industry needs sales so the education you receive working in this role can be immense. The expectation is that we can “do it all.”

Sales

A Sales Guy

DECEMBER 16, 2011

Here are five ways companies fail their sales teams – Poor or Weak Value Propositions: Too often companies think sales people should be able to sell anything. What most companies miss is sales people sell what is given to them. That means they don’t make that money unless they sell something.

Commission

Lead Fuze

JUNE 2, 2021

They’ll get back up and keep going with the intention of succeeding soon thereafter. Negative comments can drag down the success of a sale, so it’s important to eliminate them. They believe in what they sell. One way to close a sale is by using the soft close. Sign up for a free trial of LeadFuze now!

Technique

SaaStr

AUGUST 13, 2019

So most of the SaaS organizations really find it pretty difficult to scale up. Why is it very difficult to actually scale up? When organizations actually go from starting up to selling to SMBs and going up market, the pool up market is undeniable. You’re trying to figure out how to sell to them.

Cross-sell

A Sales Guy

JUNE 18, 2013

Sales people are supposed to come prepared and take care of themselves. The A **e will provide a modicum of sales support, but he/she determines what the team needs. They are completely resistent to sales team feedback. They see sales people feedback as an excuse for not being able to sell or make quota.

Sales

Hubspot

AUGUST 21, 2023

Distribution: Through what mediums will you sell the product or service? These people make up what is called the "buying center." First up is the attract phase. Members include a sales manager, field reps, sales engineers, a sales development representative (SDR) team, and sales operations.

Go To Market

PandaDoc

MARCH 7, 2023

Many that work in sales choose the field because of the flexibility and edge-of-your-seat experience that implementing a sales strategy involves. Salespeople quickly adapt to consumer needs and switch up tactics whenever necessary. What is a sales workflow? Wondering how to streamline the sales process ?

Process

The Lost Book of Sales

JULY 12, 2021

If you enjoy what you read and would like to receive a very occasional, hand-crafted update from me into your inbox, feel free to sign up below. Starting to cross the chasm. How does the "D-Day" strategy help companies cross the chasm? Being sales vs. market driven when crossing the chasm. A war analogy.

Cross-sell