Remove Customer Relationship Management Remove Customers Remove Repeat business
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3 Ways to Keep Your Customers Happy & Improve Retention

Sales Pop!

In sales, there’s a well-known cliché that states, “It costs five times more to acquire a new customer than it does to retain one,” and while that number may fluctuate depending on the industry you’re in, retaining customers is indeed easier than finding new ones. Turn feedback into action.

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Proactive Customer Service: You Read My Mind, and Earned My Trust

Salesforce

In today’s customer service, anticipating and meeting customer needs before they express them is the gold standard. While our research finds that 61% of service professionals say their organizations address issues proactively, only a third of customers agree! Put yourself in the shoes of your customers for a moment.

Trust 105
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Holistic Customer Service: Why Customer Experience Is a Shared Responsibility in the Company

Sales Pop!

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This brings us to the core concept of holistic customer service.

Service 147
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Sales Quota: The Complete Guide to Hitting & Crushing Quota in 2023

Veloxy

Sales goals are broader, long-term objectives that may include other factors besides sales, such as customer satisfaction or brand recognition. Importance of sales quota to your business Sales quotas play a vital role in the success of any business. 3 Strategies for meeting sales team quota 1.

Quota 246
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Top 10 Must-Read Books For Small Business Owners (2025)

Salesforce

He gives a behind-the-scenes look at Salesforce, showing how the companys core values trust, customer success, innovation, and equality have made it one of the most admired companies in the world. Customer success first: Putting your customers needs at the heart of your business drives long-term growth and loyalty.

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6 Teams You Need For Your Small Business To Prioritize For Growth

Salesforce

But it also means you need the right people handling the most important parts of your business in the right way. No matter how small your business is, some teams are non-negotiable. You need a team to handle money, another to bring in customers, and one to keep them happy. Dont let interested customers slip away.

Growth 94
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Are Your Store Associates Ready for Holiday Shopping Season?

Salesforce

Simplifying and enhancing your in-store customer experience has never been more important. So how do you prepare store employees for the busy holiday shopping season? So how do you prepare store employees for the busy holiday shopping season? This can negatively affect customer service. Back to top.

Retail 52